Can't backup my iPhone! Please help
Hello,
when i try to back up to icloud i get a meesage saying that "the backup could not be completed" and even when i try to backup to my mac I get an error message and can't backup. I already had a reset of all my settings, but I have no clue what to do next and it... Anyone has any idea of What to do to fix this??
I use iphone 5s with ios 8.0.2
thanks!
Hi Putzy19,
I understand you are having issues backing up your iPhone. I have a couple of articles for you that will help you troubleshoot this issue. First, here is an article about the backup alert messages you may be seeing on your iPhone when attempting to backup to iCloud:
iCloud: Understanding Backup alert messages
http://support.apple.com/kb/TS4576
Next, here is an article that can help you troubleshoot your backup to your computer:
iOS: If you can't back up or restore from a backup in iTunes
http://support.apple.com/kb/ts2529
Take care, and thanks for visiting the Apple Support Communities.
-Braden
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<Email Edited by Host>These are user-to-user forums, I've asked the hosts to remove your email address from your post.
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Cheers,
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