Can't buy in app purchase, Can't buy in app purchase
Tern on app purchase at my ipad then click buy button.
After then i put my credit card details but can't buy game.
and I still didn't received duplication invoice money all.
To Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact
Similar Messages
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Hello,
I was wondering if I could add my existing, licensed apps to the list of app 'Purchases' that I have on the Mac App Store.
The reason for this is that I recently suffered the inevitable hard disk failure and I had to rebuild my MacBook Pro from scratch (with the help of Time Machine and Migration Assistant, etc.). As usual, I hadn't really maintained my MBP for quite a while and things sort of got away from me, in terms of data, apps, preferences, permissions, users (my personal account, my wife's account, my old work account...), etc.
So I wanted to rebuild my MBP on a clean slate. I like having the ability to quickly download and install just the right apps that I "really" need from MAS safe in the knowledge that:
they are there (assuming they're still available through MAS) with a full description of what they do and when I bought them, etc.
they are going to be in the most up-to-date version,
I'll be able to download and install them cleanly with no corruption from years of multiple user preference changes and permissions, etc.
that they will be managed and maintained (updated) through the same mechanism,
so much more.
The benefits of having apps from MAS are easy to see when compared to going through my downloads folder and emails looking for the latest installers, working out what they're for in the first place, finding the license key in some forgotten e-mail, etc.
I am aware that I can build a clean machine and then restore just the right apps in their most up-to-date version as I had them on my backups. The one thing to say about that is that the apps may have been used and abused once too many times and their preferences, etc. may not be in the most desirable form. It's just not as elegant as the MAS solution.
I realise that not all apps, app versions, or app vendors, are available through MAS. But I still have a fair few apps currently available on MAS that were bought prior to the existence of MAS, prior to them becoming available on MAS, or were bought directly for some other reason (by mistake).
So I wondered if there was any way I could convert my legitimate licenses from simply a direct purchase to one through MAS and have those apps listed under my 'Purchases' list. It would reduce the amount of work I'd have to do, not only to rebuild my machine but also to maintain it.
I cannot find any reference or way of having this work the way I would like it to. But I was hoping that some Apple guru would enlighten me.
I have thought about the possible mechanisms something like this would need to work and I must admit I see some not insurmountable issues (not as much technical as legal or possibly logistical). I realise that MAS is a service in its own right and as such has its own Terms, Conditions and Licensing that may not be compatible with the licenses that I already have. I also realise that when I purchase an app from MAS that I'm paying for the entire service including updates and use on multiple machines that I may own, etc. Obviously I do not want to pay the full purchase cost again for the same app twice, but I am willing to pay a small conversion/upgrade fee to have it managed as part of my 'Purchases' on MAS. Think of it in the same terms as iTunes works. I can purchase music, etc. but I can also add my own CD collection and have it managed by iTunes and store it in the cloud should anything go wrong with my local machine, etc.
So if this is currently not possible, then for the Apple MAS product managers out there, consider this as a suggestion/feedback. I'd be happy to discuss my thoughts in more detail about not only how to achieve this for now but also for the future when you may add existing applications to MAS that people may have previously bought direct and would like to have managed through MAS going forward. The benefits to the users are hopefully clear, but from Apple's perspective I hope that you can see the advantages too, commercially, etc.
PS: I apologise for the wordiness of my query and overuse of 'etc.', etc.Can I add my existing, licensed apps to my list of 'Purchases' on the Mac App Store so I don't have to buy them twice?
No. Only apps purchased from the App Store can be re downloaded for free including updates. -
I live in Italy and I am trying to buy an App, for the first time with my iphone4...in the past only downloaded free apps free apps; I have a US Visa card and it is not accepted by italian Itunes...what can I do to do my purchases?
On the apple website that is correct i beleive.... but i have an italian american express and am able to purchase stuff here in the US.
I mean, i dont think it really matters -
Hey everyone
With my iPhone 4S I purchased the NAVIGON Europe App, downloaded needed files and maps within the App and all worked fine. But when I try to buy certain add-ons via In-App purchase I get a window telling me that it can'T connect to the iTunes store and that I have to contact iTunes store support.
This is what I have already tried to make it work:
Reset my iphone via iTunes (set it up as new iPhone)
Changed itunes store payment option from Click&Buy to credit card
restarted iPhone several times
scratched my head
checked restrictions under settings in iPhone: all is correct; in-App purchases allowed
chewed my lip
finally sent a message to the itunes store support.. waiting for their answer
no changes so far. I still get the same error message.
Any ideas?
hugs
malziYou will need to contact iTunes Support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
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Can you use an iTunes gift card to purchase things actually in an app? (Buy "coins" using the gift card?)
No idea, but it seems like you should be able to. You can give it a try, but will have to figure out some way around the automatic 1-click ordering that the App Store now does by default.
It certainly seems like something deserving of a feedback form submission, though ...
FEEDBACK FORM
http://www.apple.com/feedback/ipad.html -
Why can't I use my debit card to purchase a free app or buy songs when I know there's money in my account
It happens to me to and idk why it is really annoying i have no idea why it does this.
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If you buy a itunes gift card, can you use it to make in game/app purchases?
if you buy a itunes gift card, can you use it to make in game/app purchases?
Thank you
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HT4718 Ilife not in 'purchased' apps after recovery. How can I get it without buying it?
I recently formatted my mac and recovered it using the provided disk. I went to use Iphoto (which I had previously - I think the store installed it for me?) and it wasn't there so I read the discussions and this post and checked the app store, but the Ilife package is not in my app store as 'purchased'. What can I do?
Please note I have 10.6.9 (snow leopard) so perhaps I just need to suck it up and buy the whole upgrade?Your machine shipped with an iLife DVD and you can use it to install the apps and software update on them.
Apple no longer sells anything on DVD's and sells the apps individiually via the App Store (Applications folder).
If you've purchased a more recent versions (like iLife '11) of the suite it also shipped on a DVD and you can use it.
If you purchased using the App Store you need only sign in with your Apple ID used in the original purchase to download any purchases again. -
I want to buy an in-app purchase but i don`t remember my security questions and i cant access my recovery email either, what can i do? i have 100$ on my account and cant use it because of that problem, please help URGENT
If you have a rescue email address on your account then you can use that - follow steps 1 to 5 half-way down this page will give you a reset link on your account : http://support.apple.com/kb/HT5312
If you don't have a rescue email address (you won't be able to add one until you can answer your questions) then you will need to contact Support in your country to get the questions reset : http://support.apple.com/kb/HT5699 -
TS3297 Can't buy in-app purchase
I wanted to buy an in-app purchase for clash of clans but it said " Your Purchase Could Not Be Completed. Fot assistance, contact itunes support"
Can you please help me with thisMost of the people on these forums, including myself, are fellow users - you're not talking to iTunes Support here.
You can contact iTunes Support via this link and ask them for help with it : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption -
I've lost my ipod. After buying a new one can I download purchased apps and games again?
What it says in the question.
I bought a few songs and alot of apps and games on my lost Ipod.
When i buy a new one am I going to be able to download them again with out charge?You can redownload most iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
Also see:
iOS: Transferring information from your current iPhone, iPad, or iPod touch to a new device -
When I try to upgrade to Mountain Lion OS form Lion OS, after I select the "Buy App" option I get this "We could not complete your purchase. The product distribution file could not be verified. It may be damaged or was not signed" message, what is causing this problem, how can I find a solution, is someone else having this problem?
The only thing that worked for me was to boot in safe mode.
Power down. Then press power button and hold 'shift' key until grey screen with progress bar appears... Once booted and logged in just open safari and browse to applestore.
No trouble at all once I did this.
Reminder: create full backup before you upgrade OS
Hope it helps. -
Hi,I want to buy some apps today.
While I was ready to purchase , the store ask me to answer my security questions.
But I had already forgot my answer !
Now I can't purchase any app, help ! Thanks!The HT5312 page that you posted from has instructions for how to reset them i.e. if you have a rescue email address (which is not the same thing as an alternate email address) on your account then steps 1 to 5 half-way down that page should give you a reset link.
If you don't have a rescue email address (you won't be able to add one until you can answer your questions) then you will need to contact Support in your country to get the questions reset (these are user-to-user forums).
Contacting Apple about account security : http://support.apple.com/kb/HT5699
When they've been reset (and if you don't already have a rescue email address) you can then use the steps half-way down the HT5312 page that you posted from to add a rescue email address for potential future use -
Hi,I want to buy some apps today.
While I was ready to purchase , the store ask me to answer my security questions.
But I had already forgot my answer !
Now I can't purchase any app, help ! Thanks!The HT5312 page that you posted from has instructions for how to reset them i.e. if you have a rescue email address (which is not the same thing as an alternate email address) on your account then steps 1 to 5 half-way down that page should give you a reset link.
If you don't have a rescue email address (you won't be able to add one until you can answer your questions) then you will need to contact Support in your country to get the questions reset (these are user-to-user forums).
Contacting Apple about account security : http://support.apple.com/kb/HT5699
When they've been reset (and if you don't already have a rescue email address) you can then use the steps half-way down the HT5312 page that you posted from to add a rescue email address for potential future use -
i live in vietnam and i use visa viet nam,i can buy app on appstore but i can't purchase in app, please help me! thank you
What happens when you try to do the in-app purchase, if you are getting an error message then what does it say ?
If you are getting a message to contact iTunes Support then you can do so via this link and ask them why the message is appearing (we are fellow users, we won't know why) : https://www.apple.com/asia/support/itunes/contact.html
If it's a different problem ... ? -
The cc on my acct doesn't have the $ to buy an app that I want but my account has $50.00 credit. Why can't I purchase the app with gift card?
It says there is a problem with my payment information and prompts me to change payment info but I am only able to change it to another type of cc not gift card balance
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