Can't boot my T500 anymore... just getting to a black screen after the XP logo
I have a big problem with my Lenovo T500. Never had any problems before. Then yesterday, I could not open OpenOffice anymore, neither convert to pdf from an already open OpenOffice document. I got error messages saying the programmes can't be openend. After trying to re-install Adobe Reader failed, I simply wanted to restart the computer, seeing if that oculd help. And now the big problems started...
Re-booting was not possible. For 20 seconds, it seemed normal. But directly after the Windows XP logo (using
Windows XP Professional 1), the screen went black and that was it. I see the mouse cursor and can move it, but that's it.
After waiting some time, I turned the laptop off with the power button. And restarted it. This time getting to the screen where I could choose "safe mode" or normal startup, because the computer had been shut down improperly. First I tried normal mode, which lead to the same black page. Then I did the same again and tried "safe mode", which didn't work either - I just got the black screen with the "safe mode" notifier in every corner.
What I tried then was the ThinkVantage button directly when starting the computer. Which lead me to the "rescue and recovery" menu where I could choose what to do: Complete recovery, losing personal files (it's about music, pictures, text documents for me) or quick recovery without losing files. Also there was the option of saving files before through USB. This is what I tried first. I marked 50GB of files and wanted to transfer them. Problem: Every external harddrive or USB stick I connected was not identified. So this failed.
I chose to go with "quick recovery" first then. This took about 20mins. When it was done there was an automatic re-start which unfortunately got stuck at the black screen again...
3 more re-starts using the power button did not bring anything either. The ThinkVantage button does not let me access the rescue and recovery menu anymore. It just says something like "checking the system" and then there is an automatic re-boot, which ends up at the black page.
I am mighty scared now that I lost my computer and the data on it (I have backups for most things, but still).
Does anyone know anything that could be done now? I do not have XP or anything, by the way. I bought this computer used a year ago and got it complete with XP installed (although I do have the product key). The warranty from the place expired 5 days ago and the place is in Germany, but I live in Sweden. They told me they can't help me but I should contact a local repair place.
If anyone has an idea about what the problem could be (virus??) and maybe some help, I would be VERY VERY thankful.
Maybe I should add that I probably didn't do the best thing with anti virus programs. I used Microsft Security Essentials, which was installed when I bought the computer.
When downloading some program (not sure whether it was Acrobat Reader), I was asked to get McAfee. Kind of weird, I had said no. But McAfee somehow checked my computer and told me my MP4 player contained a trojan. That was 5 days ago. Security Essentials couldn't find it, even scanning the MP4 player directly. I guess I should have switched right away and to get McAfee to remove the thing? Maybe this is what caused all the trouble...
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