Can't Complete the Sync with new Computer
I can't complete sync the iPhone with iTunes 64 bit or 32 bit. The new computer runs a 64 bit OS. The error message states that the iPhone cannot sync 'Unknown Error (-53). It keeps on coming up. Can someone help me to how to complete the sync.
Deselect Sync music followed by selecting Apply.
If you now don't have anything selected under the Music tab, the Podcasts tab, the Movies tab, the TV Shows tab, or the Photos tab for your iPhone sync preferences and you don't have manually manage music and videos selected under the Summary tab for your iPhone sync preferences, this should mean no iTunes content is available on your iPhone now - no music, no podcasts, no movies, no TV shows and no selected photos transferred from your computer.
If so, try selecting Sync Photos only under the Photos tab for your iPhone sync preferences, select the folder of photos you want transferred to your iPhone followed by a sync. Is the sync for transferring photos from your computer successful? If yes, follow this by selecting Sync Movies under the Movies tab for your iPhone sync preferences, select a movie to be transferred to your iPhone followed by a sync. If this was successful along with transferring selected photos from your computer to your iPhone, the problem doesn't lie with photos or movies.
Follow me now?
Have you manually messed around with any files in your iTunes named folder on your computer where your iTunes library is stored?
Similar Messages
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Our old computer crashed which had all the kids ipod touch library on it. Now when I try to connect them to new computer it says I need to erase all data, apps, etc. to sync with new computer. It is saying that it can only be connected to one library at a time. Is their anyway around this without having ot erase all their stuff?
- Transfer iTunes purchases to the new computer by:
iTunes Store: Transferring purchases from your iOS device or iPod to a computer
- Transfer other music by using a third-party program like on of those discussed here:
newer copy
- Connect the iPod to the computer and make a backup by right clicking on the iPod under Devices in iTunes and select Back Up
- Restore the iPod from that backup.
Note that the iPod backup that iTunes makes does not included synced media like apps and music. -
Error message says only one library per device. My previous computer crashed and now I want to sync with new computer. How do I overcome the error message?
Syncing to a "New" Computer or replacing a "crashed" Hard Drive: Apple Support Communities
-
What if sync with new computer does not work?
logical connection to old with WindowsXP, 32 bit version of iTunes.
New is Windows7 with 64bit versionSyncing to a new iTunes library or computer will erase your iPod. Only if you back up your iPod manually before syncing, you can restore your device from that backup again. A manual backup does not include the sync process.
Do this:
Disable autosync in iTunes, connect your iPod to your new computer and right click on it in the device list and choose backup. iTunes will backup your iPod without syncing.
Transfer your purchases the same way, choosing "transfer purchases" this time.
When you connect your phone for the first time, all media content will be erased. But you can restore your settings and app data from your manual backup afterwards.
Don't forget to set up at least one contact and event on your new computer to be able to merge calendars and contacts when you sync the iPod for the first time.
Music is one way only, from the computer to your device, unless you bought the songs in iTunes and transferred your purchases.
There is 3rd party software out there, but not supported by Apple, see this thread: http://discussions.apple.com/thread.jspa?threadID=2013615&tstart=0
About backups and what's saved: http://support.apple.com/kb/HT4946
How to back up and restore:http://support.apple.com/kb/HT1414
How to download apps for free again:http://support.apple.com/kb/HT2519
Saving other data is also described here. How to back up your data and set up as a new device
If your iPod can't be recognized by Windows, try these tips: iOS: Device not recognized in iTunes for Windows -
My iPhone 5 won't complete the sync with my PC...
my iPhone 5 won't complete the sync with my PC, says "waiting for items to copy (step 6 of 6)". have left the PC and phone connected for up to 15 hours one time, and the status never changes.
I figure it out. Somehow, in my Advanced settings, password was somehow "de-selected" as my Authentication setting in Incoming Selections. I re-selected it, and now everything is back to normal...
-
HT1414 i can't complete the iphone with ios 6 my car is not valid and what should i do ?
i can't complete the iphone with ios 6 my car is not valid and what should i do ?
Try rephrasing your question.
What does your card have to do with it and how do you complete a phone with ios 6?
What exactly are you doing, and what is the exact message you're getting? -
Trying to sync with new computer
my 80gb 3rd gen classic wont sync to new computer and old computer it was has crashed so I reinstalled itunes on new computer with windows 7. My old computer had xp. Itunes can see ipod but doesnt read any of the music. I would like to wipe out and just start over. HELP
Hi and Welcome to the Forums!
Please ensure that your desktop PIM (e.g., Outlook) version is compatible with the version of DTM that you are using:
KB12268 Applications supported by BlackBerry Desktop Manager for synchronization
Please further ensure that you have completed all of the steps for configuring for synchronization:
KB17022 How to configure synchronization settings for BlackBerry Desktop Manager
Lastly, if all is configured correctly, activating advanced logging may provide something useful to you:
KB01451 How to turn on advanced synchronization logging if a wired synchronization fails
Good luck and let us know!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
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PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code -
Hello all,
I've seen similar posts earlier in Apple discussions, but I haven't come across a definitive answer yet…So, let me ask again:
Up until 6-7 hours ago, iTunes 12.0.1 was working perfectly well including syncing with my iPhone (I use an oldie but a goodie and it suits my purposes, iOS 6.1.6, 3GS). Specifically iTunes now "hangs" and will not complete the syncing process with my iPhone. It get to "2 of 6" in the backing up process, and then the spinning beach ball appears. I keep my iTunes library on a separate external HD (USB).
Even if I only want to launch iTunes 12 to use it (and NOT sync), the application freezes.
In similar posted questions, "Linc Davis" has asked that the user run a diagnostic using the Terminal utility. I have done this, and I paste the results below.
Any help with this is appreciated!
System Version: OS X 10.8.5 (12F45)
Kernel Version: Darwin 12.5.0
Boot Mode: Normal
Model: MacBookPro6,2
USB
USB Optical Mouse (KYE Systems Corp.)
System diagnostics
2014-11-06 iTunes hang
2014-11-06 iTunes hang
2014-11-06 iTunes hang
2014-11-06 iTunes hang
2014-11-06 iTunes hang
2014-11-06 iTunes hang
2014-11-06 iTunes hang
2014-11-06 iTunes hang
2014-11-06 iTunes hang
2014-11-06 iTunes spin
User diagnostics
2014-10-26 DiskAid crash
2014-11-03 CalendarAgent crash
Kernel messages
Nov 4 00:58:33 wl0: Roamed or switched channel, reason #2, bssid 4a:xx:xx:xx:xx:70 (note: I blocked these numbers out)
Nov 4 09:11:52 SIOCPROTODETACH_IN6: utun0 error=6
Nov 4 09:26:03 wl0: Roamed or switched channel, reason #8, bssid 4a:xx:xx:xx:xx:70
--- last message repeated 5 times ---
Nov 5 00:53:48 IOAudioStream[0xffffff8020a0b200]::clipIfNecessary() - Error: attempting to clip to a position more than one buffer ahead of last clip position (1,464)->(2,668).
Nov 5 00:58:25 IOAudioStream[0xffffff8020a0b200]::clipIfNecessary() - Error: attempting to clip to a position more than one buffer ahead of last clip position (1,444)->(2,644).
Nov 5 02:48:38 IOAudioStream[0xffffff8020a0b200]::clipIfNecessary() - Error: attempting to clip to a position more than one buffer ahead of last clip position (1,440)->(2,640).
Nov 5 02:48:38 wl0: Roamed or switched channel, reason #8, bssid 4a:xx:xx:xx:xx:70
--- last message repeated 1 time ---
Nov 5 02:51:16 IOAudioStream[0xffffff8020a0b200]::clipIfNecessary() - Error: attempting to clip to a position more than one buffer ahead of last clip position (1,420)->(2,620).
Nov 5 08:10:45 SIOCPROTODETACH_IN6: utun0 error=6
Nov 5 08:26:07 wl0: Roamed or switched channel, reason #8, bssid 4a:xx:xx:xx:xx:70
Nov 5 10:09:50 smb_ntstatus_error_to_errno: Couldn't map ntstatus (0xc0020050) to errno returning EIO
Nov 5 12:43:34 SIOCPROTODETACH_IN6: utun1 error=6
Nov 5 12:46:11 wl0: Roamed or switched channel, reason #8, bssid 4a:xx:xx:xx:xx:70
Nov 5 16:55:00 SIOCPROTODETACH_IN6: utun1 error=6
Nov 5 21:51:41 IOAudioStream[0xffffff8010256400]::clipIfNecessary() - Error: attempting to clip to a position more than one buffer ahead of last clip position (1,418)->(2,618).
Nov 5 21:52:04 IOAudioStream[0xffffff8010256400]::clipIfNecessary() - Error: attempting to clip to a position more than one buffer ahead of last clip position (1,658)->(2,858).
Nov 5 21:53:44 IOAudioStream[0xffffff801567f000]::clipIfNecessary() - Error: attempting to clip to a position more than one buffer ahead of last clip position (1,478)->(2,678).
Nov 5 21:54:28 IOAudioStream[0xffffff801567f000]::clipIfNecessary() - Error: attempting to clip to a position more than one buffer ahead of last clip position (1,458)->(2,658).
Nov 5 22:00:05 SIOCPROTODETACH_IN6: utun1 error=6
Nov 5 22:08:48 IOAudioStream[0xffffff80180a4200]::clipIfNecessary() - Error: attempting to clip to a position more than one buffer ahead of last clip position (1,40c)->(2,60c).
Nov 5 22:31:57 SIOCPROTODETACH_IN6: utun1 error=6
Nov 5 23:01:19 wl0: Roamed or switched channel, reason #8, bssid 4a:xx:xx:xx:xx:70
Nov 6 00:01:42 SIOCPROTODETACH_IN6: utun0 error=6
Loaded extrinsic kernel extensions
com.freecom.driver.BoulderScsi (1.0.0d1)
Extrinsic daemons
com.bitdefender.CoreIssues
com.bitdefender.Daemon
com.bitdefender.UpdDaemon
com.wdc.WDSmartWareServer
com.wdc.WDDMservice
com.trusteer.rooks.rooksd
com.sonycorporation.BloggieInstallerAgent
com.oracle.java.JavaUpdateHelper
com.microsoft.office.licensing.helper
com.cisco.anyconnect.vpnagentd
com.bitdefender.upgrade
com.bitdefender.AuthHelperTool
com.adobe.fpsaud
Extrinsic agents
com.trusteer.rapport.rapportd
com.sony.BloggieSoftware.AutoRun
com.cisco.anyconnect.gui
com.bitdefender.antivirusformac
com.Livestation
com.google.keystone.user.agent
com.divx.agent.postinstall
com.adobe.ARM.UUID
launchd items
/Library/LaunchAgents/com.bitdefender.antivirusformac.plist
(com.bitdefender.antivirusformac)
/Library/LaunchAgents/com.cisco.anyconnect.gui.plist
(com.cisco.anyconnect.gui)
/Library/LaunchAgents/com.sony.BloggieSoftware.AutoRun.plist
(com.sony.BloggieSoftware.AutoRun)
/Library/LaunchAgents/com.trusteer.rapport.rapportd.plist
(com.trusteer.rapport.rapportd)
/Library/LaunchDaemons/com.adobe.fpsaud.plist
(com.adobe.fpsaud)
/Library/LaunchDaemons/com.bitdefender.AuthHelperTool.plist
(com.bitdefender.AuthHelperTool)
/Library/LaunchDaemons/com.bitdefender.upgrade.plist
(com.bitdefender.upgrade)
/Library/LaunchDaemons/com.cisco.anyconnect.vpnagentd.plist
(com.cisco.anyconnect.vpnagentd)
/Library/LaunchDaemons/com.microsoft.office.licensing.helper.plist
(com.microsoft.office.licensing.helper)
/Library/LaunchDaemons/com.oracle.java.JavaUpdateHelper.plist
(com.oracle.java.JavaUpdateHelper)
/Library/LaunchDaemons/com.sonycorporation.BloggieInstallerAgent.plist
(com.sonycorporation.BloggieInstallerAgent)
/Library/LaunchDaemons/com.trusteer.rooks.rooksd.plist
(com.trusteer.rooks.rooksd)
/Library/LaunchDaemons/com.wdc.WDDMservice.plist
(com.wdc.WDDMservice)
/Library/LaunchDaemons/com.wdc.WDSmartWareServer.plist
(com.wdc.WDSmartWareServer)
Library/LaunchAgents/com.adobe.ARM.UUID.plist
(com.adobe.ARM.UUID)
Library/LaunchAgents/com.apple.AddressBook.ScheduledSync.PHXCardDAVSource.UUID. plist
(com.apple.AddressBook.ScheduledSync.PHXCardDAVSource.UUID)
Library/LaunchAgents/com.apple.AddressBook.ScheduledSync.PHXCardDAVSource.UUID. plist
(com.apple.AddressBook.ScheduledSync.PHXCardDAVSource.UUID)
Library/LaunchAgents/com.divx.agent.postinstall.plist
(com.divx.agent.postinstall)
Library/LaunchAgents/com.google.keystone.agent.plist
(com.google.keystone.user.agent)
Library/LaunchAgents/com.Livestation.plist
(com.Livestation)
Extrinsic loadable bundles
/System/Library/Extensions/acsock.kext
(com.cisco.kext.acsock)
/System/Library/Extensions/BoulderScsi.kext
(com.freecom.driver.BoulderScsi)
/System/Library/Extensions/WD1394HPDriver.kext
(com.wdc.driver.1394HP)
/System/Library/Extensions/WDUSBHPDriver.kext
(com.wdc.driver.USBHP)
/Library/Audio/Plug-Ins/Components/Flip4Mac WMA Import.component
(net.telestream.wmv.import)
/Library/Internet Plug-Ins/AdobePDFViewer.plugin
(com.adobe.acrobat.pdfviewer)
/Library/Internet Plug-Ins/AdobePDFViewerNPAPI.plugin
(com.adobe.acrobat.pdfviewerNPAPI)
/Library/Internet Plug-Ins/DivXBrowserPlugin.plugin
(com.divx.DivXBrowserPlugin)
/Library/Internet Plug-Ins/Flash Player.plugin
(com.macromedia.Flash Player.plugin)
/Library/Internet Plug-Ins/Flip4Mac WMV Plugin.plugin
(net.telestream.wmv.plugin)
/Library/Internet Plug-Ins/iPhotoPhotocast.plugin
(com.apple.plugin.iPhotoPhotocast)
/Library/Internet Plug-Ins/JavaAppletPlugin.plugin
(com.apple.java.JavaAppletPlugin)
/Library/Internet Plug-Ins/SharePointBrowserPlugin.plugin
(com.microsoft.sharepoint.browserplugin)
/Library/Internet Plug-Ins/SharePointWebKitPlugin.webplugin
(com.microsoft.sharepoint.webkitplugin)
/Library/Internet Plug-Ins/Silverlight.plugin
(com.microsoft.SilverlightPlugin)
/Library/Internet Plug-Ins/SonyOnlineMediaEngine.bundle
(com.sony.sonyonlinemediaengine)
/Library/Internet Plug-Ins/TVUPlugin.webplugin
(com.tvunetworks.TVUPlugin)
/Library/PreferencePanes/Flash Player.prefPane
(com.adobe.flashplayerpreferences)
/Library/PreferencePanes/Flip4Mac WMV.prefPane
(net.telestream.wmv.prefpane)
/Library/PreferencePanes/RapportPreferences.prefPane
(com.trusteer.RapportPreferences)
/Library/QuickTime/Flip4Mac WMV Advanced.component
(net.telestream.wmv.advanced)
/Library/QuickTime/Flip4Mac WMV Export.component
(net.telestream.wmv.export)
/Library/QuickTime/Flip4Mac WMV Import.component
(net.telestream.wmv.import)
/Library/Spotlight/GBSpotlightImporter.mdimporter
(com.apple.garageband.spotlightimporter)
Library/Address Book Plug-Ins/SkypeABDialer.bundle
(com.skype.skypeabdialer)
Library/Address Book Plug-Ins/SkypeABSMS.bundle
(com.skype.skypeabsms)
Extrinsic shared libraries
/usr/lib/libgutenprint.2.dylib
/usr/lib/sqlite/libtclsqlite3.0.dylib
Global login items
/Library/Application Support/WDSmartWare/WDQuickView.app
User login items
Dropbox.app
GREEN BUTTON.app
SpeechSynthesisServer.app
Safari extensions
Ghostery
Facebook Disconnect
Twitter Disconnect
DivXHTML5
TrafficLight
Restricted user files: 21
Font problems: 40
Bad plists
Library/Preferences/com.apple.iphotomosaic.plist
Desktop file count: 25
Elapsed time (s): 75Dear Linc,
Thanks, once again, for repeating yourself by sending me the message above (a message you have sent to MANY users with this problem)!
However, you give me this great opportunity to say two things: 1) YAHOO! I fixed the problem, and 2) I want to share how I did so because I hope it helps others.
With the help of reading info at this website http://osxdaily.com/2011/09/22/fix-the-itunes-library-itl-cannot-be-read-version -error-when-downgrading-itunes/, I followed this procedure:
1) I deleted the iTunes 12.0.1 app from my computer
2) In addition, in reading related details at the website above (i.e., by clicking on links on the page AND scrolling to the very bottom to view links to related articles), in my iTunes library folder, I changed MY CURRENT "iTunes Library.itl" to "iTunes Library.old", as the website advises. The current .itl file was the one being used by the iTunes app I had just deleted from my computer.
3) I went to the "Previous iTunes Libraries" folder and dragged a copy of the second-most recent .itl file to my desktop (for me, this file was "iTunes Library 2014-07-23.itl").
4) I re-named it to "iTunes Library.itl"
5) I then dragged a copy of the file in step #4 to my iTunes folder (the folder in which you now also have the "iTunes Library.old" file).
6) I closed all remaining apps on my computer that were opened and I restarted it.
7) Now, you don't have any iTunes app on your computer, so I downloaded a .dmg of iTunes 12.0.1.26 and installed the app (for example, you can download from here: http://www.macupdate.com/app/mac/5661/apple-itunes.
8) Once installed, I opened iTunes and immediately I got the dialogue box, "updating iTunes library" -- THIS TOOK FOREVER AS I HAVE CLOSE TO 1,000 SONGS + OTHER ITEMS IN MY LIBRARY!
9) I patiently waited until the library update completed, but it DID COMPLETE.
10) Viola! iTunes 12 is not "hanging" (or freezing) any longer. I can navigate around the application.
CAVEATS:
1) Before I first deleted "the corrupted" iTunes 12, I was able to open the Preferences panel, go to "Devices", and check the box that stops the app from syncing with my iPhone. This setting seemed to carry over; thus, I have not tried to sync yet…WISH ME LUCK!
2) After going through steps 1-10 above, I didn't immediately have Internet Radio available in the application (i.e., I didn't see it), but it is now showing up and it works! I just had to wait for a few minutes...
3) I also use iTunes Match, but I haven't turned it on yet in the newly installed app. On the iTunes Match page, it says, "Add this computer" or "No thanks". So, the app is behaving as if I'm just beginning to use iTunes Match for the first time. Later, I will click on "Add this computer", and I hope it goes smoothly!
4) This isn't a caveat, but I think I should say: my iTunes library is on an external USB HD (I have to say THANK GOD for that). Obviously, this has implications for doing steps 2 to 5 above. The newly installed iTunes 12 app had no trouble in finding where my library is (I had it set up this way back when I was using iTunes 10).
5) One last piece of advice: Make sure that when you plug your iPhone into any other computer only to re-charge but the iTunes app on that computer wants to sync with your phone, you DON'T let it sync. First, you should go to Preferences in the iTunes app and click on "Devices". Then check the box that says, "Prevent iPods, iPhones,…….from syncing automatically." After that, you would be able to plug in your iPhone to another computer to re-charge it.
FINALLY: I THANK EVERYONE WHO WAS WILLING TO SUGGEST SOLUTIONS TO ME REGARDING THIS PROBLEM! I see that MANY users are having this difficulty, so I thought it would be fair for me to share how I resolved the issue -- my iTunes is running fine now... -
IPhone 4 won't sync with new computer
When I connect my iPhone 4 to my computer, music, movies, and apps don't sync to the phone from the computer. I just switched computers and this was the first sync with the new computer. I've tried syncing with this computer multiple times, but the only things still on the phone are contacts, apps from before the switch, and music I've bought within the past few days on the device. I was using a Mac OS X Snow Leopard (pretty sure) and the new computer is a Mac OS X Lion.
Just checked my iTunes, don't seem to be having this problem. Here is what I can recommend:
Restart iTunes, it may help
Restart Computer if 1 fails.
If you're on Mac, update to latest iTunes (released today)
Restart iPhone and then iTunes and then plug it in -
HT4059 Backing up iBooks to sync with new computer
I just purchased a new MacBook pro and need to sync my iPad to it. I have several books with notes and underlining I don't want to lose, not to mention, the organization of the books and PDF files.
I setup itunes on the new computer by copying over the files and bringing in the library file. That all worked great. When I hookup my iPad, however, it knows it has never synced with this computer so it wants to wipe it out and start over. I'm guessing that means I'll lose all the iBooks stuff, plus the other notes and things I've saved in other apps.
Can you help me get around this? Thanks!!Follow the steps given here...
Syncing to a "New" Computer or replacing a "crashed" Hard Drive -
I forgot my password and ipod will not sync with new computer
I forgot my password and ipod will not sync with new computer
You'll need to connect the iPod Touch to your iTunes library in recovery mode and restore it factory settings. There is no other way.
Here are instructions for getting your iPod touch into recovery mode.
http://support.apple.com/kb/ht1808
B-rock -
I can not complete the sync of my iphone with itunes on my computer
When I connect my iPhone to my computer (PC) with USB cable it opens the itunes store, finds my iPhone and begins the sync process. Then it starts transferring new purchases and updates to my apps and times out
Then I get the error message Attempting to copy to the disk "OS" failed. The device timed out.
I also get an error message with iTunes help diagnostics that says "Secure link to iTunes Store Failed"
Are these error messages because of my iPhone or iTunes or some obscure settings on my PC. This did not happen until I updated several apps, purchased a new book and purchased and downloaded the Sky Walk app on my phone.That problem is covered here:
iPod touch: Hardware troubleshooting -
How can I keep a playlist on phone when syncing with new computer?
When syncing my IPhone I am prompted with an ominous message that says "Are you sure you want to remove the existing music ... from this phone and sync with this ITunes library? Music .... will be removed and items will be synced from this ITunes library" The answer is no because I have a playlist I would like to keep on the phone, but add one which resides on the computer I am attempting to sync with. That is not an choice presented, the choices are Cancel or Remove and Sync. Apple should either give more options or at least a better explanation. I have synced this phone and computer combination before but have since created a new playlist in the computer (a Mac Mini).
So how can I keep a playlist on the phone and add one from the computer too? Is it possible to view the phone as a drive and move items around in that manner? I use ITunes on both Windows and Mac platforms but this issue has always been problem for me. I also have IPhone 3 (used as an IPod), IPhone 4S and Iphone 5.Unless you can get the iPod backup file (and restore the iPod from that file on your new computer) from the "dead" computer you will lose all the app data you can export via email.
- Yu can trabsfer iTnes purchases from the iPod by:
iTunes Store: Transferring purchases from your iPhone, iPad, or iPod to a computer
- You can transfer non-itunes purchased music to the new computer by using one of the third-party programs discussed in this previous discussion.
Best iPod to PC
- After you move the stuff to the new computer, either restore the iPod from the backup, or if no backup, restore to factory defaults,new iPod and sync. -
Can't get phone to sync with new computer
I moved my play list to my new computer using home sharing. Now I can't get my phone to sync with the new computer. won't even give me the option to hit sync with device.
If this is a Mac in iTunes Go to Store> Authorize this computer, and put in your Apple ID information
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The laptop my phone was synced to broke, so I had up get a new computer. I know that if I try to sync my iPhone 4 (running iOS 6) to the new iTunes on the new computer I'll lose my data. I have everything backed up to iCloud. Could I restore my iPhone after syncing with the new iTunes?
yes
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