Can't burn CD using iTunes under XP Pro

I don't know when this problem developed but it's been months since I last burned a CD from iTunes. I'm running iTunes 7.0.1.8 under XP Pro and I keep getting the message "can't recognize burner or software" (or words to this effect). I have a Sony DRU-710A DVD burner which is listed on Apple's list of compatible devices.
I am totally up to date on my updates (including one that popped up automatically the day after I submitted the problem to Apple - a coincidence???)
Any help will be greatly appreciated.

This is a new experience for me. I am not accustomed to participating in a product forum and not being able to solve a problem. I posted to this forum about this problem for the 1st time several weeks ago and I still don't know how to fix this problem. What is with this forum that no one either knows how to fix it or cares enough to respond. I am not impressed. All I hear is how great Apple products are. Are their owners really this clueless as to how to fix what sounds like a ridiculously trival problem like not being able to burn a CD. Tonight I went into ITunes Preference/Advanced/Burning and even see the model of the DVD burner installed on my PC. And still ITunes can't figure out how to use that DVD burner. I'm ready sell my IPOD and buy a Zune. I'm sure Microsoft values their customers more than this.

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