Can't burn CDs; used to be able

Just up-dated to iTunes 10.
Before the up-date, could burn CDs just fine.
Now, I create my new playlist, insert the same kind of CD I used a few days before up-date, and I get the message:
disc burner or software not found
And it lists a Mashita DVD burner. (I didn't notice if this was listed previously.)
Suggestions? Help! Thank you.
Mary

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Can't Burn CDs (emachines T3830) - used to be able to

All of a sudden, I can't burn CDs. I was able to up until recently. I installed the Acura TTS software to allow me use my IPOD in a new car and was wondering if anyone knew if this interfered with the burn function. Orif the CD diagnostics indicate some other problem?
Here are the diagnostics:
Microsoft Windows XP Home Edition Service Pack 2 (Build 2600)
GATEWA SR84510A
iTunes 6.0.4.2
CD Driver 2.0.4.3
CD Driver DLL 2.0.3.2
UpperFilters: GEARAspiWDM (2.0.4.3),
Video Driver: Intel(R) 82845G/GL/GE/PE/GV Graphics Controller\Intel(R) 82845G/GL/GE/PE/GV Graphics Controller
IDE\DiskWDCWD800BB-22JHA0_____________________05.01C05, Bus Type ATA, Bus Address [0,0]
USBSTOR\DiskeM_____Bay_Reader_____1.00, Bus Type USB
USBSTOR\DiskeM_____Bay_Reader_____1.01, Bus Type USB
USBSTOR\DiskeM_____Bay_Reader_____1.02, Bus Type USB
USBSTOR\DiskeM_____Bay_Reader_____1.03, Bus Type USB
IDE\CdRomHL-DT-STRW/DVD_GCC-4481B_______________1.00___, Bus Type ATA, Bus Address [0,0]
If you have multiple drives on the same IDE or SCSI bus, these drives may interfere with each other.
Some computers need an update to the ATA or IDE bus driver, or Intel chipset. If iTunes has problems recognizing CDs or hanging or crashing while importing or burning CDs, check the support site for the manufacturer of your computer or motherboard.
Current user is administrator.
E: HL-DT-ST RW/DVD GCC-4481B, Rev 1.00
Audio CD in drive.
Found 10 songs on CD, playing time 36:20 on Audio CD.
Track 1, start time 00:02:00
Track 2, start time 03:25:30
Track 3, start time 08:09:17
Track 4, start time 11:45:27
Track 5, start time 14:54:67
Track 6, start time 18:08:62
Track 7, start time 22:04:47
Track 8, start time 25:36:07
Track 9, start time 28:27:65
Track 10, start time 32:19:45
Audio CD reading succeeded.
Get drive speed succeeded.
The drive CDR speeds are: 4 8 10 16 24 32 40 48.
The drive CDRW speeds are: 4.
The last failed audio CD burn had error code 4450(0x00001162). It happened on drive E: HL-DT-ST RW/DVD GCC-4481B on CDR media at speed 4X.

Please assist. Am an English teacher and thus a total technophobe - so please keep it simple!
Using iTunes to burn CDs has become increasingly impossible; I keep getting Error 4310 messages. I've used a CD-ROM cleaner disc to check there's no prob with the laser, but that's made no difference.
I ran CD Diagnostics and...
TriGem Computer, Inc. Emachines
iTunes 6.0.4.2
CD Driver 2.0.4.3
CD Driver DLL 2.0.3.2
LowerFilters: Cdr4_xp (5.1.0.209),
UpperFilters: Cdralw2k (5.1.0.209), GEARAspiWDM (2.0.4.3),
Video Driver: Intel(R) 82810 Graphics Controller\Intel(R) 82810 Graphics Controller
Found aspi32 running.
IDE\DiskSAMSUNGSV2042H________________________PK100-19, Bus Type ATA, Bus Address [0,0]
IDE\CdRomSAMSUNGCDRW/DVD_SM-308B________________T100___, Bus Type ATA, Bus Address [0,0]
If you have multiple drives on the same IDE or SCSI bus, these drives may interfere with each other.
Some computers need an update to the ATA or IDE bus driver, or Intel chipset. If iTunes has problems recognizing CDs or hanging or crashing while importing or burning CDs, check the support site for the manufacturer of your computer or motherboard.
Current user is administrator.
D: SAMSUNG CDRW/DVD SM-308B, Rev T100
Audio CD in drive.
Found 20 songs on CD, playing time 73:59 on Audio CD.
Track 1, start time 00:02:00
Track 2, start time 03:38:00
Track 3, start time 07:13:15
Track 4, start time 11:03:30
Track 5, start time 13:51:32
Track 6, start time 17:22:30
Track 7, start time 20:54:65
Track 8, start time 24:51:72
Track 9, start time 28:53:55
Track 10, start time 32:47:40
Track 11, start time 36:36:07
Track 12, start time 40:03:10
Track 13, start time 44:03:72
Track 14, start time 47:44:67
Track 15, start time 51:35:60
Track 16, start time 55:36:50
Track 17, start time 59:25:52
Track 18, start time 63:14:25
Track 19, start time 66:44:37
Track 20, start time 70:02:07
Audio CD reading succeeded.
Get drive speed succeeded.
The drive CDR speeds are: 2 4 8.
The drive CDRW speeds are: 2 4 8.
The last failed audio CD burn had error code 4310(0x000010d6). It happened on drive D: SAMSUNG CDRW/DVD SM-308B on CDR media at speed 8X.
Any sage advice, folks?
Cheers
Beldo

Can't burn CDs in iTunes

I can't burn CDs in iTunes. I get "The attempt to burn a disc failed. An unknown error occurred (4261). I have tried to reduce the speed - didn't work. I have never had a problem before - but after I downloaded the new version of iTunes, I can't burn. I know the burner works because I can burn using NERO. Please help!

I'm assuming you have already resolved the issue, but if you have not, I would recommend that you uninstall iTunes completely and remove anything related to Apple on your computer including Quicktime. See this post for what you need to remove: http://mismike.blogspot.com/2008/03/itunes-wont-close-on-windows-xp-sp2.html. Good luck.
-NKA

Device filter Problems, can't burn cds in iTunes, Blank CDs appear to have

Problem was first noticed because I can't burn CDs in iTunes.
The problem is that all blank CDs show that they have no space on them available. If I look at the properties of a blank CD, they show 0 bytes used, 0 bytes free and 0 bytes available.
By removing the upperfilters and lowerfilters in the registry, (accoring to the Microsoft prescribed method for this problem found at http://support.microsoft.com/kb/314060) the problem is solved for my whole sytem except for iTunes. iTunes then tells me that "the registry settings used by iTunes drivers for importing and burning CDs and DVDs are missing. ... Please reinstall iTunes."
I reinstall or repair iTunes and then iTunes opens fine but I can't burn with iTunes or any other program since I am back to all blank CDs showing there is no space available.
The iTunes toubleshooting Fac found at http://docs.info.apple.com/article.html?artnum=302976 has been tried also and does not change the problem of blank CDs having no space available.
Here are the cd diagnostics: (Run with my whole system working except iTunes burner)
Microsoft Windows XP Home Edition Service Pack 2 (Build 2600)
Gateway ESSEX2
iTunes 7.1.1.5
CD Driver 2.0.6.1
CD Driver DLL 2.0.6.2
Current user is an administrator.
Video Display Information:
NVIDIA GeForce4 MX 440 (Gateway)
NVIDIA GeForce FX 5200 (Gateway)
Connected Device Information:
DiskDrive, WDC WD2500JB-53EVA0, Bus Type ATA, Bus Address [0,0]
CDROM, HL-DT-ST DVDRAM GMA-4020B, Bus Type ATA, Bus Address [1,0]
CDROM, JLMS XJ-HD166S, Bus Type ATA, Bus Address [0,0]
If you have multiple drives on the same IDE or SCSI bus, these drives may interfere with each other.
Some computers need an update to the ATA or IDE bus driver, or Intel chipset. If iTunes has problems recognizing CDs or hanging or crashing while importing or burning CDs, check the support site for the manufacturer of your computer or motherboard.
Failed loading CD / DVD drives, error -43. Try doing a repair install on iTunes from the "Add or Remove Programs" control panel.
Gateway Essex2 Windows XP

Same problem here!!! This is driving me crazy. Glad to see it isn't me not knowing what I am doing when a couple of months ago I had no problems now as of last night after trying to burn to a CD I had the exact same issue.

Toonz help.........error 4000 can't burn cds

I have tried everything! Installed itunes 6.0.3, upgraded firmware, windows update...still can't burn cds. Do I need to buy a new burner? Toonz help
Microsoft Windows XP Home Edition Service Pack 2 (Build 2600)
NVIDIA AWRDACPI
iTunes 6.0.3.5
CD Driver 2.0.4.3
CD Driver DLL 2.0.3.2
LowerFilters: PxHelp20 (2.0.0.0), Cdr4_xp (7.1.0.95),
UpperFilters: Cdralw2k (7.1.0.95), pwd_2k (7.1.0.95), GEARAspiWDM (2.0.4.3),
Video Driver: NVIDIA GeForce4 MX Integrated GPU\GeForce4 MX Integrated GPU
Found aspi32 running.
SCSI\DiskMaxtor6E040L0_________NAR6, Bus Type SCSI, Bus Address [0,0]
USBSTOR\DiskWD_____1600JD_External101a, Bus Type USB
SCSI\CdRomSAMSUNGCD-ROM_SC-148A_B402, Bus Type SCSI, Bus Address [1,0]
SCSI\CdRomNEC____DVD_RW_ND-2500A1.0A, Bus Type SCSI, Bus Address [0,0]
Current user is administrator.
D: _NEC DVD_RW ND-2500A, Rev 1.0A
Audio CD in drive.
Found 14 songs on CD, playing time 56:46 on CDROM-XA media.
Track 1, start time 00:02:00
Track 2, start time 05:08:25
Track 3, start time 08:07:62
Track 4, start time 12:02:17
Track 5, start time 17:01:02
Track 6, start time 21:57:00
Track 7, start time 25:53:25
Track 8, start time 30:25:50
Track 9, start time 33:31:17
Track 10, start time 37:14:72
Track 11, start time 40:17:65
Track 12, start time 43:05:67
Track 13, start time 47:14:72
Track 14, start time 51:44:07
Audio CD reading succeeded.
Get drive speed succeeded.
The drive CDR speeds are: 4 8 16 20 24 32.
The drive CDRW speeds are: 4 8 16 20.
The drive DVDR speeds are: 4.
The drive DVDRW speeds are: 4.
E: SAMSUNG CD-ROM SC-148A, Rev B402
Drive is empty.
The last failed audio CD burn had error code 4000(0x00000fa0). It happened on drive D: _NEC DVD_RW ND-2500A on CDR media at speed 4X.

I think I fixed it...I went under My Computer, then right clicked on the cd drive that I used to burn, go to properties, went under the auto play tab, selected the action to perform button for each individual category(dvd, blank cd, music cd) selected the no action icon for each category. Then went to the recording tab and unselected the enable recording selection. Now I can burn every time! If this fixes it for anyone else let me know!
Jr

How can I burn CDs that will play on my car stereo CD player?

How can I burn CDs that will play on my car stereo CD player?

Make sure the format when you burn your playlist is one your car's CD player will recognize. Typically mp3 songs are readable now but when in doubt, burn an audio cd. Yes, you will get less songs per cd (as compared to mp3 formatted one) but you are guaranteed the cd will work in any place. Most cars have it written on the radio somewhere what formats it can read for CDs.. Good luck!

TS1436 I cant burn CDS using itunes but burns using windows media. itunes up to date what now?

I cant burn cds using itunes but burns in window media.itunes up to date what now?

Join the crowd. I was thinking of going back to a previous version, but had heard that could be a problem. Fortunately, I have more than one computer and things work fine there. I'm thinking it could be the burner in the problem computer, but it was working just fine before the upgrade...

Can't burn CDs (but can burn DVDs!!) Satellite U400-20v

hi,
I have a satellite u400-20v. There was no problem at first to read or burn a CD or DVD but after I setup windows 7 ultimate. my cd rom now can read both CDs and DVDs and can burn DVDs but can't burn CDs (data or audio). The burner gives me an error msg as soon as it begins writing the cd. My optical drive is called Mat**bleep**a DVD-RAM UJ862AS ATA device (at the device manger).
Please help
Thanx

iTunes can be a bit flaky on 64 bit Vista since it's not supported but it has been known to work.
Try updating your CD/DVD drivers here -> http://www.gearsoftware.com/support/drivers.cfm
Also, make sure the your other firmware & drivers are up to date.

HELP! I updated my software and can no longer burn cds using iTunes

I followed all of the troubleshooting steps for not being able to burn a cd. I was able to burn cds with other cd burning programs installed on my pc, but itunes was the only program that would not burn the cd correctly. itunes would go through the entire process of burning: check media, check playlist, burn cd, finish burning cd. itunes would even ask me if I wanted to import the new cd into my playlist after it finished "burning" my cd but there was never anything on the cd. I also tried playing the cd using other programs and in other equipment but it never worked. I updated my software recently and I thought I could try to go back to an older version because I never had this problem before. However, when I uninstalled the newer version and tried to reinstall an older version of itunes, the older version of itunes refused to open because my music library was apparently created by the newer version of itunes. I don't know what to do to be able to burn cds again. At this point, I would much rather use another cd burning program but itunes is the only program that will burn the songs that I've purchased from itunes onto a cd.

Notes usually sync with a mail service i.e gmail, yahoo, aol, etc. Do you have a mail account setup on your product? If so, have you went into Settings > Mail, Contacts, Calendars > Select your mail account > see if notes are toggled on

Can't burn CDs in iTunes anymore

The last few times I've tried to burn a CD in iTunes, I've been unable to. I assemble a playlist and click the burn button, and it gets as far as the "checking playlist" message, then freezes up. I ran the diagnostic test, and I'll paste my results below. I'm able to burn CDs with other programs, but I want to use iTunes because that's where all my music is.
I've got the newest version of iTunes and am running Windows XP. I'm using Verbatim CD-Rs, which I've used for quite awhile and I've never had trouble before. I'm hoping someone here can help me out, because after spending an hour or more reading articles in the support section of the site, I'm no closer to a fix. Thanks in advance for any help.
iTunes 7.0.1.8
CD Driver 2.0.6.0
CD Driver DLL 2.0.6.0
LowerFilters: MxlW2k (1.0.1.109), Cdr4_xp (7.5.0.50),
UpperFilters: pwd_2k (5.1.0.105), GEARAspiWDM (2.0.6.0), Cdralw2k (7.5.0.50),
Video Driver: 32MB ATI Rage 128 Ultra\1002-5446-22
IDE\DiskST340016A______________________________3.10___, Bus Type ATA, Bus Address [0,0]
IDE\CdRomLITE-ONLTR-24102M______________________4DS2___, Bus Type ATA, Bus Address [0,0]
If you have multiple drives on the same IDE or SCSI bus, these drives may interfere with each other.
Some computers need an update to the ATA or IDE bus driver, or Intel chipset. If iTunes has problems recognizing CDs or hanging or crashing while importing or burning CDs, check the support site for the manufacturer of your computer or motherboard.
Current user is an administrator.
D: LITE-ON LTR-24102M, Rev 4DS2
Media in drive is blank.
Get drive speed succeeded.
The drive CDR speeds are: 2 4 8 10 12 16 20 24.
The drive CDRW speeds are: 2 4.
The last failed audio CD burn had error code -128(0xffffff80). It happened on drive D: LITE-ON LTR-24102M on CDR media at speed 0X.

1)I do have Roxio Easy CD Creator on my computer, but I use that for copying CDs and making data CDs. I'm pretty sure I lost the installation CD when I moved a few years ago, so I really don't want to uninstall it.
2) I went into the device manager in my control panel in XP and ran an update search for the drivers for my ATA and IDE controllers. It did find an update for the ATA driver and I installed it and restarted my computer, but it didn't change anything. I did a similar update driver search for my CD drive, and it didn't find any updates. I went to Dell's website and did a search for "firmware update" and it gave me way too many results. When I did the same search with my computer model name in it, it didn't give me any. I've had this computer for nearly 5 years, so I'm not sure how to track down any updates I might need.
3) I tried a Maxell CD and had the same results
4) I tried resetting the burning speed to both 8x and 4x and it still froze up right after "checking playlist"
Thanks for your help. I really appreciate it.

Can't burn cds but can import media from them?

Hi. I built my computer about 7 months ago and runs Windows Vista Home Premium 64-bit edition. I am able to import songs from my cd drive but cannot burn since it says "Disk burner or software not found..." There is a window that says that itunes cannot import media or burn cds when i start up the program. I have tried reinstalling itunes multiple times and it is no better. I have even tried to find converters so I could burn my music using windows media player. I know that the formats for the music are .mp4a, .mp4b, and mp4p and that WMP does not support these formats for burning. is there any way i can get drivers for my computer or should i just go out and buy an external cd drive for my computer? Or is there a converter that would change these formats to .mp3, even though that isn't very legal. The CD drive is made by Samsung and believe it is the SH-W162L DVD writer.

iTunes can be a bit flaky on 64 bit Vista since it's not supported but it has been known to work.
Try updating your CD/DVD drivers here -> http://www.gearsoftware.com/support/drivers.cfm
Also, make sure the your other firmware & drivers are up to date.

Burning cds using itunes 7.2

I have just upgraded to itunes 7.2 and now I get an error message saying that it has been installed incorrectly and I won't be able to burn cds. And I can't! Any suggestions how I can fix this. It worked alright on the previous version of itunes and nothing else has been changed.

Looking at other answers to similar problems, from the diagnostics I get:
Microsoft Windows XP Professional Service Pack 2 (Build 2600)
PACKARD BELL BV IMEDIA MC 2569
iTunes 7.2.0.34
CD Driver Not Available
CD Driver DLL
LowerFilters: PxHelp20 (2.0.0.0),
Current user is an administrator.
Video Display Information:
NVIDIA GeForce 7300 SE
Connected Device Information:
DiskDrive, ST3160212AS, Bus Type ATA, Bus Address [0,0]
DiskDrive, Apple iPod USB Device, Bus Type USB
DiskDrive, Ext Hard Disk USB Device, Bus Type USB
DiskDrive, Generic USB CF Reader USB Device, Bus Type USB
DiskDrive, Generic USB MS Reader USB Device, Bus Type USB
DiskDrive, Generic USB SD Reader USB Device, Bus Type USB
DiskDrive, Generic USB SM Reader USB Device
CDROM, _NEC DVD_RW ND-3550A, Bus Type ATA, Bus Address [0,0]
If you have multiple drives on the same IDE or SCSI bus, these drives may interfere with each other.
Some computers need an update to the ATA or IDE bus driver, or Intel chipset. If iTunes has problems recognizing CDs or hanging or crashing while importing or burning CDs, check the support site for the manufacturer of your computer or motherboard.
Failed loading CD / DVD drives, error -43. Try doing a repair install on iTunes from the "Add or Remove Programs" control panel.

Can't burn CDs - can't find driver updates

Aaargh! It's happened again!!!
When I put a CD in, the CD is recognized as blank but when I try to burn the playlist, Itunes hesitates for about 30 seconds and then ejects the CD with no error message.
This happened about three months ago and I spent two days looking for driver updates and mindlessly uninstalling applications and it began working again. I am certain I am having some conflict with other software because my burner works fine with SonicStage with the same CDs. Does anyone know how to identify the offending software? I have scanned several posts with similar issues, but do not see anything in the past few days which applies.
My diagnostics are:
Microsoft Windows XP Home Edition Service Pack 2 (Build 2600)
Gateway E-4100
iTunes 7.1.1.5
CD Driver 2.0.6.1
CD Driver DLL 2.0.6.2
LowerFilters: PxHelp20 (2.0.0.0),
UpperFilters: GEARAspiWDM (2.0.6.1),
Current user is an administrator.
Video Display Information:
Video Controller (VGA Compatible)
NVIDIA GeForce 6800
NVIDIA GeForce4 Ti 4200 (Microsoft Corporation)
Connected Device Information:
DiskDrive, ST3160812A, Bus Type ATA, Bus Address [0,0]
CDROM, HL-DT-ST DVDRAM GMA-4020B, Bus Type ATA, Bus Address [1,0]
CDROM, JLMS XJ-HD166S, Bus Type ATA, Bus Address [0,0]
If you have multiple drives on the same IDE or SCSI bus, these drives may interfere with each other.
Some computers need an update to the ATA or IDE bus driver, or Intel chipset. If iTunes has problems recognizing CDs or hanging or crashing while importing or burning CDs, check the support site for the manufacturer of your computer or motherboard.
D: JLMS XJ-HD166S, Rev DGS3
Audio CD in drive.
Found 14 songs on CD, playing time 47:42 on CDROM media.
Track 1, start time 00:02:00
Track 2, start time 03:00:65
Track 3, start time 06:23:00
Track 4, start time 10:34:72
Track 5, start time 12:18:40
Track 6, start time 15:35:57
Track 7, start time 18:35:42
Track 8, start time 21:04:62
Track 9, start time 24:09:32
Track 10, start time 27:54:65
Track 11, start time 31:57:02
Track 12, start time 34:21:27
Track 13, start time 37:23:25
Track 14, start time 44:53:65
Audio CD reading succeeded.
Get drive speed succeeded.
E: HL-DT-ST DVDRAM GMA-4020B, Rev A105
Media in drive is blank.
Get drive speed succeeded.
The drive CDR speeds are: 4 8 12.
The drive CDRW speeds are: 4 8.
The drive DVDR speeds are: 4.
The drive DVDRW speeds are: 4.

There was a post May 1 with lots of good information however it was not helpful for me. I tried what was suggested and still can not burn CD. Apple support was not able to help either. I get to install blank CD>>> incert the CD and nothing happens. No error message. I don't even know what to look for or where to begin. This just started happinging when I updated with the lastest version of iTunes.
Got any helpful suggestions... please post details

I can't burn CDs in 7.0 with any consistency - most times, failure

Every time I think I have the problem solved (uninstall and reinstall iTunes, reduce burn speed), I go back to not being able to burn a CD. I've probably had a dozen "bad" burns (diagnostic, below), and 4 successful ones. I can't figure out what the difference is. I absolutley HATE the new iTunes and I wish Apple would pay attention to all of us out here having this troubles, and send out a fix of some sort.
Help, please!!!!!
Here is my diagnostic:
Microsoft Windows XP Professional Service Pack 2 (Build 2600)
Dell Computer Corporation Dimension 2400
iTunes 7.0.1.8
CD Driver 2.0.6.0
CD Driver DLL 2.0.6.0
LowerFilters: AFS2K (3.1.21.0), PXHELP20 (2.0.0.0), CDR4_XP (6.2.0.110),
UpperFilters: GEARAspiWDM (2.0.6.0), Cdralw2k (6.2.0.110), pwd_2k (6.2.0.110),
Video Driver: Intel(R) 82845G/GL/GE/PE/GV Graphics Controller\Intel(R) 82845G /GL/GE/PE/GV Controller
IDE\DiskWDCWD1600JB-22GVA0____________________08.02D08, Bus Type ATA, Bus Address [0,0]
IDE\DiskWDCWD1600JB-75GVC0____________________08.02D08, Bus Type ATA, Bus Address [1,0]
IDE\CdRomHL-DT-STCD-ROM_GCR-8481B_______________1.06___, Bus Type ATA, Bus Address [0,0]
IDE\CdRomHL-DT-STCD-RW_GCE-8483B________________B105___, Bus Type ATA, Bus Address [1,0]
If you have multiple drives on the same IDE or SCSI bus, these drives may interfere with each other.
Some computers need an update to the ATA or IDE bus driver, or Intel chipset. If iTunes has problems recognizing CDs or hanging or crashing while importing or burning CDs, check the support site for the manufacturer of your computer or motherboard.
Current user is an administrator.
F: HL-DT-ST CD-ROM GCR-8481B, Rev 1.06
Drive is empty.
G: HL-DT-ST CD-RW GCE-8483B, Rev B105
Media in drive is blank.
Get drive speed succeeded.
The drive CDR speeds are: 48.
The drive CDRW speeds are: 48 0 0.
The last failed audio CD burn had error code -128(0xffffff80). It happened on drive G: HL-DT-ST CD-RW GCE-8483B on CDR media at speed 0X.
Regards,
Mike

Hi,
I have not yet done as you've requested, but I have nevertheless successfully burned three cds in a row, after a series of one failure, one sucess and one failure. after the second failure, i opened the playlist that I wanted to burn, closed iTunes, re-opened iTunes (which opened in the playlist that i wanted), put in a blank CD-R and immediately burned the cd without further action. i followed this process with the three different playlists that i wanted to burn, and for whatever reason, i was able to burn the three cds. the first time i had the failure this evening, i changed the burn speed, and it burned the next one. but then i tried to burn a second playlist, and i had a failure. so, that's when i tried the "open" and "close" iTunes process above. i have no idea whether that had anything to do with my success, or if i just got "lucky". maybe next time, i'll chant and whisper some incantations first...
thanks for your help. i see that you have been responding to a lot of folks. i'm just not sure what those updates are, and i have replaced my harddrive since i bought the computer, so i wasn't sure if dell had my proper information still, which is why i didn't follow your advice (at least at this point).
regards,
mike

Can't burn cds

my itunes has started acting up and no longer burns cds. the program will let me create a playlist, but when i insert a blank cd it just spits it back out and reads "insert blank cd" even though that is what i've used- and i've tried using various types of cds and it does that with all of them. itunes, as well as my mac hardrive, has also stopped recognizing audio cds with content on it, which makes me think it might be a problem with the cd drive hardware. any suggestions on what to do?

Yeah, it really sounds like a hardware issue. You can try creating a new user on your machine and seeing if the problem exists there as well. If it doesn't, there is something corrupt in your main user. If it does, it's a system-wide issue (likely hardware, not software related).

Can't burn CDs; used to be able

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