Can't change master slide in Keynote

Phong, of Apple Support was able to finally help. Kudos Phong!
Test:
1. Open a new presentation
2. Edit / View / Edit Master Slide
3. If the edits are not saved, then there is an issue.
In addition, the presentation froze and I could not make any changes, preview, nor play the presentation.
Solution:
1. Move the Keynote App to trash
2. Reboot
3. Open App Store (log in if needed)
4. Go to Purchases
5. Keynote should show purchased, not "Installed"
6. Click the "Installed" radio button
7. Reinstall the Keynote App
This corrected all my Keynote problems.

The Master Password is only used for encrypting the names and passwords that are stored in the Password Manager and not to prevent access to other settings.
*https://support.mozilla.org/kb/password-manager-remember-delete-change-passwords
I'm not sure what setting you are referring about in respect of auto-logout or auto lock.
Can you attach a screenshot?
*http://en.wikipedia.org/wiki/Screenshot
*https://support.mozilla.org/kb/how-do-i-create-screenshot-my-problem
Use a compressed image type like PNG or JPG to save the screenshot.
Details like websites remembering you (log you in automatically) are stored in a cookie.
*Tools > Options > Privacy > "Use custom settings for history" > Cookies: Exceptions

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- tbob
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Hi Bobinog1972,
Thanks for posting, please use the 'contact the mods' link in my forum profile under the 'about me' section to send in your details we'll be happy to help. You can find the link by clicking on my username.
Thanks
Neil
BTCare Community Mod
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Can't change master slide in Keynote

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