Can't communicate with IOTech Strainbook ethernet device

Hello,
 I am trying to use LabView 8.0 to run a IOTech StrainBook module.  The StrainBook is connected to a laptop with a crossover cable.
I am using the LabView VI's that come with the StrainBook but I keep getting an error that the device cannot be opened.  One of the example VI's is called "Locate Device by Serial Number" but when I input the serial number for the device it says it can't open the device.  If I input a 0 for the serial number, it says it can't find a device with that serial number but it lists the serial number for my device as a device it did find.  Does anyone
have any experience with the IOTech StrainBook?  Thanks in advance.

Hi Dennis,
I can communicate with the multimeter and get an IDN so it's ok and I've looked at the code and the trigger is settled "immediate", the timeout is 10000ms. They are default values and it worked very well like this before.
To answer the Novatron question, I'm using a RS232 port.
I don't know why the error message told me there is a problem in the VISA Write vi in the control mode vi. I'm sure it's just a code problem.
I send to you the VI if you want to check everything is right...
Attachments:
Agilent 34401 Read Multiple Measurements.vi ‏28 KB

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