Can't close mail, not even force quit....

I tried sending a mass email through the Mail application. It came back cannot send the message using the server smtp.aol.com then my email address. There's a drop down of the hundreds of emails I sent in BCC and I can't reach the bottom of the drop down. Nor can I close out the email. Even if I do a force quit of mail, and then come back to mail, this email returns. Any thoughts? Anyone ever have this issue?

If you got a message that says you can't send it through the AOL server, then it never got sent; it was either bounced back to you, or the server refused it after getting the To: and BCC information.
If the email is in your Inbox, you can open ~/Library/Mail/Your AOL Account Name/INBOX.mbox/Messages and delete the most recent message, then restart Mail and the problem should be resolved. If it was never sent anyway, it would be in that same path, except in the Drafts.mbox/Messages and you can still delete the most recent one from there.
To avoid this problem, don't send hundreds of emails at once unless you know your email provider actually allows this. Send the support people an email and ask them, or call them if you have a phone number.
Mulder

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I can't turn off my macbook pro not even force quit.it keeps restarting soon after i let go of button

I can't turn off my macbook pro,not even when I try to force quit.Mid 2009 17 inch all the software up to date.Problem started 3 days ago and mac is slow to load when restarted.Please help

Hi there nina777s,
You may want to try resetting the PRAM and SMC on your Mac as an initial troubleshooting step. Take a look at the articles below for more information.
About NVRAM and PRAM
http://support.apple.com/kb/ht1379
Intel-based Macs: Resetting the System Management Controller (SMC)
http://support.apple.com/kb/ht3964
-Griff W,

IPhoto 11 has stopped responding. I was making a slideshow when it froze, I had to force quit to close it down but now when I try to open it starts to try to open but cannot and I can only close it down through force quit.

IPhoto 11 has stopped responding. I had been working on a large slideshow for a week now and all was great when the slideshow froze when I tried to add another image. To shut it down I had to force quit. When I have tried to re-open IPhoto starts to launch but the rainbow icon just keeps going round and I have to force quit to get out of the programm. I cannot access any of the files in IPhoto and it wil not open. Any suggestions??? I would really want to save my images in IPhoto if at all possible as I do not have them stored anywher elese. Any help would be very apprreciated.

Remember: you always need a back up for any important data on your computer. Always.
Try trash the com.apple.iPhoto.plist file from the HD/Users/ Your Name / library / preferences folder. (Remember you'll need to reset your User options afterwards. These include minor settings like the window colour and so on. Note: If you've moved your library you'll need to point iPhoto at it again.)
What's the plist file?
For new users: Every application on your Mac has an accompanying plist file. It records certain User choices. For instance, in your favourite Word Processor it remembers your choice of Default Font, on your Web Browser is remembers things like your choice of Home Page. It even recalls what windows you had open last if your app allows you to pick up from where you left off last. The iPhoto plist file remembers things like the location of the Library, your choice of background colour, whether you are running a Referenced or Managed Library, what preferences you have for autosplitting events and so on. Trashing the plist file forces the app to generate a new one on the next launch, and this restores things to the Factory Defaults. Hence, if you've changed any of these things you'll need to reset them. If you haven't, then no bother. Trashing the plist file is Mac troubleshooting 101.
If that fails
Option 1
Back Up and try rebuild the library: hold down the command and option (or alt) keys while launching iPhoto. Use the resulting dialogue to rebuild. Choose to Rebuild iPhoto Library Database from automatic backup.
If that fails:
Option 2
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Regards
TD

Verizon VZAccess Manager (for broadband modem) will not even Force Quit

When I wake my MacBook Pro and launch VZAccess Manager it often hangsand Force Quit will not work (I didn't know that was possible). The only way to shut down is to press and hold the power button.
With each successive release of 10.5 my USB 727 modem driven by the VZAccess software is getting more finicky. I'm now making sure to disconnect and quit VZAccess before the MacBook Pro Intel goes to sleep. Since 10.5.6 this happens multiple times per day. I'm using the latest available VZAccess software.
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Does anyone know a way to undo the actions of VZAccess beyond what VZAccess Uninstall does? Does VZAccess overwrite the Verizon 1xEVDO Modem Script supplied by Apple, and fail restore it when using Uninstall?
BTW, I've not been able to send the error report to Apple, because I'm in a rural location and don't have another way to connect to the Internet to report.

Contact Verizon. The problem is likely with their software not staying compatible. If they cannot provide a newer version of their software that is compatible then all you can do is downgrade to a previous version of Leopard with which their software worked. You can do that as follows:
How to Perform an Archive and Install
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Repairing the Hard Drive and Permissions
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Mail is shonked up.. Can't even force quit/gone blank

I think it was after I attempted to do a software update the other day and I was in a rush and I had to turn the beast off mid update... oops...
Now when Mail opens, it's just all blank... everything is blank..it still says.. delete..new etc.... I can create new mail by apple clicking on the mail icon in my dock, but the mail doesn't actually work and I can't even force quit.
Anyone help? most appreciated if you could.

Okay, you're gonna need to force a restart, which means holding the power button (on the actual CPU, not the display if it's not an iMac or iBook) for about 5 seconds. If this doesn't work, pull the plug straight out the back, or if it's a laptop, take the battery out. Try mail again. If the same thing happens, take it to a Genius (an apple store genius, not einstein).

After a few minutes on safari it freezes everything i can't even force quit i have to shut off by holding the power button down please help me with this. thanks

everything freezes i can't even force quit i have to shut off by holding the power button down please help me with this. thanks

Please read this whole message before doing anything.
This procedure is a diagnostic test. It’s unlikely to solve your problem. Don’t be disappointed when you find that nothing has changed after you complete it.
The purpose of the test is to determine whether the problem is caused by third-party software that loads automatically at startup or login, by a peripheral device, by a font conflict, or by corruption of the file system or of certain system caches.
Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards, if applicable. Start up in safe mode and log in to the account with the problem. You must hold down the shift key twice: once when you turn on the computer, and again when you log in.
Note: If FileVault is enabled, or if a firmware password is set, or if the startup volume is a Fusion Drive or a software RAID, you can’t do this. Ask for further instructions.
Safe mode is much slower to start up and run than normal, with limited graphics performance, and some things won’t work at all, including sound output and Wi-Fi on certain models. The next normal startup may also be somewhat slow.
The login screen appears even if you usually login automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
Test while in safe mode. Same problem?
After testing, restart as usual (not in safe mode) and verify that you still have the problem. Post the results of the test.

I did a factory reset on my late 2008 MacBook from a Snow Leopard disc. It installed fine, but as soon as I began to use the computer (safari) it froze. Couldn't even force quit. So I held down the power button to turn it off, and now it won't start up.

I did a factory reset on my late 2008 MacBook from a Snow Leopard disc. It installed fine, but as soon as I began to use the computer (safari) it froze. Couldn't even force quit. So I held down the power button to turn it off, and now it won't start up. It goes to the grey Apple screen and just sits there loud as can be. Help! Please keep in mind I've not done anything like this before and am going to need a little hand-holding. Thanks in advance.

Hi. Don't worry it's nothing serious. Insert the Instal Disc (Snow Leopard) and press the C button while turning on the computer. Once you see the desktop, go to Utility and choose Disk Utility. Select the Macintosh Partition on the left window pane and then click on Repair Disk and Repair Disk Permissions on the bottom right corner. Wait for both processes to finish. Click on the Apple icon (top left corner) and choose quit. Your computer should restart. See if it reboots normally. If not you can always reinstall the OS following the same steps. Good luck!

CAN'T CLOSE MAIL

I can't close Mail and I can't shut down my MacAir
el.jeffe

Aside from force quitting as suggested earlier, this solved it for me. (I have no idea why it works)
From the Apple menu bar, select "Mail" then "Preferences"
Select "Accounts"
You should see each of your email accounts that you use Mail for listed individually and will need to take the remaining steps for each one listed.
Select your email account in the left window, and notice the last item on the screen in the right window is the TLS Certificate
Click on the selector next to "TLS Certificate:"
Choose the "com.apple.idms.appleid.prd.xxxx" listing instead of "None"
Quit Mail
After doing the above, the next time I had Mail open and selected "Shut Down..." while it was opened, it shut down without the shutdown being cancelled by Mail. As this has worked now three days in a row, I'm calling it solved.
I hope if works for you as well

Hi my trackpad is frozen and I also could not get force quit to work, I closed the top down and now I cannot get past the login and the cursor will not move, does anyone have any ideas

Hi my trackpad is frozen and I also could not get force quit to work, I closed the top down and now I cannot get past the login and the cursor will not move, does anyone have any ideas

Try these two steps:
Intel-based Macs: Resetting the System Management Controller (SMC)
Resetting your Mac's PRAM and NVRAM

MAIL APP will NOT OPEN- NOT RESPONDING/FORCE QUIT

Macbook Pro 2011
Using Mavericks OS X 10.95
I don't really use the Mac Mail very often because have always had problems with it so I will tend to use Gmail, Yahoo or whatever service it is. I cannot even get mail to open at this point. It just says Application Not Responding and then I force quit. and it still wont open. The only annoying part is often on websites theres an email link to click and that opens the MAIL application to get that website.
Due to other problems, the Apple Geniuses recently wiped off my computer and made me install a backup so it should be 'fresh' and I wasn't having this happen before. But then again, installing t he backup has created numerous problems that didnt exist before. Ive tried rebooting already. There are no pending software updates. Everything is up to date except that it is not running Yosemite.

Do a backup.
Quit Mail.
Go to Finder and select your user/home folder. With that Finder window as the front window, either select Finder/View/Show View options or go command - J. When the View options opens, check ’Show Library Folder’. That should make your user library folder visible in your user/home folder. Go to Library/Containers/com.apple.mail. Move the folder com.apple.mail to your desktop. You must move the entire folder, not just the contents.
Restart, re-launch Mail and test. If the problem is solved, recreate any required Mail settings and import any emails you want to save from the folder on the desktop. You can then put the folder in the Trash. If the problem remains, return the folder to where you got it replacing the one that is there.
Information learned from Linc Davis. Thanks to leonie for some information contained in this.
Crashes/quits unexpectedly

Lion Mail can't send/receive and requiring Force Quit.

After Lion 10.7 , Mail Version 5.0 (1244.2/1244.3) can't send or receive (to smtp or pop servers) as usual with Snow Leopard. In addiction, Mail seems hanged and is not quitting graciously... requiring Force Quit.
Today I noted a lot of users reporting Mail problems after Lion, and Apple site says there was only a minor changes at Mail authentication methods. I tried everything they said... and everything communities said. Nothing works.
Is Apple really working on Mail reported problems ?

I get emails with my sbcglobal and ymail but i cannot send any email!! this is getting very annoying. It used to work just fine on snow leopard. I even tried using the same setup that I have on my iPhone, same smtp etc and nothing seems to work...

IPhoto stalls when I try to open a slideshow..can't even force quit

I began creating a slideshow in iphoto yesterday and during editing of a video clip within the slideshow, iphoto completely froze up & I let the color wheel spin for literally hours. I did a force quit and now every time I open iphoto and click on my slideshow title to open it, iphoto goes into stall mode...can't do anything...can't even use the menu to force-quit. Have to right click iphoto icon at bottom and force quit that way. What can I do to either delete the slideshow and start over, or open it to begin with?? I can't even seem to delete it. When I search for the slideshow by name, in finder, etc. it's non existent. I had just begun so I'm not bummed if I lost it or it wasn't saved to begin with, but it's just annoying to have iphoto stall on me over and over. Thanks for any ideas! I'm a new mac user so it's all greek to me!

What is the home page setting?
*https://support.mozilla.com/kb/How+to+set+the+home+page

Mail not working after trying to send videos. Spins trying to bring in new mail until I force quit.

Yesterday I inserted some videos in an email. Wouldn't send: too big. I removed one at a time. Same message. No choice to delete the email, so I clicked try later. Evidently it tried 33 times, because there were 33 copies of it in "recovered files." I deleted those, but Mail still won't work. I have to force quit to close Mail. Turned off computer. Back on, it keeps doing the same thing. The gear spins next to the inbox, and it won't stop. Brings in no new mail.
Mail works on my iPhone, so I think I it must be corrupted on this iMac (10.6.8). what can I do?
Thanks for any help!
Ginny

More info on this, still from me! The emails in the recovered messages folder that I deleted are STILL there! The same 33 copies of the email with videos pasted in. How can I get rid of them? I'm pretty sure that they are the problem...the program is still trying to send them or something!
Please, someone...help!
Ginny

Sends mail, does not receive mail, have to force quit everytime

just trying to figure out what to do, I have one account that sends and receives perfectly, the second account will send, but the wheel keeps spinning on the receive end of things. and I have to force quit everytime I open mail.

Hi kd&press, and a warm welcome to the forums!
Not certain, but this can fix myriad Mail problems...
Safe Boot from the HD, (holding Shift key down at bootup), run Disk Utility in Applications>Utilities, then highlight your drive, click on Repair Permissions, then move these folder & file to the Desktop.
Move this Folder to the Desktop...
/Users/YourUserName/Library/Caches/Mail/
Move this file to the Desktop...
/Users/YourUserName/Library/Mail/Envelope Index
Reboot.
PS. Safe boot may stay on the gray radian for a long time, let it go, it's trying to repair the Hard Drive.

Can't close mail, not even force quit....

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