Can't burn a cd with windows 8. error message 4310?

Can anyone offer a solution? I was on hold forever with apple support and had to hang up.

Could you post your diagnostics for us please?
In iTunes, go "Help > Run Diagnostics". Uncheck the boxes other than DVD/CD tests, as per the following screenshot:
... and click "Next".
When you get through to the final screen:
... click the "Copy to Clipboard" button and paste the diagnostics into a reply here.

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