Can't buy premium (ONE YEAR) only 1 month because ...
Now, Skype is SOOOOOO BAD with "support". I go to purchase premium, one year, and it WON'T LET ME! it will only let me purchase 1 month because I only have $9 in account. SO, I go to add money to my account. It only lets me add $10 at a time. Now, I don't want to add a whole bunch of $10 hits to my VISA card or my bank will think it's stolen and put a hold on it. So, I CAN'T BUY PREMIUM. I sent a note to Skype LAST WEEK and the morons didn't understand the question and didn't answer it (just add money to your account!). So, I CAN'T PURCHASE IT. If only they had a valid competitor I would split in a second. I dare say Skype is getting close to Ticketmaster-the most hated brand in America......anybody got any ideas? Skype has no answers or abilities for me to even buy the ($*&%& service that my company wants me to have! What a $*%& joke Skype.
Hi,
I get it that you are upset about the payment amount limits, but please mind your language, otherwise your posts will be removed due to violation of community guidelines.
About the issue itself, if you don't have enough Skype Credit on your account then of course you can't purchase Skype Premium for 12months with Skype Credit. Currently your account is new when it comes to payments and due to security reasons there are limits for amount you can pay at once. After you have made several successful payments over time these limits will increase.
Instead of making several orders you can use your credit card to pay for Skype Premium with one payment. You don't need to first add credit to your account and then purchase, if you will be using credit card then why not use it for direct payment?
I'll check what caused the miscommunication with customer service and see if there is anything customer service could have done differently to provide better service.
Andre
If answer was helpful please mark it with Kudos and if issue is resolved mark it with solution. This will help other users find this answer more easily. Thanks in advance!
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