Can't Connect attendee's who have right Equip/bandwidth

I have a new g5 able to host multi vid conf's..the 2 people I want to join both have g4's with 1.33mhz...and more than the required 100mbps connection. Only one person has the 3 camera icon indicating he can joing the multi vids conf. Is there a setting we are missing? We all have Ichat AV3.0...and Tiger.
Please help.

HI Dj,
Loss of the Stacked iCons is normally a "Housekeeping" issue where the Cron scripts do not run.
See here as to Why and links to Utilities Gulliver, "kmosx3: Mac OS X 10.3/10.4: System maintenance", 05:15am Mar 27, 2004 CDT
Ralph
EDIT : EZ Jim ??

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