Can't buy one particular album - Help!

ITunes Music Store customer service has sent me a boilerplate email that clearly didn't result from even reading my plea, so in my frustration, I am asking for advice and help from the discussion board community...
Please help me test this problem and prove conclusively that it is an iTMS problem...
I cannot purchase one specific album, "The Disney Songbook" by Jim Brickman. Clicking the "Buy Album" button results in a 5002 error,
Cannot purchase "Unknown". An unknown error occurred (5002).
There was an error in the Music Store. Please try again later.
This happens with iTunes 5 and 6, on multiple computers (all Macs) and multiple accounts. I can buy other albums and tracks, but not this one album.
Help me! You don't need to buy the album to see this issue -- IF YOU HAVE NEVER CHECKED THE "Don't warn me about buying tracks again" box when buying something. If you have never checked that box, and get a warning before buying anything, please help me by going to the album (link provided below), clicking once on "Buy Album." If you get the error, please post a confirmation to this thread. If it says instead "Are you sure you want to purchase this album" instead, please click 'Cancel' and post your results, as well.
Link to the album in question:
http://phobos.apple.com/WebObjects/MZStore.woa/wa/viewAlbum?id=81437903&s=143441
Thanks so much -- any advice is also much appreciated, but I fear that this is an iTMS problem, and is only 'solvable' on their side!

I'm glad to know I'm not the one going crazy. I tried to download the exact same album about 5 days ago. I sent Apple an email explaining the situation. I STILL (five days later) have not received a response. I've tried downloading it from 3 different computers, all with the same 5002 error.
I just dowloaded iTunes 6.01... hoping that it would fix the problem. Not to be.
I understand that I could download the songs one at a time, but then I'm paying more that the 9.99 value of the album.
WHERE is Apple's customer service. Just finding the email address was a nightmare in itself.

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