Can't click on anything in blackberry protect

One of my other phones got stolen I went to blackberry protect loged on tried to click on view location bt it dose not want to click on it.. Dosent even load ntn.. Tried clicking on one of the others still ntn its like dead.. Help please need to find my phone
Solved!
Go to Solution.

are we talking of the same screen ?
after logging in BlackBerry Protect, I have this screen below. What is the difference between my screen and yours ?
You should have a real device listed on the left.
And no mention of AppWorld at all.
The search box on top-right of this page is your true friend, and the public Knowledge Base too:

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