Can't change primary e-mail address, no access to ...

Alright here's the issue I signed up for my microsoft account through my brothers account and got Skype on my 360. Now I upgraded to my xboxone and I relize that my brother's e-mail is still located as the Primary. I had already changed my microsoft account to an e-mail address that I use. However, I can't seem to change my Primary E-mail address to my actual e-mail because I don't recall the password that I had created with that account. Is there any way to remove that old account? I tried looking for customer service however it either redirects to the community, the help page, or the form fill out page (that doesn't seem to exist). Any help would be awesome especailly since all I want to do is to change my secondary e-mail to my primary.

Hi, Matt_Randall, and welcome to the Community!
I confess, I am confused.  If you use Skype now, the password you use to sign on to your outlook.com account should be the same password you would use to sign on to the software or app and also the Skype website, where your Skype account details are accessed.  Perhaps this FAQ article will explain the process a little better:  
https://support.skype.com/en/faq/FA96/how-do-i-cha​nge-my-email-address-or-add-another-email-address-​...
I could very well be wrong ... will continue to dig into this and revert.
If all else fails, here is a link to the instruction on how to contact Skype Customer Service via their secure portal: Contact Customer Service
As you know you intend to contact Customer Service, skip past Step 2 of the instruction where several articles from the FAQ library will appear for you to review, and proceed to Step 3, Continue Support Request (the "button" appears at the lower right corner of the website page). You may also skip past in Step 4 where you will be referred back here to the Community; no need to do this as the Community is where you started.
Elaine
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Trustworthy information: Brian Krebs: 3 Basic Rules for Online Safety and Consumer Reports: Guide to Internet Security Online Safety Tip: Change your passwords often!

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