Can't complete facetime connection between macbook pro and iPad

Last week I had to download the latest version of facetime from the mac app store because the beta version (0.9) had expired.  After I installed it on my 15" macbook pro (last model that had the removable battery) running the latest version of Snow Leopard 10.6.x, I tried to facetime with my iPad (3rd gen).  It would ring, but when I would try to accept the connection, it wouldn't make the connection.  I was using the same account/user id on both the iPad and the macbook pro.  I added my wife's email address to the mac and selected her address and then was able to connect and I thought my problems were solved.  At this time, both the macbook pro and iPad were on the same wifi network.
Fast forward a few days and I'm overseas and trying to facetime with my wife and so I attempt to connect and it rings and she accepts the incoming connection, but then it never connects and I get a message that it failed.  She tries to connect to me and the same thing happens - it rings, i touch the button to accept and it says connecting and then never connects.  I was able to connect with no issues when she was using her iPhone 4S when I am in London and she is at home on the same wifi network as the macbook pro is on.  I had her sign out of my apple account in facetime on the macbook pro and sign in with her apple account that is associated with a completely different email address.  We tried to connect and still had the same problem - rings, hit answer, connection fails.
I can also connect with my iPhone 4 to my iPad (both on the same wifi network, data roaming turned off on the phone so I know it is wifi only)
Since I can connect to my iPhone and my wife's iPhone, I'm pretty certain that the problem isn't with the wifi network on either end and it has something to do with facetime on the macbook pro.  When I was googling for answers, it seems like this issue isn't an uncommon occurence, but I haven't been able to find any solutions either.

No.
they run entirely different os on entirely different hardware.

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