Can't complete your request due to a program error

So I buy a brand new iMac retina 5K 32G Ram, 1T SSD, i7 4.0 - 2 weeks ago.
I spend a few days with software and passwords.
THEN
in the middle of a "timeline" animation Photoshop crashes.
Lots of layers and stuff.
I restart computer and the whole file won't do anything.
Can't save due to program error.
Can't select a layer or... literally anything.
File is useless.
2 days of work on a crunch for product release- all gone!
Spend an hour with an Adobe support person who is reading a manual and largely clueless.
we reinstall and run permissions test and verify disc and all the usual stuff.
They suggest I start the work over.
Work 2 more days on fresh file and WHAM!
Same thing.
Spent an hour with Apple support- we test machine and reinstall everything.
Still can't open the file and have lost 4 days of work.
Thots?
is adobe PS cc 2014 not compatible with Mavericks?
is the the beginning of the end? No help for power users that rely on this to make money?
Only some off shore phone bank with clueless workers?

And it JUSt did it again. This time I selected some text to change its color.
PROGRAM ERROR!!!!!
are u f-in kidding me!

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