Can't connect to a majority of webpages using the RG54gs residential gateway

I'm stumped with the MSI Residential Gateway.
We primarily got it as a gift for my father-in-law who had just aquired a centrino laptop.  He started complaining that he was not being able to download his e-mails.  Found out later, it was because the gateway shuts off the connection after some time of inactivity and on occassion after a few minutes.  There was some improvement after I installed the new firmware (feb release) but it was still there.
I decided to bring it home and test it on my network.  I immediately noticed that I couldn't visit all the sites I used to.  It seemed that all the secondary sites were no longer available.  An example is, opened google (can connect), google searched for RG54gs and come up with the msi website but when I click on the link to the msi website, I get a page not available error.  This is also the same thing that happens to the rest of the links.  I hooked all connections back to my accton router and I'm able to access all site again.
Can't  figure out what the problem is?
There was a suggestion that for Ppoe connection you're suppose to leave the "connect on demand" button disabled.  I found a little improvement when it was enabled. All this is using the wired part. Using the wireless is totally useless with almost everything unaccessible even though the signal is excellent.
Sorry for the long story but it's really got me to a point where I don't know what else to do.  

Are you sure that this did not happen on the morning of June 15th when the major web sites were actually unavailable due to Akami problems?
Check the RG54GS configuration and see what DNS server it is using. Check the configuration of the PC and make sure it is using the RG54GS as the DNS server.
You don't mention if you are ADSL or cable. An incorrect MTU length (guess at 1400 if your service does not tell you) can cause connections to be dropped.
I use ADSL and could not connect at all until I got the new firmware, since then things have been OK. I am on a very marginal ADSL connection.

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