Can't backup my Playbook on my Mac

When I hook up my Playbook to my Mac and try backing it up, after about 10 seconds I get a generic error message, " An error occurred while backing up your tablet. Please try again." I have the most recent version of the Blackberry Desktop Software ( version 2.4.0). My last backup was Sept 24 which was before the Playbook software update. I had no problems prior to that. Is there a way to work around this problem or am I missing something? Should I delete the desktop software and try reinstalling it? If anyone has an answer to this problem, any suggestions would be greatly appreciated. Thanks.

I found this in a Known Issues document for DM 2.3.1 build 5. What version are you using?
http://docs.blackberry.com/en/smartphone_users/deliverables/41544/Known_issues_2001964_11.jsp
If you configure the BlackBerry Desktop Software to write backup files to a read-only folder, the BlackBerry Desktop Software displays the following generic error message: "An error occurred while backing up your tablet. Try backing up again. If an error occurs again, contact your support representative." (DT 2359954)
Workaround: Change the permissions on the destination folder or write the backup file to a folder which does not have read-only permissions.
1. Please thank those who help you by clicking the "Like" button at the bottom of the post that helped you.
2. If your issue has been solved, please resolve it by marking the post "Solution?" which solved it for you!

Similar Messages

Can't Backup with Time Machine under Mac OS X 10.6.6

Ever since I updated my Late 2009 Core i5 iMac with the 10.6.6 Combined Update, I can't backup my computer with Time Machine, either the Automatic Backup or the Backup Now command.
After backing up 20 MB or so, I get a message that the backup was interrupted because of disk problems, presumably the Time Machine external disk. I get the message to retry later and, if difficulties persist, to use the Apple Disk Utility to correct the problem. I followed the advice to no avail, retrying later, erasing the Time Machine hard disk and, the last time, erasing the Time Machine hard disk followed by a new partition creation.
As I filed a bug report for the Time Machine Back up command when Apple was developping Mac OS X 10.6.5, I am inclined to believe that the previous beta software bug was re-introduced by the 10.6.6 update.
I will use the Disk Utility on the Macintosh HD to check whether it would solve anything. Repairing the permissions and checking for disk problems. If the problem isn't corrected, I will submit a bug report.

Update:
It was the Macintosh HD which was corrupt, reporting 1 fewer folder and 1 more file than it should have. The solution was to start the iMac with the Mac OS X Install DVD, use Disk Utility to repair the Macintosh HD, and back up the computer with Time Machine.
The Macintosh HD became corrupt while installing the Mac OS X 10.6.6 Combined Update, a not so infrequent problem I am told.
In this instance, Time Machine realized the corruption problem, warned me, and stopped the back up before the records were falsified. Great!
Time Machine performed as expected, but its warning should have identified which hard disk was corrupt, saving me the confusion with the Time Machine external hard drive. Had Time Machine warning clearly identified the corrupt drive, I wouldn't have erased my Time Machine backup.
That's one point to improve with Lion.

Can I backup multiple users on one mac with Personal Backup X5

Thinking of getting Personal Backup X5 by Intego. I have 4 users on my one mac and need to be able to back up each user's home directory. Does anyone have experience with this app? Can I do this? What do you think if PB X5?
Thanks

Thanks for the advise. I have used CCC before, but right now, I just want a backup solution to backup the home directories of each user on my single mac. I may someday need to clone my main disk, but right now I don't need that. I am using "Backup" now, but I have to log in as each user and run it from their account. I guess I would need to do this with whatever app I use, since some files are protected. Can SuperDuper just do this sort of thing? Can I copy from my account in some "root" mode, and copy the home directories of all my users (wife and kids)?
I downloaded a trial version of Personal Backup X5, but I can't figure out how much the actual app costs, and I don't want to spend too much, considering I can do most of what I need with "Backup", which I already have. I would consider $30 for SuperDuper if it could do the basic incremental backups, etc. I was ****** when I tried to install Personal Backup and it told me it required a re-boot. With 4 accounts logged in, it isn't a simple request.
Thanks for your help.

I can't backup my macbook pro 13', mac lion 10.8.4.

Hello,
I have a problems with my macbook pro 13. I do the backup with time machine, but it do really slowly. And at 20%, the system error print the message " error ... The backup can't do... Restart the laptop!" I have done many time on the different point of backup. I had tried to reinstall, but i have an other error on the disk. It can't.
I used utility of disk for check the problem, and i have the message " error : the disk can't unmount. "
Can you tell me what is that problem? Please! And how to repair my macbook?
Thank!

Try booting into the Recovery Volume (hold down command - R or hold down option/alt key to select Recovery) and run Disk Utility from there.
Time Machine Troubleshooting

How can i backup my USB to my mac?

I want to back up my USB to a folder and when i save somthing on that folder, next time i insert my USB to my mac it would update my USB.
Any ideas or apps would be very usefull
Thx

Look at this:
http://throb.pagesperso-orange.fr/site/ind_JS.html?Prg_S.html&Prg_AutresRB.html# SyncTwoFolders

TS3682 i can't backup mi iPhone in my mac

i connect my iphone 4s and it says a error

the itunes says itunes could not back up the iphone because an error occurred
i dpon't know what to do
help me

HT1766 How do I back up my iphone5 to my ICloud account, when my restrictions password. My restrictions pass code has my icloud a account greyed out? Can i backup to a wd external harddrive, or try to backup to a new mini-mac, i jUst purchased?

How do I back up my iphone5 to my ICloud account, whqen iI have forgot my restrictions password. My restrictions pass code has my icloud a account greyed out? Can i backup to a wd external harddrive, or try to backup to a new mini-mac, I just purchased yesterday? This is my first iMac and IPhone5, so i am kinda out on my own, and can use some pointers!! My phone is full of pictures, and will not download anything, until i store my pictures somewhere!!

If you don't remember your restrictions passcode, you will have to force the phone into recovery mode and restore it using iTunes. Do NOT restore your backup. The restrictions passcode is part of the backup.
Everything on the phone will be lost.
You can extract the photos from the camera roll the same way you would from any other digital camera. Having a restriction passcode set should not prevent that. do that before you put the phone in recovery mode and restore it.

I lost my Visual Voicemail when upgrading to iphone 5. New phone was set up from itunes backup of iphone4 but my Mac tells me there is an iCloud back up of my phone prior to this date. Will my Vis Voicemail be on this and can I get it on my new phone?

I lost my Visual Voicemail when upgrading to iphone 5. New phone was set up from itunes backup of iphone4 but my Mac tells me there is an iCloud back up of my phone prior to this date. Will my Vis Voicemail be on this and can I get it on my new phone?

I see. Apple's documentation on what is included in the iCloud backup doesn't explicitly say that it contains voicemails, but that doesn't mean it does not. You would just have to try restoring the backup to find out.
To restore to your iCoud backup you have to start by erasing the phone. Go to Settings>General>Reset and tap Erase All Content and Settings. Then go through the setup screens on the phone and when given the option, choose Restore from iCloud backup. You will then sign into your iCloud account, accept the terms and conditions, then choose the backup you wish to restore from. To see an older backup, you may need to tap "Show older backups" (see image below). Be sure your phone is connected to wifi and your charger as this may take some time to finish.
If this does not recover your voicemails, you can check to see if you have an older iTunes backup that may contain them. Available backups are shown in iTunes Preferences>Devices on the Backups list.
If all else fails, you could try contacting your carrier. Voicemail is a carrier feature and they may have an archive you could access.

Can I backup iPhoto pics on .Mac?

I have a trial version of .Mac. Can I backup m iPhotos using .Mac?

The Backup application will back items up to your iDisk when you have a trial .Mac account, and you can also drag the entire iPhoto library from the Pictures item in the Finder's sidebar to the iDisk unless the library is too large to fit on the iDisk.
(28297)

Can I backup two macs onto one external time machine?

Can I backup two macs onto one external time machine drive? I am trying to do this over Wi-Fi.

Yes, the external drive has to be formatted correctly to HFS+ and shared to the network.
It doesn't matter how the second machine logs into the network but wireless back will be extremely slow as it will involve double hop wireless, I presume to a wifi router somewhere. For incremental backups this is no biggie but do the initial backup with the drive plugged into that particular computer or over ethernet.. gigabit for preference.
Pondini has some instructions as he has for most things.
http://pondini.org/TM/4.html
Also look at Q33 where he lists using a shared drive on another Mac.
If you are planning using something other than wifi router give clear information about the network layout you have and hope to use.

Can I backup 2 macs on one hardrive

Can I backup 2 macs on one hardrive?

Yes, if space is available, but as you might imagine...if the drive fails or has a problem, you lose the backups of both Macs.

Where can i find the backup files stored on my mac?

where can i find the backup files stored on my mac?

If you are asking about where iTunes stores backup files, see this knowledge base article for the info.
If a general statement of backups, then then you have to look at each application to see where it saves according to its preferences window.

Can I retrieve files from a modern Mac Backup drive to a PPC Mac?

Can I retrieve files from a modern Mac Backup drive to a PPC Mac? I have been having problems with my Macbook Pro not starting up. I need to figure out how to access files with my PPC Desktop; if possible.
What type of files can I access and what type I cannot?
My Macbook Pro: MacBook Pro, OS X Mountain Lion (10.8.3), 750GB HD, 2.2 GHz, 6 GB RAM
My PPC: Power mac G4/Upgraded 1.2GHZ /800+RAM/3 HD =400+ GB, Mac OS X (10.4.2)
Thanks in advance,
God bless

You will need software that is compatible with the data files on the backup drive, ie. if they are .doc files you will need Word (or a substitute).
You don't mention what type of files are on the drive so it is hard to be specific.

Can you use time capsule for your mac and have readynas backup your pc's on the same network

Can you use time capsule for your mac and use readynas to back up your pc's on the same network

Sure, that is trivial setup.. they both have different names and IP addresses.
You should be able to use ReadyNas for TM backup but you should check the latest state of play for that.

If i delete my backup for iphone from my mac can i returne it back

if i delete my backup for iphone from my mac can i returne it back

No, not unless you have a backup for the important data on your Mac stored on an external drive or some other external media that includes the iPhone's backup.

Can't backup my Playbook on my Mac

Similar Messages

Maybe you are looking for