Can't Cancel Subscription and Am Currently Being C...

I am trying to find out how to cancel my Skype Premium subscription. There are no subscriptions under the "My Subscriptions" area on the homepage of my account. But I can't remove my credit card from my account due to a reoccuring payment to a subscription. This is beyond infuriating and would just like to have my subscription canceled. It's nearly impossible to find and contact customer support directly even when following thier FAQs.

Hi,
I have been using Skype from a long time from india. Whenever I am in USA i use Skype Paid International calling to call back my Home country India. Most recently I was in USA and got a subscription of 800 minutes one month calling at around 9$. Skype India mobile and Landline calling have been declared as to be discontinued from 10 Nov. I received a bill today(8 Nov 2014) with re charge of the 800 minutes subscription india calling. I am surprised to see that why I was billed even if India calling is no more being allowed from Skype. As well as my subscription is showing 11 minutes left. I think this is some mistake on Skype end. I have summarized my problems below.
1. I have been charged/billed with a subscription which is no longer valid in India.
2. Although I have billed with such amount My subscription minutes are only 11.
3. I am trying to disconnect my subscription but from last 5 hours I am getting the following message and I am not able to end my subscription.
"Oops, something went wrong...
We're having technical problems. We're sorry for the inconvenience. Please try again after a few minutes.
Thank you.
If your issue is persistent then please kindly contact our Customer Support with reference ID: REQUEST-4272d175/2014110809"
4. There is no process to contact any one responsible for this from Skype. I really spend my hour to finally get to this point where I can share my problem with some one.
I would request Skype to reimburse my money and cancel my subscription. I would also like to have a written explanation on why this happened.
Please HELP!

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xxxxx131 wrote:
I was apply for subscription for india $8.99 on 10 april. This subscription still not start, so can i cancel subscription and can get money back?
Hello
Your account shows that you have an India 800 mins 1 month recurring Subscription which started on March 15th 2015 and you renewed it on April 10th 2015. Because you have used your full 800 minutes allocation in your current billing cycle your next allocation will be applied to your account at midnight UTC/GMT on April 15th. To cancel go your Account Page. Cancellations are effective on the last day of your current billing cycle. Subscriptions aren't refundable.
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I recommend that you always run the latest Skype version: Windows & Mac
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Haven't seen similar reports, so could you try to use a different browser and maybe as Foyan said clear browser cache, if problem persists please contact customer service and they can look into this problem: https://support.skype.com/en/faq/FA1170/How-can-I-contact-Skype-Customer-Service
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Hugob1980 wrote: there is NO way to actually send them an e-mail about it.
Hello
This link should take you to Live Chat.
please contact Skype customer service
TIME ZONE - US EASTERN. LOCATION - PHILADELPHIA, PA, USA.
I recommend that you always run the latest Skype version: Windows & Mac
If my advice helped to fix your issue please mark it as a solution to help others.
Please note that I generally don't respond to unsolicited Private Messages. Thank you.

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stallion136 wrote:
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Andre
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Can't Cancel Subscription and Am Currently Being C...

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