Can't connect my 5800xm via usb

when i try to connect my phone the pc does not detect it what should i do ?
the cable is ok and also the phone .
does it take too much time to connect the 1st time .

yes, 1st time you connect your phone will install cabel drivers.
P.S. - PC suite or OVI suite needed to connect your phone via PC suite mode.
Glad to help

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I tried to update my 8100 to the 4.5 software. I first updated the desktop software to 4.7, then tried to update the device, but the process failed.
Now, when I open desktop manager it shows as not connected to the device. I can go into the device mamager properties and select the balckberry, but when I return to the destop amanger it says no device.
It appears that whatever I do it does not recognise the usb device.
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Message Edited by gw22 on 12-05-2008 04:22 PM
Solved!
Go to Solution.

1. Unplug the BB from the USB and PC. Reboot the PC completely from off.
2. For the BB, you might not have loaded back the Theme that was in use on the device when you upgraded, which will normally give you a black/white screen. You need to follow the instructions below.
You will need to use JL_Cmder to wipe the device and subsequently load the OS to the device. Follow the instructions here:
http://www.blackberryfaq.com/index.php/How_do_I_wipe_the_BlackBerry_using_Jl_Cmder%3F
If JL_Cmder does not work, follow this instructional:
http://www.blackberryfaq.com/index.php/What_to_do_next_if_Jl_Cmder_will_not_connect_and_wipe
1. If any post helps you please click the below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code

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Can't connect my 5800xm via usb

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