Can't connect at work

Question

I plug my iPod into my work Windows XP machine. iTunes comes up and it sees my iPod, but no music is on my windows machine, only on my iPod. So I try to transfer songs to my machine - hoping to transfer all my songs, videos, and everything.
But nothing transfers. The 6 songs that I have purchased come up in the expanded error window as being not authorized for this computer.
Then I try to signon the store. I signon and it tells me that it needs to update security info. I let it take me to the Apple page, where I log in just fine. I can't find anyplace there to update my security.
Every day I go through this process, trying to find out what I'm missing.
1. How do I tell iTunes that this is one of my authorized computers?
2. How do I copy all of my media to my work computer?
3. How do I update my security in the store on my work computer?
4. How do I use the Store at either home or work, allowing songs that I purchase either place to go to my iPod and each other computer?

Answer 1

1. How do I tell iTunes that this is one of my
authorized computers?
Play one of the tracks or use the Authorize Computer
command under the Store menu in iTunes. This presumes
that your work LAN isn't blocking access to the
iTunes Store.
I've always just tried the 2nd step. This time, I played a track first - it didn't change anything, when I authorize or sign on, it takes me to the Apple "My Info" page where I expect I need to do something, but I haven't been able to figure out what. I keep searching every time, and change something or another from my signon.
2. How do I copy all of my media to my work
computer?
iTunes: How to copy music between authorized
computers
That might be useful once I have figured out how to authorize my computer.
Though it refers to purchased music, it applies to
all your content. And since you happen to also own an
iPod:
How to use your iPod to move your music to a new
computer
3. How do I update my security in the store on my
work computer?
It's unnecessary. The security information is keyed
to your account, not your computer.
Whenever I try to authorize my account, it sends me to the "My Info" to update my security information. This may not be necessary, but my account is not getting authorized anyway.
4. How do I use the Store at either home or work,
allowing songs that I purchase either place to go to
my iPod and each other computer?
See #2.
Forum Tip: Since you're
new here, you've probably not discovered the Search
feature available on every Discussions page, but next
time, it might save you time (and everyone else from
having to answer the same question multiple times) if
you search a couple of ways for a topic, both in the
relevant forums, in the User Tips Library and in the Apple Knowledge
Base before you post a question.
Regards.
I left out a step of my process - that is searching everywhere for the reason I can't authorize. Well, obviously not everywhere - because I haven't searched the right place, or I would have found the solution to my problem.