Can't change the shipping address

Hi, I purchased a laptop from Bestbuy on Thanksgiving, However, for some reasons I typed in the wrong shipping address (it was the old address where I lived before). I didn't notice that mistake until later that day, then I tried to call Bestbuy and they said the laptop had been shipped and they couldn't make any change. Then I contacted UPS trying to change the delivery option but they said Bestbuy had restricted it. So right now I am really anxious about the fate of my laptop, I don't want it to tall in the wrong hands. What should I do now to get my laptop? What if the current resident at that address sign and take it?
I would really appreciate any help provided.

Hello Trivo89,
I too recently had an order that was shipped to the wrong address and the fact that I could not intervene in the shipping process at all was very aggravating indeed. I'm very sorry to read that we engendered such feelings in you!
I'm was very gratified to read that you were able to resolve the situation and that the recipient of your package was able to help bring a happy ending!
Please know that I'm very grateful for your feedback on our order and shipment process and that you wrote to us.
Regards,
John|Social Media Specialist | Best Buy® Corporate
 Private Message

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