Can't burn audio CD

I know this issue has come up before, but I haven't been able to find a solution so I'm posting it again.
I was trying to burn an audio CD from one of my Genius playlists. I inserted a blank CD, then hit "Burn Disc". But instead of it burning, I got a message: "Disc burner or software not found..." I'm running the latest version of iTunes, don't have any other burning software installed, and have the Super Drive. Also, the blank CD doesn't show up on the Desktop, but recorded CDs and DVDs come up just fine. Not sure if it's a problem with my computer or if it's an iTunes bug.

hi there,
i've been having the same problem as the above whenever i want to burn the message "Disc burner or software not found..."
the burning has worked before but i remember vaguely then whenever i inserted a blank cd a message from itunes player would come up asking if i wanted to copy my music files to the blak cd and it successfully does burn onto the cd . But now it does not.
I checked in 'about my mac', it does have a 'burn suupport' but then it has this (Apple Shipping Drive)
what do you think the problem is??
would totally appreciate your help.

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