Can't Boot Macbook Pro from CD, Tried 3 known Working Discs, Can boot Ubuntu
I am trying to boot my macbook pro with the Snow Leopard CDROM. Regardless of how I attempt to boot I get the white screen with the Apple logo and nothing else. I've let it sit there for 45 minutes at one point. There is no apparent disc activity at this point.
I've tried holding C while booting. I've trying runing the Installer while booted of the internal disk, selecting Utilities, and then Restart and same problem.
I've tried 3 known working copies of Snow Leopard our helpdesk uses on a daily bases. None of them have any scratches and are quickly mounted and easily redeable in my mac when booted from internal disk.
I can boot fine from an Ubuntu 11 64-bit CDROM.
I've tried reseting the PRAM multiple times. I've tried booting into firmware mode but that doesn't seem to work. (cmd-option-O-F)
Very frustrating.
Is this the gray disc that came with the machine, or is it a retail disc? If it's retail, did the machine come with SL installed? If so, you can't use a retail disc.
Similar Messages
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Hello All,
I have a 15" i7 Macbook Pro from early 2011. The past few weeks, it has been getting increasingly difficult to get on my computer. It takes the mac laptop two or three tries to boot successfully. It would turn on, show gray screen, shut down, turn on again, show gray screen, shutdown, and then turn on, show gray screen, before it can finally get to the dark gray log-in screen. Even when I finally get logged in to start working, thinking it would be okay now, it shuts down randomly.
I've ruled out the possibility of a software problem because I've just done a clean re-install of Mac OS X Mavericks on my computer just yesterday.
I did upgrade the RAM recently, about a month and a half ago, from 4GB to 16GB, I went to the apple store four days after that upgrade to have them do a hardware test, and clean the inside of my laptop, which helped with previous heat issues. When they did the hardware test, the hardware was all registered as fine from their system.
I've tried resetting the SMC, PRAM, and doing the internet recovery hardware test, but to no avail. I thought I could at least find out what parts needed to be replaced from the hardware test but it seems that when the hardware test is almost finished, the computer just shuts down, So I am unable to see the results.
My computer is also having battery issues, under battery condition, it says "replace now," parts have been ordered, waiting for arrival. But if the battery health is low, it should still boot up fine, it would just hold a significantly less charge.
Could this be a hard drive issue?
Has anyone had similar symptoms and how was it resolved?
Does anyone know what I can do to alleviate this issue?
I haven't had time to take it to Apple because I'm currently taking a 21 credit semester academically. I'm an art and design student so my computer is basically the bane of my existence. Help! Any constructive advice is welcomed!
Thank you so much for your input!
-Christina C.Problem description:
The Hard Disk is failing.
EtreCheck version: 2.0.11 (98)
Report generated November 4, 2014 at 7:59:28 AM EST
Hardware Information: ℹ️
MacBook Pro (15-inch, Early 2011) (Verified)
MacBook Pro - model: MacBookPro8,2
1 2.2 GHz Intel Core i7 CPU: 4-core
16 GB RAM Upgradeable
BANK 0/DIMM0
8 GB DDR3 1600 MHz ok
BANK 1/DIMM0
8 GB DDR3 1600 MHz ok
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
Video Information: ℹ️
Intel HD Graphics 3000 - VRAM: 512 MB
Color LCD 1440 x 900
AMD Radeon HD 6750M - VRAM: 1024 MB
System Software: ℹ️
OS X 10.9.5 (13F34) - Uptime: 0:3:43
Disk Information: ℹ️
TOSHIBA MK7559GSXF disk0 : (750.16 GB)
S.M.A.R.T. Status: Verified
EFI (disk0s1) <not mounted> : 210 MB
HDV4 (disk0s2) / [Startup]: 749.30 GB (712.10 GB free)
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
MATSHITADVD-R UJ-898
USB Information: ℹ️
Apple Inc. FaceTime HD Camera (Built-in)
Apple Inc. BRCM2070 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Computer, Inc. IR Receiver
Thunderbolt Information: ℹ️
Apple Inc. thunderbolt_bus
Gatekeeper: ℹ️
Mac App Store and identified developers
Kernel Extensions: ℹ️
/Library/Application Support/Avast/components/fileshield/unsigned
[loaded] com.avast.AvastFileShield (2.1.0 - SDK 10.9) Support
/Library/Application Support/Avast/components/proxy/unsigned
[loaded] com.avast.PacketForwarder (1.4 - SDK 10.9) Support
Launch Agents: ℹ️
[not loaded] com.adobe.AAM.Updater-1.0.plist Support
[loaded] com.avast.userinit.plist Support
Launch Daemons: ℹ️
[invalid?] com.adobe.SwitchBoard.plist Support
[loaded] com.avast.init.plist Support
[loaded] com.avast.uninstall.plist Support
[loaded] com.avast.update.plist Support
[invalid?] com.perion.searchprotectd.plist Support
User Launch Agents: ℹ️
[invalid?] com.avast.home.userinit.plist Support
[loaded] com.google.keystone.agent.plist Support
[invalid?] com.jdibackup.ZipCloud.autostart.plist Support
User Login Items: ℹ️
None
Internet Plug-ins: ℹ️
AdobePDFViewer: Version: 10.1.1 Support
QuickTime Plugin: Version: 7.7.3
JavaAppletPlugin: Version: 14.9.0 - SDK 10.7 Check version
Default Browser: Version: 537 - SDK 10.9
User Internet Plug-ins: ℹ️
TroviNPAPIPlugin: Version: 1.0 - SDK 10.9 Support
Google Earth Web Plug-in: Version: Unknown
Safari Extensions: ℹ️
Avast Online Security
Trovi Search for Safari
3rd Party Preference Panes: ℹ️
None
Time Machine: ℹ️
Time Machine not configured!
Top Processes by CPU: ℹ️
16% mds
7% WindowServer
1% loginwindow
1% fontd
1% com.avast.daemon
Top Processes by Memory: ℹ️
120 MB com.avast.daemon
86 MB Google Chrome
52 MB Finder
52 MB WindowServer
41 MB Google Chrome Helper
Virtual Memory Information: ℹ️
13.45 GB Free RAM
1.34 GB Active RAM
944 MB Inactive RAM
1.43 GB Wired RAM
1.11 GB Page-ins
0 B Page-outs -
I just got a new MacBook Pro, and I tried to bring across my files from my last mac using time machine. After it was done copying I can't find my files anywhere but the space (about 130gb) has been used on my hard drive. Does anyone know how I can get to them? I did change my user name from 'user' while it was copying, could this have something to do with it?
You don't want to do that by copying.
Your best bet, by far, is to use Setup Assistant. If your Mac is running Snow Leopard, see Using Setup Assistant on Snow Leopard or Leopard.
If it came with Lion, it's a bit different: Using Setup Assistant on Lion -
I cannot eject a CD from my MacBook Pro. I tried restarting the computer and holding down the mouse and restarting it to no avail. On Finder, nothing is showing up on the CD Drive. Any ideas on how I can eject it?
How force eject disc: Apple Support Communities
Mac Mini: Eject DVD Apple Support Communities
https://www.macupdate.com/app/mac/49129/forceject-too
Get help with the slot-loading SuperDrive on your Mac computer - Apple Support -
Trying to restoring a late 2013 macbook pro from a 2010 macbook pro
Hi I have problems with my 13"retina macbook pro from late 2013.There is something on it that makes it 4 times slower in boot up than the other two one from 2009 and 20010 all are running 10.9.5, so I thought I would clone one of them that has all the programs I need on it .
Having cloned it with ccc to a external hard disc and testing to see that it boots, witch it dose in the machine it was cloned on, but when I tried to boot from it on the retina it will not.
Any one who could shed some light on why this is so would be very welcome.
Thanks
Chrisusanything that shipped with a 2.5" form factor SATA Hard Drive can be upgraded to an Apple or aftermarket 2.5" form factor SATA "SSD-in-a-can".
the early SSD-only MacBook Air models shipped with a "stick" form factor SSD-ONLY in a special SATA socket. No room for a 2.5" form factor Hard drive. OWC and perhaps some others developed some aftermarket "drives" that are compatible.
I think it is only the 2013 models MacBook Air and MacBook Pro and Mac Pro (that do not have a 2.5" hard drive option) that made the leap to the "stick" form factor with a PCIe connection with a different special connector.
These PCIe SSDs are really fast, possibly on the order of 800 MBytes/sec. Compare to a 7200RPM Hard drive's 125 M Bytes/sec burst. -
i have a macbook pro from 2006, my internal cd drive is not working and i'm trying to install factory definitions from an external cd drive. the problem is that when i press c nothing happens only appears an interrogation folder. or sometimes appears the apple logo and than back again to the interrogation folder... Help please!!!!
mcbsousa wrote:
hm... Is there any chance of making the bootable usb file and send it by dropbox or something like that? than put it in a pen drive and connect to the mac??
Sending by Dropbox where, To who, to what computer? As your does not start up.
You need to take at least the OS disc to a work Mac computer and create DMG from the OS install disc then restore that DMG to USB thumb drive. Then you can boot the computer from that thumb drive and install the OS. That is if your hard drive is functioning correctly.
Then you can use the App disc in the external CD/DVD drive to load up all the included Applications that come with your version of OS X. -
I currently have iPhoto 8.1.2 on my macbook pro and am trying to update to the latest version. I have had to work backward, but I can only get back to 9.1, which will not install because it says I need at least 9.0 to install it. Is 9.0 available? Will I need to go back even further? Thanks
Upgrading from iPhoto 8 to iPhoto 9 requires a purchase. There are two ways to get to iPhoto 9:
1 - purchase a copy of the iLife 11 disk from a 3rd party retailer like Amazon.com or eBay.com.
2 - if your MBP meets the requirements upgrade you system for free to Mavericks. Then you can purchase the latest iPhoto version, 9.5.1, from the App Store.
OT -
I am using a MacBook Pro and am trying to print double sided copies on the HP Deskjet 3054 that came with it. Can anyone tell me how to do this? I am a total MacBook nube and can use any help you may offer! Thank you so much.
How you enable double-sided printing can depend on the applications from whick you wish to print. Example: if I print to my HP PhotoSmart from Safari, I get this print dialog box:
(Edit: OOPS! Note that I forgot to switch printers when i took the scene-shots, so ignore the "Brother" reference. It's should look the same for your HP.
Note the selection labled "Safari" near the bottom. If I change that form "safari to "Layout: I get this:
Note the option for two-sided printing appears for your selection. If I print from Word, the box is different:
The "Copies & Pages" option can be changed to "Layout" when you click it, again allowing the selection of two-sided printing.
If you tell us what applciaiton is vexing you, we may be able to give better-focused information.
A -
Can I buy a MacBook Pro from the United Arab Emirates Store Online and ship it to me in Saudi Arabia by Armax ?
Fahd Alghazi,
have you tried contacting them directly to see if they would do that? -
I am switching to Apple macbook pro from Windows laptop. Is Apple compatible with Microsoft Office? How can I transport from Windows to Mac? What I have saved on external hardrives, will I be able to open it on Mac?
Is Apple compatible with Microsoft Office?
Any computer is compatible as long as it can read and write Office files. But for perfect (or at least near perfect) compatibility, you would want to purchase Office 2011 for Mac.
How can I transport from Windows to Mac?
You can't directly transport any installation of Windows. All PC's come with a machine specific version of Windows intended for that PC. They don't have all of the hardware drivers the retail disks cover.
If you want Windows on your Mac, you would first purchase a full version copy (NOT an upgrade disk) of Windows 7 or 8. Those are the only supported versions on newer Macs. You install it through the supplied Boot Camp utility that comes with the Mac to create a new partition for Windows, and then install the retail copy of Windows you purchased.
The reason only these versions of Windows are supported is the same basic reason as a machine specific version of Windows for a PC. Apple only includes the necessary Mac hardware drivers for Win 7 or 8 on new Macs.
Once Windows is installed, you could then install the version of Office for Windows you already own. The nuisance of a Boot Camp partition is that you have to physically boot to either Windows or OS X, so you can only use the apps of the OS you're in at the time. To use both at once, you'd have to use virtual machine software (Parallels, VMware, VirtualBox) and then install Windows within that. Then you'd be able to run Windows inside of OS X and have access to both at the same time. -
I just downloaded Mountain Lion for my MacBook Pro from the App Store. I was curious if it is possible to downloand Mountain Lion to my iMac without paying the $19.99 fee again? Not trying to be a cheapskate, just curious if App Store purchases are universal like iTunes Apps.
You can re download Mountain Lion for free on all your authorized Macs using the same Apple ID used for the original purchase.
How to re download apps from the Mac App Store:
Open the App Store. From the menu bar click Store > Sign In
Click Purchases from the top of the App Store window.
Select Mountain Lion.
Then right or control click where you see Installed then click Install. -
I bought a used macbook pro from a friend. Software updates are available, but when I try to update, the computer asks for apple id and will only accept the former owner´s. How can I connect my macbook to my apple id?
The first thing you should do after acquiring a used computer is to erase the internal drive and install a clean copy of OS X. How you do that depends on the model. Look it up on this page to see what version was originally installed.
If the machine shipped with OS X 10.4 or 10.5, you need a boxed and shrink-wrapped retail Snow Leopard installation disc, which you can get from the Apple Store or a reputable reseller — not from eBay or anything of the kind.
If the machine shipped with OS X 10.6, you need the gray installation discs that came with it. If you don't have the discs, order replacements from Apple. A retail disc, or the gray discs from another model, will not work.
To boot from an optical disc, insert it, then reboot and hold down the C key at the startup chime. Release the key when you see the gray Apple logo on the screen.
If the machine shipped with OS X 10.7 or later, it should boot into Internet Recovery mode when you hold down the key combination option-command-R at the startup chime. Release the keys when you see a spinning globe.
Once booted from the disc or in Internet Recovery, launch Disk Utility and select the icon of the internal drive — not any of the volume icons nested beneath it. In the Partition tab, select the default options: a GUID partition table with one data volume in Mac OS Extended (Journaled) format. This operation will permanently remove all existing data on the drive, which is what you should do.
After partitioning, quit Disk Utility and run the OS X Installer. When the installation is done, the system will automatically reboot into the Setup Assistant, which will prompt you to transfer the data from another Mac, its backups, or from a Windows computer. If you have any data to transfer, this is usually the best time to do it.
You should then run Software Update and install all available system updates from Apple. If you want to upgrade to a major version of OS X newer than 10.6, buy it from the Mac App Store. Note that you can't keep an upgraded version that was installed by the previous owner. He or she can't legally transfer it to you, and without the Apple ID you won't be able to update it in Software Update or reinstall, if that becomes necessary. The same goes for any App Store products that the previous owner installed — you have to repurchase them. -
I am trying to import songs to my new macbook pro from my old computer using home sharing. Both computers say that home sharing is now on but neither show up in each other's library menu. I am logged on with the same apple id for both computers. and both are on a stable wireless connection
Logging into itunes store on each machine wth different Apple IDs is OK Autorising each others machines with the other Apple ID is OK. This is completley separate from Home Sharing
For Home Sharing to work you need to
File > Home Sharing > Create Home Share.
You need to select one of the two Apple IDs you are using and ENTER THIS ON BOTH MACHINES WHEN CREATING THE HOME SHARE.
Home sharing will then work -
Hi, I put apple configurator on my work machine which has all my itunes, my entire Apple Macintosh History on it and used apple configurator thinking it would be a great way to sync all my devices. I get it now, that it doesn't do that for the private person but is really for an institution or employer. Be that as it may I threw away the app from my main computer and thought I would be done with it.
I just reinstalled apple configurator and thought I took all devices off it. My ipad disappeared from the itunes menu. I plugged my ipad back into my machine and Paulz Config reappeared. I need to get this off my work PowerMac and have my ipad, ipod4 controlled by my macbook pro from home. And does it matter if I use the same email address that's listed with my power mac at work to easily switch the dominant mac over to my home from work. Things can get dicey at work and I don't want my life tied to the work power mac anymore. Thanks, Paul I realize there are a ton of questions in this. I am gratefull if I can just get the apple config off everything.To completely remove Apple Configurator from a Mac, you need to delete the application along with the following:
~/Library/Containers/com.apple.configurator.
You may also want to delete the contents of ~/Library/Keychains and /var/db/lockdown to remove the Supervision Certificate, public and private keys and device pairing information. NOTE: There are other things in Keychains that you may or may not want to delete. Google "keychains" to learn more about what's in that folder.
Good luck!
~Joe -
I am trying to print a color photo on my MacBook Pro from iPhoto (not using Photoshop) using Epson 2200 printer, and everything I do in the Color Matching and Print Settings results in a photo with a pink cast to it. What am I doing wrong?
Have you checked the ink cartridges and made sure the nozzles are clear? Are you able to print from outside of iPhoto with the correct color?
Try the following: make temporary copy of the library and do the following:
1 - delete the iPhoto preference file, com.apple.iPhoto.plist, that resides in your
User/Home()/Library/ Preferences folder.
2 - delete iPhoto's cache file, Cache.db, that is located in your
User/Home()/Library/Caches/com.apple.iPhoto folder.
3 - launch iPhoto and try again.
NOTE: If you're moved your library from its default location in your Home/Pictures folder you will have to point iPhoto to its new location when you next open iPhoto by holding down the Option key when launching iPhoto. You'll also have to reset the iPhoto's various preferences.
OT
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