Can't choose folder to export jpg from illustrator

i have installed adobe illustrator CS 5
i want to export the file into jpg file but i can't choose the folder to place the file.
i chose file>export>choose the format to jpg> and after that i can't click the folder which i want to place, and i cant hit the export button on the bottom
can anyone help me with this problem?
thanks

sorry, when you say the system info does it mean
im using ASUS A51LB-WX090D running windows 8 64bit (6.2 build 9200) intel core i7-4500U CPU 1.8ghz RAM 4gb
or is there more information that i should provide? pls help me know.
there is no specific folder where i cant choose to save. i can't even place the save destination on the desktop and there are no dialog box or anything. i just can't click anything after choose the export menu
pardon my bad english. i hope you understand and can help me

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