Can't connect my blackberry curve 9360 to my internet home router

hey everyone, so I have a blackberry curve 9360 and I wanted to connect my blackberry to my home router while I'm at home, but away from the computer, so I did this:
-I went to Manage Connections
-I went to Wi-Fi Network
-My network at home, which is my saved network, shows up and I click on it
-instead of asking for a passcode even though it shows that my home internet is locked, it immediately starts trying to connect to my internet, and then says "Failed to authenticate against the network"
Since this happens ALL THE TIME, I went to "other ways to connect", then "Wi-Fi Protected Setup" and I see that the two options are "Press button on router" or "Enter PIN into router."
So I clicked the first choice and it tells me to press the Wi-Fi Protected Setup button on my wireless router or its administration screen. That will probably get my internet working on my Blackberry, but I have no idea what this is asking
Someone please help meee!

1. Delete the saved home WiFi network from your BlackBerry saved WiFi profiles.
2. Do a simple reboot on the BlackBerry in this manner: With the BlackBerry device POWERED ON, remove the battery for a minute, and then reinsert the battery to reboot.
3. Reboot your WiFi router (unplug the incoming internet cable and the power input for a minute, reinsert both and let it the router restart.
4. On your BlackBerry, return the WiFi setup and select your home router name when it sees it. If you asked again for the "Press button on router" or "Enter PIN into router." methods, click your escape key once and you should go back to be able enter the password for your router.
good luck.
1. If any post helps you please click the below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code

Similar Messages

Blackberry Curve 9360 says connected to wifi but when I open browser it give me an error

Hey i recently bought a blackberry curve 9360. I have not been able to connect to my home wifi which is protected as well as a free wifi hotspot at my university. The phone says i am connected to wifi, however, i cannot open a website on my browser.
The browser gives me the following error "unable to connect to the internet, please try again later. if the problem persists please contact your service provider".
Please help.
Thanks

Hello
I have the same problem. my 9360 wont connect to the internet unless the wireless network is set without security. always fails when setup with WPA2-personal.

Update problems with blackberry curve 9360

I need help, I downloaded the latest software update for my blackberry curve 9360, during installation the freezes at 9%, I've looked everywhere for the answer to fix... I've tried safe mode but it doesn't let me select the 'OK' option, I downloaded the bb desktop software where it can find my phone but down the bottom right corner it just says connecting, would really appreciate the help

Hi and Welcome to the Community!
(Credit JSanders)
There are two methods of recovery for you to try:
One:
Open Blackberry Desktop Software & Connect your device with PC using USB cable, without inserting battery.
You will get three option Retry, Update Or Cancel, then click on update.
Once it is to the stage of the update "initializing handheld", then insert battery.
If this does not work, and you remain stuck on the backing up the Social Feeds database, go to the second method below.
Secondly:
Start your BlackBerry in Safe mode. Article ID: KB17877 How to start a BlackBerry smartphone in Safe Modehttp://www.blackberry.com/btsc/KB17877
Connect to the BlackBerry Desktop Software and allow your handheld to connect. If you are prompted to upgrade, cancel the upgrade for later.
IF you cannot connect or your Desktop Software does not recognize your device while in Safe Mode, please follow the directions here to force the detect:  Article ID: KB10144 How to force the detection of the BlackBerry smartphone using Application Loader
Go to Device > delete > SELECT DATA > select to delete both the Social Feeds and Smart Card databases, and follow the remaining prompts to complete it.
Now, you can return and click to upgrade the device through the Desktop Manager, or reboot the BlackBerry in normal mode and continue the over the air upgrade.
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code

Pdf file support in Blackberry curve 9360

HI,
Can anyone tell me whether a PDF file can be opened in Blacberry Curve 9360? ??
If i transfer any PDF file from my Pc to my Blackberry phone 9360 can it be opened???

Hi anandkulthia,
Welcome to the Support Community!
PDF files can be viewed as attachments on your BlackBerry® Curve™ 9360 smartphone but native PDF file viewing is unsupported. You may be able to find a 3rd party PDF viewer application in BlackBerry App World™ storefront that might help with this. http://bbry.lv/bM0QK5
Thanks.
-FS
Come follow your BlackBerry Technical Team on Twitter! @BlackBerryHelp
Be sure to click Kudos! for those who have helped you.
Click Solution? for posts that have solved your issue(s)!

Cannot make calls or recieve calls from this one number blackberry curve 9360. Help!!!!

I have a blackberry curve 9360, My friend calls my phone and I never get her call, her call goes straight to voice mail and my phone doesnt ring. But we can text each other. I also tried calling her 3 times, she has an iphone and her phone doesnt ring or show history of my call. Im pretty sure my call didnt go through. Can someone please help me resolve this issue?

Have you tried calling your Carrier and have them fix the call forwarding and voicemail?
Ron
Click "Accept as Solution" if your problem is solved. To give thanks, click thumbs up Blackberry Battery Saving Tips | Follow me on Twitter

Can anyone tell me why I can not connect my Blackberry or my iPhone to my new Macbook pro? I had no problem with my old Macbook.

Can anyone tell me why I can not connect my Blackberry or my iPhone to my new Macbook pro? I had no problem with my old Macbook.

What type of headphones were you using? I have a set of Microssft headsets, with the built-in mic and connected via USB, and have no problems.
Clinton

I cannot find the internet browser icon on my blackberry curve 9360

Hello everyone, I'd really appreciate some help please!
I cannot find the internet browser icon on my blackberry curve 9360.
I've gone to options, Device, Advanced system settings, opened the Host routing table, hit the menu key and chosen register now. I get message saying "Registration sent!"
What do I need to do now?
Many thanks in advance.

Hi wilkasmum
This article will guide you how to solve that problem: The browser icon is missing or not shown on the BlackBerry smartphone
Good luck.
• Click Likes to appreciate those who helps you
• If your issue solved, mark the best post in your thread as Solution

Blackberry Curve 9360: How to fully turn off?

I have recently got a Blackberry Curve 9360 running on O2 UK and the latest update of OS 7 and love it, but want to turn it off over night without setting times for it to turn off and on. I have looked at many posts on forums and want to fully turn it off, as when i click the 'power off' icon or hold down the end key, it just goes into standby. when i set an alarm, it gives me the option to 'turn off' or 'full power off' but they both do the same thing. a battery pull does NOT work as it just turns on again straight away. Help me please!
thanks,

Ok, I've read what you said.
If you press and HOLD the "end call" key, far right of the trackpad, hold it for about 5-6 seconds, you should get TWO choices, power off and Full power off.
What do you see?
1. If any post helps you please click the below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code

New Blackberry Curve 9360 is still charging at 18 hours. What is wrong?

I have a new blackberry curve 9360 that i got yesterday. i charged it first time (until 100%) for about 2-3 hours. then i did the usual downloads (bb app world, yahoo, emails, etc) and since it was already around 15%, i charged it. now, it has been charging for almost 18hours but it still is not 100% charged. is something wrong? is this normal? i heard of 16hours, but not of over that. pls help..

Hi and welcome to the forums!
Are you charging the device with a electric outlet charger or are you charging using the USB cable to your computer?
Thanks,
Bifocals
KB31810 Differences between a USB charge only cable and a data charge cable
BlackBerry Curve 9350/9360/9370 Smartphones - BlackBerry Curve Series - 7.1
Offical Blackberry Leaning Channel
I found some great tips on charging your device.
Here's a great article from the Inside the Blackberry Help Blog
Extending BlackBerry 6 and BlackBerry 7 battery life
Click Accept as Solution for posts that have solved your issue(s)!
Be sure to click Like! for those who have helped you.
Install BlackBerry Protect it's a free application designed to help find your lost BlackBerry smartphone, and keep the information on it secure.

How can i connect ipad mini wifi celluar to 2g internet plan, how can i connect ipad mini wifi celluar to 2g internet plan

How can i connect ipad mini wifi+celluar to 2g internet plan

Hello Sir!
After weeks of testing, i found the solution of my question. It´s quiet simply!!
1º iPhone (3G Internet acess) connected to Mac mini by USB or BlueTooth or WiFi.
2ª in Mac mini must be activated in "Preferencias", "Compartir", the option "Compartir Internet",
     "Compartir Conexión desde":   iPhone USB or Bluetooth PAN
     "Con otros Ordenadores vía": Ethernet
3º Ethernet cable must be connected from Mac mini to Time Capsule !!
4º In Time Capsule "Internet": connect by: DHCP
                             "Network": bridged
Nothing more!!! Sooooo simply!!
After this, Windows XP SP3 connect without problem over TC´s WiFi or Ethernet to the Internet!
Also other Devices like IPad, or other iPhone, etc.
Of course it can be a created a WiFi connection (PPP) between the iPhone and the Mac
and it´s working to.
But ALWAYS, by changing the connection mode, must be changed the Thethering mode.
In- and Out-Going!
Thank you for your help, no I made me a "small" TC expert...lol

I can not connect to app store and I have internet conexion. Any help please?

I can not connect to app store and I have internet conexion. Any help please?

Hi Rhiannon.A,
Try to reset all setting on your phone and see. If issues still persist try to back up your phone using iTunes and restore it using computer.

Blackberry curve 9360 shuts down even when full battery

Can anyone help me pls? My bb curve 9360 phone shuts down even when almost full battery. Then when i try to reboot by taking in and out the battery, it shuts down again many times. i changed my sim card recently cos the old one spoilt. the battery drains very fast. i deleted many apps. i reduce backlighting to min. i reduce time for the screen to off. i off location services. i increased the interval for updates for my apps till very long. i noticed when it is connecting to 3G network it shuts down. and keeps shutting down upon reboot. battery runs out very fast. but can also shutdown on full battery. it also auto shuts down when i am using apps or connected to internet. Can pls help to resolve? Thanks. appreciate.
Solved!
Go to Solution.

try
The on-device battery meter is 'off sync' with the actual battery charge. There are a couple of ways you can try to repair this...
Leave the device to charge an hours or so, and then, still connected to the charging cable, remove the the battery from the device a few seconds and reinsert it. Watch over the next couple of days to see if the charge and the battery use is in sync.
Roughly every 30 charges, deliberately discharge your battery to 10-15%, and fully charge to 100% afterwards. This will help maintain the accuracy of the “fuel gauge” on the device (your battery meter or scale).
Don’t drain your battery every day to 10-20% of its charge. You can actually expect battery problems by draining the battery. Again, to repeat, top-off your charge during the day whenever convenient – even ten minutes in the car or at your desk will give you an extra 20-25% charge.
VIA | JSanders
http://supportforums.blackberry.com/t5/BlackBerry-Curve/Blackberry-Curve-9300-Automatic-shut-down-Pl...
Please thank those who help you by clicking the button.
If your issue has been solved, please resolve it by marking "Accept as Solution"

Freeze numbers on BlackBerry Curve 9360

How do I set the keyboard so the numbers stay on on my Curve 9360?
Solved!
Go to Solution.

Hi,
While dialing, u dnt have to press the alt key...yeah, while typing sms or anywhere else, u can just keep pressed the alt key while typing multiple numbers instead of pressing alt key everytime u wanna type a number...
Besides, there is no other option...
with regards
simply abhik...
Please click "Accept as Solution" if your issue has been solved and to give thanks/appreciation, click thumbs up...
For BB OS update: http://us.blackberry.com/software/smartphones/update.html
BB Simulators: http://us.blackberry.com/sites/developers/resources/simulators.html

How can I get my blackberry curve 8900 to update to 5.0 and get wifi to work?

I bought a blackberry curve 8900 around a year ago on an AT&T plan back when data plans werent required, so it just has minutes and texting. because of an issue i had with data before, i have data disabled completely on my account to prevent any mistaken data being used up and charging me. my AT&T contract recently expired so i called them up and got my blackberry unlocked, and will be soon switching to tmobile.
My problem is that it refuses to update past 4.6 over to 5.0 because of some restriction on it placed by AT&T, and my wifi wont work unless i have data enabled for the same reason. Is there anything i can do? I've tried installing 5.0 from different service providers onto my phone but it never installs properly.

Hi and Welcome to the Forums!
While you can (with just a trick or two) use any carriers OS package for your specific model number, it won't do any good since all 5.0 level OS's require a data plan, regardless of which carrier. So, without that, you can't update to 5.0. Further, it is the data plan that activates BIS -- which is what is used to run the BlackBerry Browser...hence that non-functionality also. Basically, a BB without a data plan is, to many, pretty useless.
There are other browsers that bypass BIS and will use a generic data plan (assuming you have that)...OperaMini and Bolt come to mind. You might give those a try.
Good luck!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code

Can't connect to Blackberry Link with USB

My Z10 will only connect to blackberry Link through Wi-Fi, when I turn Wi-Fi off and plug in with a USB cable it says not connected. I tried removing it then adding it again, reinstalled Blackberry Link, rebooting computer restarting phone nothing seems to work. I want to backup my phone but can only do it with a USB cable. If anyone has had this problem and solved it could the please help?

Perhaps this is too late for those with the problems connecting Z30 via USB in BBLink.
Anyway, the definitive solution is as follows: (this only applies to Windows)
1. Uninstall the BB Desktop Software 7 (BBOS) from your computer, and have only BBLink. (it is said that you can run both BBOS Desktop as well as BBLink on the same pc however, if you do, BB10 devices will only connect through Wi-Fi and won't be able to back up. this is because the BBOS Desktop driver has priority over USB network interface.
2. Once BBOS Desktop is uninstalled, then turn the wi-fi 'off' in your BB10 device, then turn off the BB10 device, then connect the said device via USB, and when you do this, your computer will automatically pick up the driver from your BB10 device, and your device may reboot (if not just turn it on and wait couple of minutes).
3. Open BBLink, and wait for the password prompt screen to log into your BB10 device.
That's it, all done. Thanks!

Can't connect my blackberry curve 9360 to my internet home router

Similar Messages

Maybe you are looking for