Can't connect iPhone 5s to iTunes! Please help :(

I recently got the new iPhone 5s. When connecting it up to my laptop (Fujitsu Lifebook A series) I made sure to re-install it and make sure its up to date. I connected it up using the USB chord supplied with my iphone. It registers as an iphone on my laptop but wont show up in iTunes. Please help!

Hello hhermon,
Congratulations on your new iPhone 5s!  I would be concerned as well if my iPhone was not recognized by iTunes.  Thank you for providing all the information with the steps you took in regards to this issue.  I found an article with a few more steps you can take (you can skip the steps you have already taken):
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538
Thank you for using Apple Support Communities.
Best,
Sheila M.

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    <Link Edited By Host>

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