Can't buy gems in clash if clans but can in other apps
I had my iPad stolen three weeks ago and now have the replacement. All restored ok except in the app "clash of clans" I can't purchase gems. This intermittently has worked but mostly not. The obvious like passwords etc is not a problem as I can buy stuff in other apps and the downloads from App Store etc all work. I had a ticket with supercell (the company who makes coc) but they are not getting anything from apple to trigger the gem purchase. The message I get is to contact iTunes support but having tried that, I got told to talk to supercell.
My understanding if in app purchases is that the transaction is completely with apple until the money has changed hands, then the app owner gets notified to send me my "goods". Therefore, there should be some type of exception report.
Anyone else had the problem?
Contact iTunes support at the link below.
https://ssl.apple.com/emea/support/itunes/contact.html
Similar Messages
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how can i buy gem in clash of clans?it give me error like this"the buying is not complited"
If you are also getting a message to contact iTunes Support then you can do so via this link and ask them for help (on these forums we won't know why the message is appearing) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
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Trying to buy gems in clash of clans but won't let says can not connect to iTunes I have wifi and can still purchase song in iTunes
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Can anyone please tell me why I can't buy gems on clash of clans I'm using 3 credit card. 1is with my mom second is with my gf and 3rd is with my uncle so please tell me why every time imma click buy gem it's says contact iTunes support?
I already did and they told me that there they can't do anything about it Bcoz there is an activity on my account. And they gave me a link about terms of buying but dint see my problem there help? :(
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I have ten usd free gift card but can not buy gems in Clash of clans 's game. So please check my ID and unlock it to let me my gems. Thank you!
Contact iTunes support at the link below.
http://www.apple.com/emea/support/itunes/contact.html -
I can't buy gems in clash of clans!
Hello
I can't buy gems in clash of clans. However, i'm using Visa, it tells me that " Your Purchase Could Not be Completed " ??Contact iTunes support at the link below.
https://ssl.apple.com/emea/support/itunes/contact.html -
I can't buy gems on clash of clans it keeps coming up with"your purchase could not be complete "
I can't buy gems on clash of clans it keeps coming up with"your purchase could not be complete "
Hi Louis,
Contact iTunes support:
https://expresslane.apple.com/Issues.action
Cheers,
GB -
HT1918 Why I can't buy gems in Clash of Clans?
Tried to buy gems on clash of clans but apple says "Your Purchase Could Not Bo Complete"
What should I do... Please help...If you are also getting a message to contact iTunes Support then you can do so via this link and ask them why the message is appearing (we are fellow users here on these forums, we won't know why) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
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I can't buy gem in Clash of Clans
My account has $ 10 gift card installed. I want to buy gem in Clash of Clans, but it divert to a credit card page to buy progressing. How do I buy with the money in my account without a credit card?
Note:
Some In-App Purchases require a Credit Card.
Mustafa61 wrote:
... How do I buy with the money in my account without a credit card?
More than likely not possible.
If you like, Contact iTunes Customer Service
Use this Link > Apple Support iTunes Store Contact -
I want to buy gems on clash of clans but it doesnt let me?
I want to buy gems on clash of clans but it doesnt let me?
That is unfortunate.
Most intelligent people would either contact the app developer or iTunes customer support instead of posting a vague and useless statement to a user to user technical support forum. -
HT1725 Why i can't buy gems in clash of clans ?
Why i can't purchase gems in clash of clan ?
No idea, as you have provided no info at all about your issue.
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TS3297 I can't buy gems in clash of clans
I can't buy gems in clash of clans
Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact -
Hello to everyone I have a problem I can't buy gems in clash of clans applications
Hey I have a problem I can't buy any gems in clash of clans application
What happens when you try?
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Can't buy gems in clash of clans, pls help
Hi guys, I had no problem for purchasing app from App Store but I just can't buy gems in the game clash of clans. Anyone has idea of what I could possibly missed out? Thank you so much.
Lsw1211 wrote:
... but I just can't buy gems in the game clash of clans.
To Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact
Note:
Some In-App Purchases require a Credit Card. -
TS3297 I can't buy gems in clash of clans and its saying that connect to apple support to get help
I want to buy some gems in clash of clans and I have no idea why is it stop me by saying connect to apple support to solve this issue
Can you tell us exactly what it said?
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