Can't batch process opening files with certicate encryption

Using Acrobat 9.0 pro.
I am unable to batch proces files that are certicate encrypted.
When batch processed a dialog message appears that reads;
Cannot open document
No files were processed
I have used the instructions that adobe has for using the associated digital id and ensuring this is logged in.
And also have set preferences for batch processing security method to certificate security, no password and, password security.
FYI: I Don't have livecycle so can't try this.
Can anyone help with a solution for doing this.
I was able to create certificate encrypted files using batch processing so can't understand why I now can't open and print file created this way, since
Acrobat help indicates this can be done.
Adobe instructions indicate this should work??? What's wrong here.
Thanks in advance
Regards,
smurphy

I may have to do with the name of the folder, such as having periods or slashes in the folder name.

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Can't batch process opening files with certicate encryption

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