Can't burn a disc w new iTunes - help

Hi - trying to burn a cd-r w music (open source) using new iTunes. Can't get cd to register in iTunes. What am I missing?
Thanks for all help -
Lillian

Same thing has happened to me. I upgraded to itunes 9.0 and now I am receiving the disc drive or software not found error. Diagnostic also shows that my CD/DVD drive isn't recognized. I have uninstalled and reinstalled the itunes software as well as my drivers and it still isn't working. I have also done every tip recommended by Apple and on various forums to no avail.
I guess I should have stayed with the older version....I have never encountered this in the past. This is very frustrating, hopefully Apple can come up with a solution quickly.

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With that one let's first try a reboot and repair.
Reboot the PC (very important), and the do a *repair install* of iTunes.
Go to your "Add or Remove Programs" control panel, select iTunes, click "Change" and then click "Repair".
Does iTunes launch without the error message now?
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I can't burn a disc from Itunes without getting error 4280 repeatedly.

I can't burn a disc from Itunes without getting error 4280 repeatedly. I was just able to burn a CD and now can't burn another. Any thoughts? I know my CD burner works as I just made a disc. I have tried changing file type from Audio to MP3 with no luck. Thanks for trying to help me.

Hello Sonni,
It sounds like you are unable to burn a disc with iTunes due to this error code. I would first use the following article to check issues with the type of disc drive:
Burning disc in iTunes for Windows using a Sony CD-RW/DVD CRX830E model drive fails with 4280 error
http://support.apple.com/kb/ta38101
If this is not the case, use the following article to help troubleshoot the issue:
iTunes for Windows: Additional troubleshooting tips for burning issues
http://support.apple.com/kb/TS1374
Thank you for using Apple Support Communities.
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I have Windows XP, and when trying to burn an iTunes playlist to an Audio CD, I get a message saying "Disc burner or Software not found". I have re-installed the latest version of iTunes, but I still can't burn to disc. Any suggestions?

I have Windows XP, and when trying to burn an iTunes playlist to an Audio CD, I get a message saying "Disc burner or Software not found". I have re-installed the latest version of iTunes, but I still can't burn to disc. Any suggestions?

Try HT203242: iTunes for Windows: Optical drive is no longer recognized, or "Disc burner or software not found" alert after install.
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I keep my entire music library on an external hard drive. I just tried to burn a playlist in iTunes, and iTunes goes through all of the motions (asks for a blank cd, says it's burning) and then it says "Finishing burning" for a while. Then iTunes tells me I have a blank CD in my computer.
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Hello Sonni,
It sounds like you are unable to burn a disc with iTunes due to this error code. I would first use the following article to check issues with the type of disc drive:
Burning disc in iTunes for Windows using a Sony CD-RW/DVD CRX830E model drive fails with 4280 error
http://support.apple.com/kb/ta38101
If this is not the case, use the following article to help troubleshoot the issue:
iTunes for Windows: Additional troubleshooting tips for burning issues
http://support.apple.com/kb/TS1374
Thank you for using Apple Support Communities.
Cheers,
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http://docs.info.apple.com/article.html?artnum=2238

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Thank you for providing the details of the burning issue you are experiencing. I found some resources that I think might help:
First, I recommend resetting the System Management Controller (SMC) on your Mac (I wasn't sure if you had a removable battery or a built in battery, so I listed the steps for both):
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Note: Learn about removing the battery on MacBook and MacBook Pro.
Shut down the computer.
Disconnect the MagSafe power adapter from the computer, if it's connected.
Remove the battery.
Press and hold the power button for 5 seconds.
Release the power button.
Reconnect the battery and MagSafe power adapter.
Press the power button to turn on the computer.
Resetting the SMC on portables with a battery you should not remove on your ownNote: Portable computers that have a battery you should not remove on your own include MacBook Pro (Early 2009) and later, all models of MacBook Air, and MacBook (Late 2009).
Shut down the computer.
Plug in the MagSafe power adapter to a power source, connecting it to the Mac if its not already connected.
On the built-in keyboard, press the (left side) Shift-Control-Option keys and the power button at the same time.
Release all the keys and the power button at the same time.
Press the power button to turn on the computer.
Note: The LED on the MagSafe power adapter may change states or temporarily turn off when you reset the SMC.
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Intel-based Macs: Resetting the System Management Controller (SMC)
http://support.apple.com/kb/HT3964
If you are still having trouble with burning after that step, I recommend reviewing the section titled "Top troubleshooting tips" in the following article:
Disc Burning Quick Assist
http://support.apple.com/kb/HT1152
Thank you for posting in the Apple Support Communities.
Best,
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Can't burn a disc w new iTunes - help

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