Can't connect outlook 2013 with Office 365 (Eventid 36888)

We got a newly installed computer (windows 8.1) joined in a windows 2008 R2 domain. Most of the clients don't have issues with connecting to office 365. But
this one has problems.
1. When I try to connect to office 365, outlook prompts me the following:
- An encrypted connection to your mail server is not available ... (try unencrypted ...)
2. When I have a look to the eventvwr I see the following error:
- Source: Schannel
- Event ID: 36888
- User: System
- Message: The following fatal alert was generated: 10. The internal error state is 10. This concerning TLS-protocol.
- Details: ProcessID: 564
3. When I have a look to ProcessID 564 who generates the problem I see lsass.exe.
I performed already the following thing:
- Outside the domain there is no problem
- Reinstalled office doesn't help
- Configure outlook for office 365 doesn't help
- Checked the server and removed all gpo's, scripts for that user, ...
- The user is local Admin
Can you please assist me with this ?
Regards,
Steven

Hi Steven,
Please check whether the user can access the mailbox in OWA. If the problematic user can access mailbox from OWA, we can try to create a new Outlook profile to connect to Office 365. Please make sure the setting of "Encrypt data between Microsoft Outlook
and Microsoft Exchange" is checked in Account Settings.
If it doesn't work, please check whether the account can be configured in another computer.
Thanks,
Winnie Liang
TechNet Community Support

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Outlook 2013 with Office 365 and Google Apps Sync.

This is the scenario, hopefully somebody can give me some insight on how to resolve this.
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We installed an office 365 account since its the only way that several users can share and edit the same contacts on Outlook. They use almost all contact fields.
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Hi,
What’s the file size of your Outlook data file? If your data file is over size, it may cause data file corruption.
Outlook data file corruption may cause this problem. Please try to run a repair of your Outlook data files to check the result:
http://support.microsoft.com/kb/272227/en-us
Note: You may need to run Scanpst.exe for several times until there is no error.
In addition, here is a thread discussed a similar issue, please take a look at it and check if it helps:
http://answers.microsoft.com/en-us/office/forum/office_2010-outlook/office-2010-the-operation-failed-the-messaging/bdd2d604-e652-4fe5-96a3-038191f55d3c?page=1
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TechNet Community Support

[Resolved]Outlook 2013 with Office 365: Unable to log in to: SharePoint. Click here to log in.

This is posted so that it may be of assistance to others.
I am using Outlook 2013 (Office 2013 Pro Plus) with Office 365 (E3 Subscription). Active Directory is federated with Office 365. I recently had to change my AD account password.
On my home computer, that is not a domain member and is running Windows 8.1 with my personal Microsoft account, Outlook was not authenticating to SharePoint Online. In the message/event windows the error "Unable to log in to: SharePoint. Click
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Task 'SharePoint' reported error (0x80070005): 'You do not have permission to view this SharePoint List (IT Shared Calendar). Contact the SharePoint site administrator. HTTP 403.'
I could send and receive e-mail. I deleted one of the calendars and then added it back from the SharePoint site ribbon- no change. I was always able to access the calendars and lists using IE.
I checked Windows Credential Manager. I deleted my Outlook credential (MS.Outlook.15) which prompted me to enter my Exchange Online credentials but did not prompt for SharePoint Online. I then deleted my Office credential (MicrosoftOffice15_Data:orgid) with
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It appears Outlook (15.0.4615.1000) now gets confused between accounts- because previously I had no issues when changing my password as Outlook would always prompt for it. I noticed this behavior had changed on my office computer when Outlook did not give
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Hi,
Thank you for sharing your solutions and experience here. It will be very beneficial for other community members who have similar questions.
Thanks,
Ethan Hua CHN
Forum Support
Come back and mark the replies as answers if they help and unmark them if they provide no help.
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Hi Rich,
Were you ever able to resolve the issue? I was able to remove Lync by using Click-to-install with an XML file exempting Lync from the install. See below:
https://technet.microsoft.com/en-us/library/jj219423.aspx
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<Configuration>
<Add SourcePath="C:\%yourfilepathhere%" OfficeClientEdition="64">
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I tried this, however, and I was still not seeing the calendar in Jabber. I am still working with Microsoft support and TAC. If I get a resolution I will try to remember to post it in here.

Connect Lync 2013 online (office 365) to on prem exchange 2010

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A good place to start: http://technet.microsoft.com/en-us/library/jj945633.aspx & http://technet.microsoft.com/en-us/library/jj205403.aspx
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I am having issues with 3 "newly" created account on Office 365 with Outlook 2013.
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All accounts on the same domain etc etc
Outlook 2013
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It syncs initially, then does not send or
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This is very frustrating, I cannot seem to get the Exchange Server as the "About" is no longer available, and I cannot get the Exchange GUID via Powershell:
I have found that my mailbox seems to be linked to: pod51057.outlook.com
Tried a manual to that name and get an infinite Username/Password loop - dead end.
Tried to connect via PowerShell: http://help.outlook.com/en-us/140/cc952755.aspx
However I was getting errors, but got it working and got the Mailbox ID:
PS C:\Windows\system32> $LiveCred = Get-Credential
cmdlet Get-Credential at command pipeline position 1
Supply values for the following parameters:
Credential
PS C:\Windows\system32> $Session = New-PSSession -ConfigurationName Microsoft.Exchange -ConnectionUri https://ps.outlook
.com/powershell/ -Credential $LiveCred -Authentication Basic -AllowRedirection
WARNING: Your connection has been redirected to the following URI:
"https://pod51057psh.outlook.com/powershell-liveid?PSVersion=4.0 "
PS C:\Windows\system32> Set-ExecutionPolicy RemoteSigned
Execution Policy Change
The execution policy helps protect you from scripts that you do not trust. Changing the execution policy might expose
you to the security risks described in the about_Execution_Policies help topic at
http://go.microsoft.com/fwlink/?LinkID=135170. Do you want to change the execution policy?
[Y] Yes [N] No [S] Suspend [?] Help (default is "Y"): y
PS C:\Windows\system32> Import-PSSession $Session
WARNING: Proxy creation has been skipped for the following command: 'Add-AvailabilityAddressSpace,
Add-DistributionGroupMember, Add-MailboxFolderPermission, Add-MailboxPermission, Add-ManagementRoleEntry,
Add-PublicFolderClientPermission, Add-RecipientPermission, Add-RoleGroupMember, Clear-ActiveSyncDevice,
Clear-MobileDevice, Clear-TextMessagingAccount, Compare-TextMessagingVerificationCode, Complete-MigrationBatch,
Disable-App, Disable-HostedContentFilterRule, Disable-InboxRule, Disable-JournalRule, Disable-Mailbox,
... Lots of stuff
PS C:\Windows\system32> Get-Mailbox [email protected] | fl ExchangeGuid
Creating a new session for implicit remoting of "Get-Mailbox" command...
ExchangeGuid : e3ca290b-xxxx-yyyy-zzzz-5de99a53022f
Ok, from here, I have configured Mail as per this article, however used Mailbox ID instead of the server: http://blogs.technet.com/b/hot/archive/2012/02/06/how-to-manually-configure-outlook-office-365.aspx
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Cannot start Microsoft Outlook. Cannot open the Outlook window. The set of folders cannot be
opened. The of folders cannot be opened.
Bad English syntax! Wouldnt have mind, but Outlook still does not work, so re-opened and oddly it worked!
Waited for the sync to finish...

Does On-Premise TFS 2013 work with Office 365 natively or do I need an Exchange/O365 Hybrid solution?

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Hi Cirbin,
As far as I know, it's not supported to integrate TFS 2013 with Office 365. You can check the
link for more information.
For your situation, whether keep a permanent Exchange 2010/O365 Hybrid solution or not, you might open a new thread in SharePoint/Exchange forum for a better response. From the thred, seems you need to keep the hybrid solution.
And for integration Office 365 users to TFS, please vote the user voice
here.
Best regards,
We are trying to better understand customer views on social support experience, so your participation in this interview project would be greatly appreciated if you have time. Thanks for helping make community forums a great place. <br/> Click <a
href="http://support.microsoft.com/common/survey.aspx?showpage=1&scid=sw%3Ben%3B3559&theme=tech"> HERE</a> to participate the survey.

Outlook 2013 Not Responding and Offline Address Book Issues with Office 365

Around 3 months ago I setup a small business with Office 365 for email. They have 10 PCs, all running newly installed Windows 7 Professional 64-bit, eight with Office 2013 and two with Office 2010. All are connected to a local domain (Server Essentials
2012) with a single internet connection through a new TP-LINK router. Each user logs into their own PC only.
The network runs perfectly, internet connection is good but there seems to be RANDOM, INTERMITTENT issues with email not being SENT from Outlook every so often. Email will sit in the outbox for up to an hour sometimes before, eventually, being sent. Incoming
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The issue has happened at some point on every one of the PCs but no particular PC/user seems worse than any other. When email is stuck on one user's PC it can still be sent ok by other users at the same time - so the internet connection is not down. Users can
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Changes that made no difference
I have checked the router. A SPI firewall is available on the router but this is switched off.
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Outgoing email virus scanning is disabled
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The OST file is around 1.7 GBytes is size.
I have recreated the Outlook profile twice but this made no difference
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I have disabled with Windows firewall on the client PC - no change
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Changes that reduced the frequency of "Not Responding"
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Possible Related Problem
I have attempted to download the offline address book manually - this hangs at "Copying offline address book template file" in the Send/Receive dialog and there a NO OAB files in the data file location on the PC.
So the only measure that has so far "helped" has been the Outlook Send/Receive time change - now set to 10 minutes. Even so, Outlook will occasionally go "Not Responding" for 30 minutes or more (no windows active - only option
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There does seem to be a problem with the Offline Address book. I can download this ok for this user on my home PC (Outlook 2010) but this will not download manually on the work pc with Outlook 2013 (despite following all the debug steps above).
On work PC I can see literally hundreds of "Schannel" errors in the Windows System event logs -
Error - Event 36888 Schannel
The following fatal error was generated :10
The internal error state is 10
These errors occur every 2-4 minutes continually all the time Outlook is running. When Outlook is closed the "Schannel" errors stop !
Can anyone suggest what else to try, please ?
I have already investigated this issue on the Office 365 Community Forum, and the Outlook forum and they suggested that it was a client (i.e Outlook) issue and that I should post here for further information.
Thanks for reading !

An update to this problem.
I brought one of the office PCs back to my home network and connected it up there. With no changes to the PC I was immediately able to download the Offline Address Book without errors.
This suggests to me that there must be some problem with the internet connection or router setup in the office environment.
The router is a TP-LINK W8970. The internet connection is PPPoA. I have seen some suggestion that an SPI firewall can cause issues. This router has an SPI firewall but this feature is disabled on the router.
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not dropping out).
However, something seems to be preventing the Outlook client from connecting properly with the Office 365 Exchange server in the office environment - or something is dropping the connection to Outlook. Does anyone know of any router settings that might affect
this ?
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With Multi-Factor Authentication ENABLED how can a admin connect remotely to manage Office 365 with PowerShell

With Multi-Factor Authentication ENABLED how can office 365 admin connect remotely to manage Office 365 with Power-Shell ?
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Does any know the procedure ?

This question was closed over a year ago. You will need to start a new question. You can post a link back here if you think it helps.
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¯\_(ツ)_/¯

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Is Outlook 2007 compatible with Office 365? The Office 365 will be part of Windows 2012 Essentials.

As of the time I am writing this, outlook 2007 still works (but I can personally attest that the experience isn't great.) By the time you read this, that can change and it may not work anymore. Microsoft only guarantees compatibility wothnoffoce
products in mainstream support. So that is 2010 and 2013 (or 365 Pro Plus equivalents.) 2007 is only in extended support, so MS has no guarantees or obligation to maintain compatibility, and they *specifically* call out 2007 support in their supported client
documentation.
More info here:
http://office.microsoft.com/en-us/office365-suite-help/office-365-system-requirements-HA102817357.aspx

Outlook 2013 with Exchange 2007 - out of office problem

We are using outlook 2013 with Exchange 2007. When users select their out of office it will work fine for the first day, however there after the Out of Office replies stop working. Out of Office is set correctly within Outlook, but what we have found
is that if the user opens Outlook the Out of Office starts to work again. Also when the user opens Outlook it takes around two minutes before it registers that Out of Office is on.
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Hi,
How do you configure your OOF? From standard OOF wizard or define an automatic reply template from Rule wizard?
If you are using a template, Outlook must be running for the Rules Wizard to automatically reply. Please refer to the Note in the following KB:
http://support.microsoft.com/kb/311107
If it is configured by using standard Out of Office assistance in File > Automatic Replies, please remove OOF settings in Outlook and set it from OWA 2007, then check whether the issue can be reproduced.
Regards,
Winnie Liang
TechNet Community Support

I am trying to use sync outlook 2013 with icloud and am receiving this error - Setup can't continue because Outlook isn't configured to have a default profile. Check your Outlook settings and try again - can anyone help me out

i am trying to sync outlook 2013 with icloud and am receiving this error - Setup can't continue because Outlook isn't configured to have a default profile. Check your Outlook settings and try again - can anyone help me out

Here are two threads you may want to review. I'm sure there are others. Good luck!
https://discussions.apple.com/thread/3427840?start=0&tstart=0
http://www.slipstick.com/outlook/icloud-outlook-problems-syncing-calendar/

Affects when migrating from Office 2013 to Office 365

I currently have office 2013, with two email addresses being used in Outlook. I need to download Office 365 which I have already purchased. Will this have any affect on my two Outlook email addresses, and all the emails that are there?

Hi,
The activation and licensing are different between the Office 2013 and Office 365. We can't just
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Hi,
You can deploy a hybrid environment using Exchange 2013 CU2 or later version with Office 365.
Could you please tell me what do you mean by "we have 2 of our users integrated with Office 365 so that they can utilize their Exchange Server email account with the apps and features of Office 365"?
Here is my understanding: You create these two mailboxes on Exchange 2013, but you need to allow for redirection from the on-premises OWA environment to the Office 365 OWA. If that is your case, you need to specify a target URL for your organization(for
example, www.outlook.com/contoso.com). If I have misunderstood your concern, please let me know.
For more information, here is an article for your reference.
Plan an Exchange Online hybrid deployment in Office 365
http://technet.microsoft.com/en-us/library/hh852414.aspx
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Problem with Office 365 Home - Setting up mail account

Would like to use Office 365 Home with SBS 2003 ? Will this work ?
Receive an error "The resource that you are trying to use is located on an unsupported version of Microsoft Exchange. Contact your e-mail administrator for assistance"
Thanks

Hi,
Based on the description, you wanted to create Outlook profile to connect to Exchange 2003 on SBS 2003. But you got error message. Is it right?
What’s your Outlook version?
Office 365 Home is compatible with only Windows 7 or later, and Mac OS X 10.6 or later. And Outlook 2013 doesn’t support Exchange 2003.
For more detailed information, I recommend you ask in Office forum which is staffed by more experts specializing in this kind of problems. You might get better help there. Thanks for understanding.
http://social.technet.microsoft.com/Forums/office/en-us/home?forum=outlook
Best regards,
Belinda Ma
TechNet Community Support

Can't connect outlook 2013 with Office 365 (Eventid 36888)

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