Can't backup my contacts to iCloud for transfer to my new IPhone 6

I currently am using my iPhone 5, and have tried every way that I know of to back up my contacts so that I can transfer them to my new iPhone 6+. I tried backing up by plugging in my iPhone 5 at night so it can backup, and I also tried backup through iTunes. Neither approach will update my contacts list. All I have is an incomplete list from sometime in the past. How can I solve this so I can activate my new phone and not lose my current contacts. I'm not very tech savvy, so please list all necessary steps.
This also makes me wonder what else may not be fully backed up. Thanks for any help.

Hi P.Hallis,
Thanks for visiting Apple Support Communities.
It sounds like your goal is to sync the contacts on your iPhone with iCloud. You may want to use this article to double-check your sync settings in iTunes:
iOS: Syncing your data with iTunes
http://support.apple.com/kb/ht1386
If your sync settings are correct but your contacts don't sync, this article has some troubleshooting tips that can help:
iCloud: Troubleshooting iCloud Contacts
http://support.apple.com/kb/ts3998
Best Regards,
Jeremy

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