Can't backup my iPhone 5 in iTunes 11.1.1

Yesterday I tried to connect my iPhone 5 (IOS 6.1.4) to create a backup and to upgrade to the latest IOS version (7.0.2).
I connected to iTunes via the usb cable and iTunes started up showing the choices as below:
- configure as a new iPhone
- restore a previous backup.
But no way to create a new backup !? How to solve this ? I restarted my Mac, iPhone and iTunes, but no help..
I still don't get the choice to create a new backup (it usually starts automatically after connecting my iPhone to iTunes.
However after a while, I'm getting a popup within iTunes that a new version (7.02) is available for downloading....
But before creating a fresh backup I won't even think about downloading that version..
Who can help me out ?
Niek

Go ahead and choose 'Set up as new phone.'
This won't change anything, but will allow you to proceed to your normal device settings display. It's just a new phone in iTunes book.

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