Can't burn cd's with itunes 8.1 for Windows

Question

I get the error message "disc burner or software not found" when I try to burn a CD after upgrading to itunes 8.1 for Windows

Answer 1

I think your problems relate to another discusson in this forum, cd drivers keep disappearing, have you checked in Device Manager whether your CD ROM drives are still there? There appears to be a problem when itunes installs on "some computers" it makes your cd drivers disappear, the only way to bring them back is to go into your registry and delete the upper and lower filters (you'll have to find this online but it isnt complicated if you follow the instructions) this then brings your cd drivers back but itunes then wont burn cds because it needs the upper and lower filters. Maybe some computer manufacturers delete the upper and lower filters before they sell the computers so you are unaware that these filters have been deleted.
I have this problem, I have two computers a 64bit and 32bit, both with identical cd burners, both with vista, same processor Q6600 but different motherboards. My 32bit has had the upper and lower filters deleted because it appeared to be the only way I could get my cd drivers back. I then tried to burn from itunes and it told me the upper and lower filters were needed. So I am stuck, I cant use itunes on this computer. But I use Audible.co.uk for burning audio stories, this company says that it is in partnership with itunes and they use the same software????? I have no problems at all with Audible.
On my 64bit I can install itunes, it works perfectly, I have never had a problem with cd drivers disappearing so never deleted the upper and lower filters, but when I install Audible software it tells me I have a DLL missing and it causes and error. I dont have Nero installed on the 64bit because I think its a bit of a con, vista quite happily burns the cds for me without problems.
On my 32bit I have installed Nero as it burns Audible for me. I have tried to uninstall it but it comes up with a few errors so have left it installed for the moment.
There are some good ideas ie. on start up change the booting order, because when the computer boots it goes straight to cd, that might help but not sure how to do it. Also open the computer up, unplug the cd r and reconnect when you lose your drivers, instead of deleting the filters. But I presume thats too late for me.
But does anyone know if you can get your upper and lower filters back??? without those i presume itunes will never work. Maybe itunes based their software on these filters and are unable to change it so we are stuck. Is it the cd driver software? they arent answerable are they!. It would be nice if Apple could say if they have looked into this and what the state of play is, and if there is anything we can do.
I know this is an ongoing problem and very frustrating for everyone affected but I just like the rest of you want to sort it out...... once and for all.