Can't buy anything in iTunes store Deutschland.

It asks me to get in contact with iTunes support in order to finish the transaction. Tried it with ATV2, with IPOD and with Windows PC. Was working fine before.
Someone got any advice ? Thanks ! Frank

Thanks, but did that already, just thought someone might have a solution.

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HT5621 I have forgotten my security questions and can't buy anything of iTunes or the App Store what do I do?

I have forgotten my security questions and can't buy anything of iTunes or the App Store what do I do?

You need to ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, and filling out and submitting this form.
(96610)

I can't buy song from iTunes Store in Italy. I click on buy, but anything appens. Why?

I can't buy song from iTunes Store in Italy. I click on buy, but anything appens. Why?

Are you in Italy... Do you have an Italian iTunes Store Account...

HT1349 live in uk but bought ipad3 in new york but can't buy anything off app store as in american currency, settings and addresses, please advise

live in uk but bought ipad3 in new york but can't buy anything off app store as in american currency, settings and addresses, please advise

You must be within the Country with a Valid Billing Address and Credit Card for that Country to use the iTunes Store of that Country...
http://itunes.apple.com/gb/genre/ios/id36?mt=8

Why I can't buy on american iTunes Store if I'm canadian ?

Hi,
I tried to purchase on american iTunes Store and I'm a canadian. But Itunes send me to the canadian iTunes store...
but it doesn't have the movie I want on the american...
Why I can't buy on american iTunes Store if I'm canadian ?
François

Sorry... But... You cannot use other countries itunes stores.
You must be within the Country with a Valid Billing Address and Credit Card for that Country to use the iTunes Store of that Country..
iTunes Store Terms of Service
http://www.apple.com/legal/itunes/us/terms.html#SERVICE

How can I buy from US Itunes Store, being in Mexico

how can I buy from US Itunes Store, being in Mexico

diesel vdub wrote:
You do not.
Unless you have a payment account and billing address in the US you cannot purchase from the US store.
And you will need to physically be in the USA for it to work.

HT201304 I don't what is wrong with my card I can't buy anything on apple store even free ones I can't download, they said my previous purchase have a problem but I don't how wil I do to solve this problem, I need a help pls

I don't what is wrong with my card I can't buy anything on apple store even free ones I can't download, they said my previous purchase have a problem but I don't how wil I do to solve this problem, I need a help pls

What is the exact error message you're receiving?

I can't buy anything from iTunes as they keep asking me about my security questions but I haven't set any security questions

I Can't buy anything from iTunes as I haven't set any security questions but they keep asking me questions

If you log into your account on http://appleid.apple.com and select the Password And Security section of your account are you able to set them ? If not then is there a reset link beneath the questions that show on that screen (it all only show if you have have a rescue email address on your account) ?
If not then you will have to contact Support in your country to get the questions reset.
Contacting Apple about account security : http://support.apple.com/kb/HT5699
When they've been reset (and if you don't already have a rescue email address) you can then use the steps on this page to add a rescue email address for potential future use : http://support.apple.com/kb/HT5620
Or, if it's available in your country, you could change to 2-step verification : http://support.apple.com/kb/HT5570

Changed credit card in the payment information now can't purchase anything. The new credit card i use all the time for online purchases but can't buy anything on iTunes.

I Changed my payment information to a different credit card, now it won't work. The new credit card has been used for online purchasing all the time but I can't buy anything on iTunes or in game app purchases.

What do you mean by 'won't work' and 'can't buy anything' ? If you are getting an error message when trying to buy things then what does it say ?

I can't buy anything from apple store or iTunes Store please help

I can't buy anything front the Apple store or the iTunes Store. Tells me tat my purchase can't be complete.

CardinalsK13 wrote:
... Tells me tat my purchase can't be complete.
Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact

HT4009 why i can't buy apps in Itunes store?

Dear Sir or Madam
I am writing to you about a problem i have in my iphone. The probleam is i can't buy anything from the app store or buy anything in apps games for example coins and also i am reciving an error text saying can't (Your purchase culdn't be completed, contact Itunes Store support to complet this transaction)
for more information pleas contact me
<Email Edited By Host>

You should do exactly what it told you to do.
Contact itunes support.
We are all iphone users just like you.
You should not leave your e-mail address on a public forum.
http://www.apple.com/support/itunes/contact/

ITunes Activation Problems - Can't buy Songs from iTunes Store.

I can connect to the iTunes store fine using the 3G (basic setup was done at the Apple Store) yesterday. However, I can't buy anything because it doesn't recognize my Apple ID (which I used to activate the iPhone at the Apple store).
There is no mention anywhere of having to first sync the iPhone with iTunes on the computer, and while it shouldn't NEED to sync with iTunes first in order to recognize my Apple ID (since as I said, I entered it during activation of the iPhone itself), I am beginning to suspect that the reason that the iTunes store doesn't recognize my id is because I have not yet syncronized with my computer. I would like to inquire if this is indeed the reason why, when I enter a perfectly valid Apple ID, it doesn't recognize it.
I am hesitant to try to snyc it at the moment since I have read that many are having trouble activating iTunes, and I don't want to screw up the phone. Any comments on this?

You may need to authorize your computer (through iTunes) before you can make purchases.

HT201412 my iphone using cant buy anything from itune store and they said i have trouble from the product (Our records indicate that this product has been replaced. Please provide the serial number for your replacement product to find the support and warr

Our records indicate that this product has been replaced. Please provide the serial number for your replacement product to find the support and warranty coverage information. For more information, please ( this is the trouble they tell us )
can't buy anything application on appstore, i bought this iphone from my friend , and this iphone actived ( 2012-11-05)
IMEI: ****
<Edited By Host>

Instead of posting your IMEI in a public forum, contact iTunes Customer Support.
FYI, they do not want/need your IMEI number.

I can't buy anything from App store Coz I have to verify payment info.

My Billing address is in Thailand and I can't update it right coz my country don't have "state" you only give me choice only in US.
And Try to change region to Thailand but I can't do it too. It tell me I got 2.50$ left I got to purchase for something.
ok right...
I try to buy music to make my credit off and I can't buy coz store location are wrong.... Thiis is never ending loop !!!!!

Ok, so I figured it out. I checked my iPhone and it was having the same trouble. So I went to settings (on the iPhone and iPad) selected store and logged out of the store. Then on my computer, I logged in to iTunes. I went to buy something (a free item...doesn't have to cost anything) and it prompted me to update the payment info (essentially needed to add the security code to my credit card). Then I gave it a minute or two to process...just in case. Logged back in to my iPhone and iPad and everything is back to normal.
Glad it's working, but they should really fix that issue on the mobile devices. Luckily I have iTunes on a computer, so don't have that (they only have the iPad...which they wouldn't be able to update).
Oh well...thanks all for trying to help!

Can't download anything from iTunes Store

Hi,
I have an iPhone 5 running on IOS 6. Everything is working fine, except for I can't download anything from the iTunes Store. I can't download music, TV programs, or films. I'm pretty sure I can't download podcasts either. I can download apps absolutely fine, just not anything from the iTunes Store. As soon As I press download, it downloads as normal, but as soon as it reaches the end and says processing, as normal, it just sort of finishes. It doesn't end up in my music or videos folder. I also can't transfer any music or media from my computer to the device. As I said apps and photos and everything else is running fine.
Has anyone else had the problem? Any solutions?
Thanks

It does indeed sound to me like that hotspot either blocks connections to the iTunes Store (quite possibly to prevent people from loading their connection up with large downloads) or has a routing problem. In either case there's probably nothing you can do other than to just use a different hotspot, though you can talk to the cafe and ask them if they're indeed blocking the iTunes Store; that would at least let you know for sure.

Can't buy anything in iTunes store Deutschland.

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