Can't Cancel My Plan, i keep going in a loop :(

Ok, so i was using creative cloud for graphics, ect. using the student edition, and now that school is over and such, i dont need it.
Im trying to cancel my plan, but the adobe instructions are not up to date, and i just cant cancel my plan, i keep going in a loop!
Let me show you:
^ Thats what adobe thinks your supposted to be doing or something
This is what accually happens:
That is the home page. Notice the cedric clyburn at the top right
^ Instead of saying "My Account" It says Plans & Profile
Now, when i go to that page and click "Cancel Plan", it comes up with this
-different than what adobe says
When i go click contact customer support, i go click on "End plan", and get redirected here, at the start:
So basically its a loop
If someone can help me cancel my plan or something, it would really help :/
Thanks...
-cedric

Hi Gencedric,
Please, allow me to get in touch with you directly by email regarding your query.
Thank you.
Arnaud.

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