Can't connect iTunes Store just in one mac

I can't connect iTunes Store just in my iMac but is no problem in the iPhone, MacBookAir.
Anyone can't help me, please?
Thanks

Hello there, Mouda27.
The following Knowledge Base article offers up some great recommendations for troubleshooting your issue with the iTunes Store:
Can't connect to the iTunes Store
http://support.apple.com/kb/ts1368
Here are the specifics for working with an iOS device:
Troubleshoot issues on an iPhone, iPad, or iPod touch
If you haven't been able to connect to the iTunes Store:
Make sure your date, time, and time zone are correct in Settings > General > Date & Time.
Note: Time Zone may list another city in your time zone.
Make sure that your iOS software is up to date by tapping Settings > General > Software Update (iOS 5 or later) or connecting your iOS device to iTunes and clicking Check for Update on your device's Summary page.
Check and verify that you're in range of a Wi-Fi router or base station. If you're on a device with cellular service, make sure that cellular data is turned on from Settings > General > Cellular.
Note: If connected to cellular data, larger items may not download. You may need to connect to Wi-Fi to download apps, videos, and podcasts.
Make sure that you have an active Internet connection. You can check the user guide for your device for help with connecting to the Internet.
Make sure that other devices (portable computers, for example) are able to connect to the Wi-Fi network and access the Internet.
Try resetting (turning off and then on again) your Wi-Fi router.
If the issue persists, try troubleshooting your Wi-Fi networks and connections.
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro.

Similar Messages

  • Can not connect iTunes Store message

    Hi,
    İ bought my iPad from US and it's sync. to Turkey conditions by itself. İt's been just 1 months, so i iTunes store gives a Message which says " can't connect to Store" and just one option, you need to pick "OK" button. on my user manuel says iTunes store not aplicable in many countries, not many more,
    how can i change my iTunes Store settings? Or may i use iTunes Store from Turkey?
    Thanks,

    Is this on your iPad, iTunes your computer, or another device ? If on your iPad then can you connect to the internet in other apps e.g. Safari ? If you can then try logging out of your account on the iPad by tapping on your id in Settings > Store and then log back in and see if it then works.

  • TS1717 can not open Itunes store, just continues to try and connect

    I click on the store and it just continues to try and connect? What is wrong?

    With those symptoms, I'd try the following document:
    Apple software on Windows: May see performance issues and blank iTunes Store
    (If there's a SpeedBit LSP showing up in Autoruns, it's usually best to just uninstall your SpeedBit Video Accelerator.)

  • Older iphone can't connect to store, but newer one can

    I cannot connect to the itunes store with my older iphone, but I can with my new one (both from in my house and on the same wireless network

    Morning kecarlini,
    Thanks for using Apple Support Communities.
    For more information on this, take a look at this article:
    Can't connect to the iTunes Store
    http://support.apple.com/kb/ts1368
    Best of luck,
    Mario

  • Can't connect iTunes Store

    Hi
    I whant to Pruche pile groom clash of clans game but error can't connect to iTunes Store
    Plz help and in all games it's the same

    Hello there, Mouda27.
    The following Knowledge Base article offers up some great recommendations for troubleshooting your issue with the iTunes Store:
    Can't connect to the iTunes Store
    http://support.apple.com/kb/ts1368
    Here are the specifics for working with an iOS device:
    Troubleshoot issues on an iPhone, iPad, or iPod touch
    If you haven't been able to connect to the iTunes Store:
    Make sure your date, time, and time zone are correct in Settings > General > Date & Time.
    Note: Time Zone may list another city in your time zone.
    Make sure that your iOS software is up to date by tapping Settings > General > Software Update (iOS 5 or later) or connecting your iOS device to iTunes and clicking Check for Update on your device's Summary page.
    Check and verify that you're in range of a Wi-Fi router or base station. If you're on a device with cellular service, make sure that cellular data is turned on from Settings > General > Cellular.
    Note: If connected to cellular data, larger items may not download. You may need to connect to Wi-Fi to download apps, videos, and podcasts.
    Make sure that you have an active Internet connection. You can check the user guide for your device for help with connecting to the Internet.
    Make sure that other devices (portable computers, for example) are able to connect to the Wi-Fi network and access the Internet.
    Try resetting (turning off and then on again) your Wi-Fi router.
    If the issue persists, try troubleshooting your Wi-Fi networks and connections.
    Thanks for reaching out to Apple Support Communities.
    Cheers,
    Pedro.

  • I can't purchase game money because I can't connect Itunes store

    I tried to purchase gold in an Chinese app game, but system told me they can't not complete
    the purchase please contact iTunes support. And they system also said can not connect to iTunes
    Store! However, I actually did connect to iTunes Store and papa store. I don't why it keep saying
    Can't connect to ITunes Store! I really need to purchase the gold from that game!
    Anyone can help me?

    You need to ask Apple to reset your security questions; this can be done by clicking here and picking a method, or if your country isn't listed, filling out and submitting this form.
    They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
    (108608)

  • TS1424 Message I get (can not connect iTunes store) help me please

    I can not connect to iTunes store ,I need to upgrade lots of programs

    Is this on your iPad, iTunes your computer, or another device ? If on your iPad then can you connect to the internet in other apps e.g. Safari ? If you can then try logging out of your account on the iPad by tapping on your id in Settings > Store and then log back in and see if it then works.

  • HT3971 I can not buy gam in the game clash of clans says can not connect itunes store

    please help me ..

    Hi baroofromelcajon,
    You do not mention what you are trying to use to connect to the iTunes store, but if it is a PC troubleshoot using this article -
    iTunes for Windows: iTunes Store connection troubleshooting
    http://support.apple.com/kb/HT1527
    For a Mac use this one -
    iTunes 11 for Mac: If you have trouble using the iTunes Store
    http://support.apple.com/kb/PH12305
    And from an iOS device use this one -
    iTunes: Using the iTunes Store for iPhone, iPad, and iPod touch
    http://support.apple.com/kb/HT1491
    Thanks for using Apple Support Communities.
    Best,
    Brett L

  • Can Now Connect iTunes Store & ACCt.

    Thank You for
    Unable to connect to the IStore & my acct. for a month I used the following posted suggestion to great success:
    In iTunes
    Go to Edit
    click Preferences
    click Parental Control
    In the 'Disallow 'column check the iTunes box, And
    then check the 'Allow Educate U' box
    It works. I don't know why, but I am most grateful for the posted fix.

    Addendum to Can now connect iStore
    Discovered after being able to connect to 'Educate U/iTunes University' in needed to return to :
    iTunes Edit
    Preferences
    Parental Control
    & now un-check the iTunes box
    Educate U remains checked, but grayed out
    All my iTune Store functions returned

  • For some reason my iPod Touch is unable to verify the email address that I used to create my Apple ID. I can access the iTunes store just fine but cant use Facetime until it verifies my email.

    Has anyone encountered this issue? Any sugestions highly appreciated. Thanks!

    You have to continue to use that old ID for these apps.
    Apps and all purchased content are always tied to the Apple ID that was used to purchase the content. You can't use a new ID, transfer the content to that ID and sync the content with the new one. You have to use the old ID in order to sync and update those apps.
    Log into the old ID on the iPad in Settings>Store>Apple ID.
    BTW - that was not a great idea - purchasing apps with the old ID and then creating a new ID. If you can continue to use that old ID - just keep using it and forget the new one.

  • No connection itunes store

    hello,
    my problem is that I can't connect Itunes Store.
    I tried several solution proposed on the forums.
    - open port on my firewall windows 7
    - desactivate it, and my ESET Nod32 antivirus
    and still, no connection with Itunes on ItunesStore.
    Can somebody help me ?
    thanks a lot
    cyril

    Close your iTunes,
    Go to command Prompt -
    (Win 7/Vista) - START/ALL PROGRAMS/ACCESSORIES, right mouse click "Command Prompt", choose "Run as Administrator".
    (Win XP SP2 & above) - START/ALL PROGRAMS/ACCESSORIES/Command Prompt
    In the "Command Prompt" screen, type in
    netsh winsock reset
    Hit "ENTER" key
    Restart your computer.
    If you do get a prompt after restart windows to remap LSP, just click NO.
    Now launch your iTunes and see if it is working now.
    If you are still having these type of problems after trying the winsock reset, refer to this article to identify which software in your system is inserting LSP:
    iTunes 10.5 for Windows: May see performance issues and blank iTunes Store
    http://support.apple.com/kb/TS4123?viewlocale=en_US

  • Hv first version of iPad , it's upgraded upto 5.0. Now I hv iPad 2. Both Hv iCloud, but my songs from old iPad r not getting shifted in my iPad 2. Can't open iTunes Store in both devices. Help.

    Hi! I hv both 1st ipad& ipad2. I hv some music in my 1st iPad, that is not transferred in my new ipad2 via iCloud. Can' t open iTunes stores.

    Just think of the third problem.  I can't do backup neither, so I dare not restore my iPad to its default as I didn't do the backup the moment before upgrading it to iOS 7 (which I regret very much now).  I have trusted Apple for years and didn't think of such problems could happen after iOS upgrade.

  • Can i connect two iphone, just to update software, on one itune install

    Can I connect two i phones to one itunes installation. With two itunes account.

    Yes.  Best option is to create additional Windows user account and each user account will maintain their seperate iTunes Apple ID.
    Refer to this article:
    How to use multiple iPods, iPads, or iPhones with one computer
    http://support.apple.com/kb/HT1495

  • Why i cant connect iTunes Store but Internet can connect?

    Why i cant connect iTunes Store but Internet can connect?

    Close your iTunes,
    Go to command Prompt -
    (Win 7/Vista) - START/ALL PROGRAMS/ACCESSORIES, right mouse click "Command Prompt", choose "Run as Administrator".
    (Win XP SP2 n above) - START/ALL PROGRAMS/ACCESSORIES/Command Prompt
    In the "Command Prompt" screen, type in
    netsh winsock reset
    Hit "ENTER" key
    Restart your computer.
    If you do get a prompt after restart windows to remap LSP, just click NO.
    Now launch your iTunes and see if it is working now.
    If you are still having these type of problems after trying the winsock reset, refer to this article to identify which software in your system is inserting LSP:
    Apple software on Windows: May see performance issues and blank iTunes Store
    http://support.apple.com/kb/TS4123?viewlocale=en_US

  • How can I use the old Apple TV with new iTunes?  It tells me to input a code in iTunes but iTunes no longer has a spot to input this code to allow sync.  I can access the iTunes Store fine, just none of my Library

    How can I use the old Apple TV with new iTunes?  It tells me to input a code in iTunes but iTunes no longer has a spot to input this code to allow sync.  I can access the iTunes Store fine, just none of my Library

    read this
    https://discussions.apple.com/message/20429789#20429789

Maybe you are looking for

  • Square root function

    Hi , I am wrting a business rule and am not able to get a function for square root. Any ideas on this . Urgent pls Khan

  • How to print the report file name and path and the last mod date

    Good morning, I am trying to print on the footer of the report the report file name and path as well as the report last modification date. Anyone would know how I can do that? I have checked the doc but found nothing. Thks. Philippe.

  • If I buy a used iPhone 4 without a data plan will the GPS work?

    I live in Canada and am a complete newbie when it comes to cell phones and data plans. I am not interested in having or paying for cellular telephone capability. I've been using the 64 Gb iPod Touch 4 but detest its 0.7 Mb still camera and bemoan its

  • Previous month end based on prompted values

    Hello All, I need to create a SR report that shows: Received in current month: count of Service requests recorded in current month selected. For instance if date prompt selection was March 2010 then count of SR recorded from Mar 1- 31,2010 Open Servi

  • Iweb picture templet

    About 5% of the people that try and view my web site can not view the pictures that are in picture templets. they can view the pictures that are on pages with single pictures.