Can't connect - driving me mad!

Hi,
I'm asking for help on behalf of my Mother-in-law, who can't sign into Skype.
She uses a MacBook running OS X 10.6.8 (done a full software update). When she tries to sign in to sign into Skype it either says 'Skype can't connect' or says that the username and password have not been recognised.
I've reinstalled Skype and reset the password, but it still says the username and password have not been recognised.
I've also tried logging in from my computer (Macbook Pro running Yosemite) and it still says the username and password have not been recognised. Very confusing.
In her panic, my mother-in-law has set up three other Skype accounts associated with the same email address. I wonder if this has anything to do with it.
Any tips would be much appreciated.

oh man, i am having the exact same issues. Since i updated to the newer version things have been going haywire and i havent been able to sign in. i can sometimes get access via facebook but it seems buggy and im not sure what to do. i suspect my system requirements have changed since i have upgraded my skype but am a bit lost as what to do about it. i am on a mac PC.

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Can't connect - driving me mad!

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