Can't change the webmail Password

Hi everyone,
My client lost his PASSWORD of the webmail...
So, i used the ADMIN PANEL of the website to change the password.
I received the LINK in my mailbox, follow the step but it doesn't work, when i want to put the NEW Password i have an error message :
ERROR: Password was not updated. You have up to 7 days to set a new password after requesting to change it.
It's very very important because my client can't see his emails...
Thanks in advance

Hi,
Please raise a ticket and we will assist with this issue.
Kind Regards,
Alex

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Can't change the webmail Password

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