Can't cancel in-app purchase.

My sister was playing around with my phone and clicked on some in-app purchase in the Dictionary app which costs $2.58. However, I have no cash in my card, thankfully but I don't want to buy it and they won't cancel the order. Because of this, I can't update or download any apps and it's really ******* me off. I tried to report a problem on the app but it's no use. Help please

You are talking to other users and we cannot help with such questions. You will need to contact the store in your country and/or contact your bank.

Similar Messages

  • TS1702 How can i cancel an app purchase?

    How can i cancel an app purchase?

    maijan56 wrote:
    ... or would you mind if i get apple's email address. i couldn't find it anywhere.. thanks in advance.
    To Contact iTunes Customer Service and request assistance
    Use this Link  >  Apple  Support  iTunes Store  Contact

  • I have recently purchased an iTunes gift card to make purchases in my favorite game but for some reason I can't make in app purchases. Someone said that I have to have a credit card but I don't want one of those. Can someone help?

    I bought an iTunes gift card to purchase certain things in my favorite app. Well when I try to buy things inside the game it does not give me the option to approve the purchase and it never shows up. I have reset the app, I have deleted the app and downloaded again, I have turned my ipod off and on, I have made sure all updates are up to date and nothing has changed. I saw a similar question like mine and the answer was that you have to have a credit card linked to your iTunes account to make in app purchases and I was thinking they were right until I talked to a few friends who cancelled their credit cards and took them off of the account and can still make in app purchases so that can't be the issues. Can someone please help me this is driving me crazy I have talked to iTunes support but they weren't much support.

    Not clear what you mean by iTunes help. You can contact iTunes support by:
    Apple - Support - iTunes - Contact Us

  • TS1424 How do I cancel an app purchase?

    How do I cancel an app purchase?

    All purchases are considered final - you can try contacting iTunes support but they might not give you a refund or credit : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

  • Regarding not being able to make an in-app purchase: all it says is that i can't make In-app purchases at this time.

    regarding not being able to make an in-app purchase: all it says is that i can't make In-app purchases at this time. Any suggestions? I'm new to the apple world. I just switched from an Android today.

    Contact iTunes store support for this. Go to http://www.apple.com/support/itunes/contact/ and click the blue link next to the green shopping bag. Follow the steps and send them an email explaining your issue.

  • I have 2 ipad2s on one account. can i share the apps purchased rather than having to purchase same app for each.  I am only user.

    I have 2 ipad2s on one apple/itunes account.  can i share the apps purchased rather than purchase the same apps for each ipad2
    . i am only user.

    .... And you can put them on as many iDevices as you own. There is no limit as long as you use the same Apple ID and iTunes account for all of the devices.

  • How can i make in-app purchases?

    How can i make in-app purchases?

    The exact mechanism depends on the app from which you wish to purchase. Consult the documentation for the app. You'll want to make sure that In-App purchases are not turned off in Settings/General/Restrictions.
    Regards.

  • Can I cancel single app monthly subscription after just one month?

    I only need photoshop and illustrator.
    Can I cancel single app monthly subscription after just one month?
    For the annual subscriptions when do I need to cancel, to make sure after the year is over I will not be automatically renewed another annual subscription?
    Thanks

    http://helpx.adobe.com/x-productkb/policy-pricing/return-cancel-or-change-order.html
    http://helpx.adobe.com/x-productkb/global/phone-support-orders.html

  • HT4009 I can't make in app purchases on clash of clans every time I try it tells me to come here. This is really annoying! So how do I solve this problem?

    I can't make in app purchases on clash of clans every time I try it tells me to come here. This is really annoying! So how do I solve this problem?

    I understand it is from the App Store. That is part of iTunes. You still need to contact them for assistance, or you can try Express Lane, https://expresslane.apple.com/GetproductgroupList.action

  • HT4009 can i get in app purchase via itunes ?

    can i get in app purchase via itunes ?

    Do you mean via your computer's iTunes ? If you do then no, you can only do so within the app on your device.

  • HT4009 I can not buy in-app purchase in application name clash of clan My balance in Apple ID is sufficient to buy that item. Please kindly help me on this issue.Your help would be appreciated.

    I can not buy in-app purchase in application name clash of clan My balance in Apple ID is sufficient to buy that item. Please kindly help me on this issue.Your help would be appreciated.

    What happens when you tru buy items in it ?
    If you are getting a message to contact iTunes support then you can do so via this page and ask them why the message is appearing (we won't know why) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
    If it's a different problem ... ?

  • HT204088 How can i cancel an itune purchase?

    How can i cancel an itune purchase made by mistake?

    Welcome to the Apple Community.
    Apple's policy on sales of digital content is that all sales are final. If however you wish to appeal to Apple, select the content which is causing a problem and use the 'Report a problem' button in Your Purchase History on your computer.
    Currently, if your purchase happens to be your most recent purchase you will not be redirected to the report form, in this case use the report a problem option from the invoice that was emailed to you.

  • How can I use in app purchase without credit card using account balance

    How can I use in app purchase without credit card using account balance

    Hi Kaijinfromtx,
    Thanks for visiting Apple Support Communities.
    When you make an In App Purchase, the iTunes Store should use any gift balance or account credit first. You may still be asked to verify the payment information on your account before completing the purchase.
    You can find more information about iTunes Store billing in these articles:
    iTunes Store: How iTunes Store purchases are billed
    http://support.apple.com/kb/HT5582
    iTunes Store: iTunes Gift balances
    http://support.apple.com/kb/ht5035
    Best,
    Jeremy

  • TS1424 Where and how can i cancel a app on my iphone? I keep getting billed for it monthly.

    Where and how can i cancel a app on my iphone? I keep getting billed for it monthly.

    There are instructions on this page for managing and stopping auto-renewing subscriptions : http://support.apple.com/kb/HT4098
    e.g. if doing it on your phone then go to the bottom of the Featured tab in the App Store app, tap on your id, tap 'view apple id' on the popup and sign in, and on your account's page there should be subscriptions section.

  • HT4009 How do I cancel in apps purchasing for yearly suscription which I did intend to?

    I recently downloaded TripIt. When I tried to figure out the things accidently click on a link and take me to purchase the service with no price displayed. I thought it was free. It actually did purchase one year of TripIt Pro Services for $48.95. How can I cancel this service. Is anyone done it before? I can't see any # to call hence try to use this community support service. This is my first time. Please share information if you have any.

    iTunes Store: About In-App Purchases - http://support.apple.com/kb/ht4009
    Apple's official policy is purchases are final.  You can contact customer service and ask about a refund but there is no standard procedure.
    iTunes Customer Service Contact - http://www.apple.com/support/itunes/contact.html
    You should perhaps disable features on your phone that simplify making purchases so as to make purchasing items a more focussed procedure.

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