Can't connect my 7th generation nano to windows computer

Hi,
I just got my new 7th generation ipod nano, but no matter what I do, neither Windows nor iTunes seem to recognize it. I followed all the steps on the troubleshooting guides, including reinstalling iTunes, to no avail. Is there something I am missing? It seems to be a problem with the ipod's drivers.
Thanks for helping me out.

Did you mean XP SP2? You need to be running windows XP service pack 2, and should have windows media player 0 installed.
If you only XP Sp installed, then its not going to recognize it.

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