Can't connect iphone 5s to itunes

can't connect iphone 5s to itunes

Hello hhermon,
Congratulations on your new iPhone 5s!  I would be concerned as well if my iPhone was not recognized by iTunes.  Thank you for providing all the information with the steps you took in regards to this issue.  I found an article with a few more steps you can take (you can skip the steps you have already taken):
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538
Thank you for using Apple Support Communities.
Best,
Sheila M.

Similar Messages

  • Can't connect iPhone 5s to iTunes! Please help :(

    I recently got the new iPhone 5s. When connecting it up to my laptop (Fujitsu Lifebook A series) I made sure to re-install it and make sure its up to date. I connected it up using the USB chord supplied with my iphone. It registers as an iphone on my laptop but wont show up in iTunes. Please help!

    Hello hhermon,
    Congratulations on your new iPhone 5s!  I would be concerned as well if my iPhone was not recognized by iTunes.  Thank you for providing all the information with the steps you took in regards to this issue.  I found an article with a few more steps you can take (you can skip the steps you have already taken):
    iOS: Device not recognized in iTunes for Windows
    http://support.apple.com/kb/TS1538
    Thank you for using Apple Support Communities.
    Best,
    Sheila M.

  • How can i connect iphone to itunes.. i want to restore because my finger mistakes that click Reset all content and setting.. so iphone are empty.. all foto and data lost, right.. how can i use my iphone again..

    how can i connect iphone to itunes.. i want to restore because my finger mistakes that click Reset all content and setting.. so iphone are empty.. all foto and data lost, right.. how can i use my iphone again.

    Yes, try to restore your iPhone from iTunes or iCloud backup.
    iOS: How to back up and restore your content
    http://support.apple.com/kb/HT1766
    Tell us the result if you will try.
    <Link Edited By Host>

  • HT4623 I just got an iPhone 4, and I can not connect it with my iTunes. I tried to set up a new iTunes account but it says that my security code is wrong, even when everything is correct. What should I do?

    I just got an iPhone 4s, and I can not connect it with my iTunes from my previous account. I have already tried making another account, however it says that I have the wrong security code even though this is not true. What should I do?

    Contact iTunes support.  There's a link to it on the bottom of every page in the iTunes store.

  • Can't get iphone to recognize itunes on my computer. do i have to use the original cord to connect? i can't find the cord. please advise.

    Can't get iphone to recognize itunes on my computer. do i have to use the original cord to connect? i can't find the cord. please advise.

    Do you mean that iTunes doesn't recognize your phone when you plug it into your computer using the usb to dock cable?  If so, see http://support.apple.com/kb/TS1538.  (And yes, you need to use the usb to dock cable that came with your phone.  If you dont' have it you'll have to buy another one.)

  • I can't connect iPhone 4 (iOS 5) to iTunes 12. I receive an error message that says "An unknown error occurred (0xE8000003)."

    I can't connect iPhone 4 (iOS 5) to iTunes 12. I receive an error message that says "An unknown error occurred (0xE8000003)."

    Hi habeebhs,
    Thank you for using Apple Support Communities.
    To troubleshoot getting the error code "0xE8000003" when you connect your iPhone to iTunes on your Windows PC, please follow the steps in the support article linked to below.
    iOS: Unknown error containing '0xE' when connecting to a Windows PC - Apple Support
    Cheers,
    Alex H.

  • I put more wrong passcodes and then write "Iphone is disabled | Connect to iTunes". When i connect to iTunes, appear a error where write that I can't connect iPhone to iTunes because must to put a password on iPhone . HEEEEELP !

    I put more wrong passcodes and then write "Iphone is disabled | Connect to iTunes". When i connect to iTunes, appear a error where write that I can't connect iPhone to iTunes because must to put a password on iPhone ( but I can't connect iPhone to iTunes because is blocked) HELP me PLEASE ! And give you more details if you want .
    Sorry for my english but I am from Romania and I don't know very good .

    Forgot an iPhone Passcode? How to reset the iPhone passcode
    iPhone and iPod touch- Wrong passcode results in red disabled screen
    Please get the iPhone iOS 4 user guide.

  • Can i connect iphone with itunes on windows pc?

    can i connect iphone with itunes on windows pc?
    and if i can, am i going to lose everything if the device is the fisrt time is connecting with this pc?

    Yes you can connect it.
    You will only loose everything if you choose to sync. If you don't then no.  But then you won;t be able to do much while connected, as any transfer of data  (music, movies, etc..) will require a sync.

  • Recently downloaded Itunes and can't connect to Ping or itunes store.

    I have recently downloaded itunes and I can't connect to Ping or Itunes store. I downloaded Itunes a few days ago and both were working but they suddenly stopped working. I downloaded itunes again but it hasn't made any difference. I ran diagnostics and it said "secure link to iTunes store failed" and I can't click on help because it says "Itunes help is unavailable because your computer isn't connected to the internet".  I will copy and paste the diagnostic report below.   Please help!!!    Paul      Microsoft Windows Vista Home Premium Edition Service Pack 1 (Build 6001) Sony Corporation VGN-N38Z_W iTunes 10.6.1.7 QuickTime 7.6.8 FairPlay 1.14.37 Apple Application Support 2.1.7 iPod Updater Library 10.0d2 CD Driver 2.2.0.1 CD Driver DLL 2.1.1.1 Apple Mobile Device 5.1.1.4 Apple Mobile Device Driver 1.43.0.0 Bonjour 3.0.0.10 (333.10) Gracenote SDK 1.9.5.502 Gracenote MusicID 1.9.5.115 Gracenote Submit 1.9.5.143 Gracenote DSP 1.9.5.45  iTunes Serial Number 002BB06403829878  Current user is not an administrator. The current local date and time is 2012-05-08 23:34:20. iTunes is not running in safe mode. WebKit accelerated compositing is enabled. HDCP is not supported. Core Media is not supported. (16005)  Video Display Information  Intel Corporation, Mobile Intel(R) 945GM Express Chipset Family Intel Corporation, Mobile Intel(R) 945GM Express Chipset Family   **** External Plug-ins Information ****  No external plug-ins installed.  **** Network Connectivity Tests ****  Network Adapter Information  Adapter Name:     {2298F306-7179-4312-AB03-5C5F0A929736} Description:     Realtek RTL8191SU Wireless LAN 802.11n USB 2.0 Network Adapter IP Address:     192.168.0.2 Subnet Mask:     255.255.255.0 Default Gateway:     192.168.0.1 DHCP Enabled:     Yes DHCP Server:     192.168.0.1 Lease Obtained:     Tue May 08 22:32:26 2012  Lease Expires:     Wed May 09 22:32:26 2012  DNS Servers:     192.168.0.1  Adapter Name:     {32ADC76E-6E18-42A2-A312-91CFB2B035AB} Description:     LAN-Express AS IEEE 802.11g PCI-E Adapter IP Address:     0.0.0.0 Subnet Mask:     0.0.0.0 Default Gateway:     0.0.0.0 DHCP Enabled:     Yes DHCP Server:      Lease Obtained:     Thu Jan 01 00:00:00 1970  Lease Expires:     Thu Jan 01 00:00:00 1970  DNS Servers:       Adapter Name:     {6864BD18-8B01-4731-85D2-6E63C2F43573} Description:     Marvell Yukon 88E8036 PCI-E Fast Ethernet Controller IP Address:     0.0.0.0 Subnet Mask:     0.0.0.0 Default Gateway:     0.0.0.0 DHCP Enabled:     Yes DHCP Server:      Lease Obtained:     Thu Jan 01 00:00:00 1970  Lease Expires:     Thu Jan 01 00:00:00 1970  DNS Servers:       Active Connection:     LAN Connection Connected:     Yes Online:          Yes Using Modem:     No Using LAN:     Yes Using Proxy:     Yes  Firewall Information  Windows Firewall is off.  Connection attempt to Apple web site was unsuccessful. The network connection timed out. Basic connection to the store failed. The network connection timed out. Connection attempt to Gracenote server was successful. The network connection timed out. Last successful iTunes Store access was 2010-10-28 23:21:12.   **** Device Connectivity Tests ****  iPodService 10.6.1.7 is currently running. iTunesHelper 10.6.1.7 is currently running. Apple Mobile Device service 3.3.0.0 is currently running.  Universal Serial Bus Controllers:  Intel(R) 82801G (ICH7 Family) USB Universal Host Controller - 27C8.  Device is working properly. Intel(R) 82801G (ICH7 Family) USB Universal Host Controller - 27C9.  Device is working properly. Intel(R) 82801G (ICH7 Family) USB Universal Host Controller - 27CA.  Device is working properly. Intel(R) 82801G (ICH7 Family) USB2 Enhanced Host Controller - 27CC.  Device is working properly.  FireWire (IEEE 1394) Host Controllers:  Texas Instruments OHCI Compliant IEEE 1394 Host Controller.  Device is working properly.  Most Recent Devices Not Currently Connected:  iPod classic running firmware version 2.0.1 Serial Number:     8K933A3C2C7  **** Device Sync Tests ****  No iPod, iPhone or iPad found.

    Doublechecking. In the course of your troubleshooting to date, have you worked through the following document?
    Apple software on Windows: May see performance issues and blank iTunes Store

  • After downloading the latest Itunes software, I can't connect any device to Itunes!

    After downloading the latest Itunes software, I can't connect any device to Itunes. I am using windows 7!

    i am using windows 8 and still can't find my iphone on itunes

  • TS1538 I can't connect my ipod4 to itunes 9 on windows vista but it appears in the pc but doesn't appear in itunes  can somebody help

    I can't connect my ipod4 to itunes 9 on windows vista but it appears in the pc but doesn't appear in itunes  can somebody help

    Yes
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  • Suddenly can't connect to ichat or itunes music store

    suddenly i can't connect to ichat or itunes music store. when i try to connect on ichat i get this message:
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    ah yes, i had the flets program last year i believe. then i switched to OCN.
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    Hi, I don't know which Apple ID I used to register my Ipod Nano. I had to restore my Computer and now I can't connect my iPod to iTunes again. I have my serial number and ECID. I'm using Windows, BTW, sorry!

    Search your email for the word Logic (and set the search to All) and you should find the receipt (so long as you didn't delete it)
    Other than that.. simply contact Apple directly and ask.. Make sure you have your transaction details ready for them as they will need it...
    http://www.apple.com/contact/

  • How to connect iphone to multiple itunes

    is it possible to connect iphone/itouch to itunes on a Mac and a PC to get music from either/ or?

    If you sync to another computer, it will first erase the current content from the iphone/ipod and replace with content from the new computer.

  • How can i connect iphone 3 to ipad 2?

    how can i connect iphone 3 to ipad 2?

    You can't physically connect an iPad and iPhone. You can blutooth connect, but not sure about iPhone 3.
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    http://support.apple.com/kb/HT4517
    Use Bluetooth to  your iPhone, iPod touch, or iPad
    http://www.macworld.com/article/1159258/bluetooth_ing.html
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    http://www.ehow.com/how_6194904_pair-bluetooth-device-ipad.html
     Cheers, Tom

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