Can't complete a clean installation of WIN 7 PRO on an Acer Aspire 4738

Hello,
If any one could help me with this problem i would really appreciate it.
I have an Acer Aspire 4738-6888 (icore 5, 3GB RAM, 500GB HD), it was running win 7 ultimate 32 bits but started working erratically so i decided to perform a clean installation. HD was formatted entirely.
Then tried installing WIN 7 PRO 64 bits from a DVD, but the installation program does not load and shows a kernel error oxc0000098
It is funny that if i use a WIN 7 PRO 32 bits DVD, the installation programs loads and starts, everything seems to run normally (HD partitions can be created and formatted, Files are expanded and configuration begins) but just after the third restart
when the assistant shows the message " preparing to run windows for the first time " the blue screen appears showing a "Memory_Management" error. Tried one more time but using a WIN 7 ULTIMATE 32 bits DVD with same results.
Finally, I tried using the "repair option" from the DVD and get this message:
StartupRepairOffline
01: 6.1.7600.16385
02: 6.1.7600.16385
03: unknown
04: 21350397
05: ExternalMedia
06: 1
07: FailureDuringSetup
OS version: 6.1.7601.2.1.0.256.1
Regional config: 3082
Before hand thanks a lot for your help,
Rgds,
GCH.

Hi GustavoCh,
What issue did you meet so you want to reinstall?
Could you please use the Windows install image to install Windows in other computer or virtual machine? So we can make sure this issue is not caused by the image.
I think this issue is related to hardware, please contact the manufacturer for better help.
Best regards,
Fangzhou CHEN
Fangzhou CHEN
TechNet Community Support

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