Can't configure OfficeExtend

I just bought an Aironet 600 OfficeExtend AP and hooked it up to my WLC 5500 but I can't configure it.
I've got 10 AP running just fine but the Aironet 600 shows operational status as "UP" (normal is "REG") and "Admin status", "AP Mode" and "AP Sub Mode" are all grayed out.
I installed the newest firmware on the WLC (ver 7.2.110.0) and it has upgraded the Aironet 600 as well.
I've read to through the installation manuals and from everything I can see I should be able to configure the Aironet 600 as soon as it contact WLC,
So what am I missing?

The guide says:
"""snip"""
•The access point is not broadcasting the enterprise WLAN.
Resolution: Ask the teleworker to check the cables, power supply, and LED status. If you still cannot identify the problem, ask the teleworker to try the following:
–Connect to the home router directly and see if the PC is able to connect to an Internet website such as http://www.cisco.com/. If the PC cannot connect to the Internet, check the router or modem. If the PC can connect to the Internet, check the home router configuration to see if a firewall or MAC-based filter is enabled that is blocking the access point from reaching the Internet.
–Log into the home router and check to see if the access point has obtained an IP address. If it has, the access point's LED normally blinks orange.
"""snip"""
If you have the ap joined already then make sure:
The ap radios are enabled.
If the aps part of an ap group make se the group breasts the SSIDs.
HTH
Amjad
Sent from Cisco Technical Support iPad App

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