Can't connect to a VPN through Airport Extreme Base Station

I'm unable to connect through my Airport Extreme Base Station to my office via VPN. Is there something needed to be set up specially?
I'm using a notebook with WindowXP which connects to internet just fine.

Here is info:
Airport Utility finds an Airport Extreme with 802.11n(fast ethernet)
Base Station Name: Home
IP Address: 10.0.1.1
Airport ID: 00:19:E3:FA:A8:32
This is not the IP address of the modem. Even though light is green on Base station the ATV doesn't make the wireless connection.

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Why can I no longer print from my Windows XP computers to my Bonjour connected Canon printer thru an Airport Extreme Base Station (f/w 7.6.4, model A1301)?

Something has changed recently and I haven't figured it out. My 2 Windows XP computers are no longer able to print via Bonjour. I have tried removing and reinstalling Bonjour. Upgrading the firmware on the AIrport Extreme Base Station and comparing Port settings from an able to print Windows Vista laptop. Port settings match and Bonjour says it sees the printer...but the communication is not happening between the computer and the networked printer, it times out and produces an error in the print que. Both XP computers have no problem using the internet via the Base Station. One is wired and one is wireless. Thoughts?

Sounds a bit like a problem being discussed in this thread:
http://discussions.apple.com/thread.jspa?threadID=2651093&tstart=0
I suspect some kind of update is at fault. Like you, my printer/base station setup had been working fine until recently.

Cannot access certain web sites through Airport Extreme Base Station

I use the old (round) Airport Extreme Base Station (AEBS). Approximately three weeks ago I could no longer connect to americanexpress.com or to Godaddy or their mail servers. About a week ago the Godaddy sites started working again, but the American Express sites are still not working.
My current setup:
- AEBS connected to Time Warner New York cable modem
- Three Airport Express units - two connected to speakers, and one set up with WDS to provide Ethernet access to computer (PowerMac G5), which is in a separate room from cable modem
- I also have an Airport card in my G5 to connect directly to the wireless network (but that doesn't solve any of my problems)
I have tried resetting all the units, and have also tried running the network with all the Airport Express units turned off, none of which as allowed me to access American Express.
I have the exact same problems with my work-issued Windows 2000 laptop when logged in to the wireless network.
When I plug a computer directly in to the cable modem, I have no problem accessing any of the sites, which leads me to believe that the solution somehow lies with the AEBS - I just can't figure out what it is.
Any help/suggestions are much appreciated.
PowerMac G5, 23" Cinema Display, Airport Extreme Base Station (802.11b/g) Mac OS X (10.4.9)

If you're having trouble with throughput performance or just connecting to some websites, try changing the MTU value, on your Mac, to 1492. (The default value is 1500.) To do so, you can use a utility, like Cocktail or via OS X's Terminal.
MTU will vary with connection type. Cable and non-PPPoE, can use up to 1500, whereas PPPoE connections (WinPoet, RASPPPOE, Enternet, etc.) can only use up to 1492. For secure VPN connections (i.e., IPSec) use a MTU value less than 1500.
The best value for MTU is that value just before the packets get fragmented. To test, use the Ping utility.
OS X: ping -D -s 1472 www.dslreports.com
WinXP: ping -f -l 1472 www.dslreports.com
Reduce 1472 by 10 until you no longer get the “packet needs to be fragmented” error message. Then increase by 1 until you are 1 less from getting the same error message. Add 28 more to this (since your ping packet size, not including IP/ICMP header is 28 bytes). This will be your MaxMTU. (Note: If you can ping thru at 1472, stop, you’re done! Add 28 and your MaxMTU is 1500.)

Please help me connect eMac, cable modem, and Airport Extreme Base Station

I connected Ethernet cord from cable modem to Airport Extreme Base Station and then another Ethernet cord from Airport Extreme Base Station to eMac, but I could not get internet access on my eMac that way. I'm only getting internet access by directly connecting eMac to cable modem. Can someone please help me with a step by step explanation of how to set these 3 machines up so that I can have internet access on both my eMac and, wirelessly, on my new MacBook. Thank you very much in advance.
eMac & MacBook Mac OS X (10.3)
eMac & MacBook Mac OS X (10.3)
eMac & MacBook Mac OS X (10.3)

jenngee, Welcome to the discussion area!
Ensure that you power off the cable modem for a minute or so when you switch it to another Ethernet device.
Ensure that you are connecting the WAN port of the AirPort Extreme base station (AEBS) to the cable modem. The eMac should connect to the LAN port.
The steps for setting this up can be found in the "Designing AirPort Networks" (direct PDF link) document. Look through that document and try to get it setup. Then return here if you have more questions. Don't forget to post what you tried and the issues you encountered.

Wirelessly Connecting HP Laserjet P3015 to Airport Extreme Base Station

Hi, I just purchased a new Airport Extreme Base Station, and was able to establish an internet connection to it. I'd like to find out if it's possible to connect the HP Laserjet Enterprise P3015 to the Extreme, wirelessly rather than via a USB Cable. I've looked at the HP page for this printer, but I'm baffled by all the lingo. I believe it's a newer model of HP printer (or maybe it isn't?) but I bought it new from HP recently.
http://h20000.www2.hp.com/bizsupport/TechSupport/DocumentIndex.jsp?contentType=S upportFAQ&lang=en&cc=us&docIndexId=64178&taskId=101&prodTypeId=18972&prodSeriesI d=3815797&printver=true#10
Is there a term for the type of printer that can be wirelessly connected? Should the printer, by default, give off a signal that I can pick up? I don't see anything popping up in Airport Utility 6.3
I'm using OS10.7.5 by the way.
I'm off to post a message on the suitable HP forum (if I can find it ) but I'm so used to the Apple Community knowing what's what, that I was hoping that some kind soul here might just have experience with this.
Thank you.
PS. From what I can understand from the "Trouble-shooting FAQ," wireless printing is possible, but I just don't see an option for syncing it up with a MAC? Maybe it only works with Windows?

wuzradioman
I don't see where the P3015 printer is wifi capable. Therefor, you cannot use wifi to directly communicate with it.
Thanks for the reply Wuzradioman. I dug around (several) of HP's sites and it looks like the info was slightly different for the same printer listed on both the Home and Business sites. I did find a link on a 3rd HP page (which I've since misplaced!) that indicates that the P3015 requires a wireless card to be installed. But when I clicked the link for "accessories and additional hardware" a link to the card was nowhere to be found. I'll try to dig up that link in the event that some other poor soul has the same printer and a similar question.
Vernon Alexander
I find the HP printers (they're called wireless printers by the way) to be cumbersome to connect wirelessly. there's a lot of manual work involved that can be time-consuming. For example, I found it incredibly irritating to enter the wireless access passcode.
Thanks for the reply. After talking to some other people, this seems to be the consensus on wireless printing. I guess there's a reason, esp. in enterprise environments, that printers are often hard-wired.
Bob Timmons
you can run an Ethernet cable over a much longer distance than a USB cable, so Ethernet might be the best option, and the one I would prefer.
As far as wireless, If you connected an AirPort Express to the printer and disguised it near the printer, then you could locate the printer anywhere you want and have it connect using wireless to the network.
Instead of installing a wireless "card" inside the printer, you use an outboard device to accomplish the same task.
Thanks Bob. I did end up hooking up via a Cat-5e cable from printer to Airport Extreme base. Previously, I had the printer hooked up via USB cable (at a shorter distance) to my Airport Express, which the Extreme now replaces.
Unfortunately, I can't seem to get the HP Laserjet P3015n printer recognized after having connected it via Cat5e cable to the Airport Extreme. 1) there's still somethign about it being attached to the old Airport Express (which is now used to extend my network. 2) The P3015 is identified as a P3010 - which is a carry-over from when I had originally set up the printer on my (then) main base station which was the Airport Express. I didn't (or rather "stopped") questioning the fact that the P3015 was recognized as a P3010 just because it was the only way I could get the printer to be recognized at the time.\\
But I suppose this new challenge merits a separate thread, which I'll start after I do a search of the support forums. Maybe there's something obvious I'm not doing to get the printer sorted out.

I need help with connecting an external HD to Airport Extreme base station

So i have the base station set up, and it recognizes my hard drive in the airport utilities and have the file sharing turned on, but when i connect to the base station wirelessly from my macbook pro, the hard drive and base station does not show up in the shared section in my finder. Any ideas as to whats up?

I'm having a similar problem, and I hope you'll excuse my ignorance but is there a difference between rebooting and just restarting. I've done the latter (numerous times) but not the former.
I have set up my Airport Extreme Base Station to my wireless router (DSL Internet connection) and to an external hard drive (MyBook Essential 640GB with USB connection). Internet works fine.
When I plug the hard drive directly into my MacBook it recognizes it fine, I can copy files to it, add folders, explore them etc.
When I plug the hard drive into the Base station, it appears as a network drive on the side bar of my finder window, but when I click on it to open it, it is empty, it shows 0 items and the available memory, but none of the files I put on it are visible to explore.

Can't see External HD through Airport Extreme Base Station

I have upgraded to the Apple Airport Extreme Firmware 7.1. Previously I was unable to see my 2 External HDs that are connected to the base station via a powered USB hub. Both of the HDs are FAT32s. I had hoped the firmware update would resolve the problem. But I am still not seeing the HDs. I connect to the base station wireless through a MacBook.
Any clues/help would be appreciated. I've scanned through several posts and seen people with similar problems and others that can see their HDs but not some files.

I suggest using the following instructions to re-check your AirPort Extreme Card/Antenna cable installation in your G4 iMac just to be sure nothing was missed: iMac (17-inch 1GHz) and iMac (USB 2.0): Customer-Installable Parts Instructions
Also, check that the antenna cable is firmly attached per this Apple Article: http://docs.info.apple.com/article.html?artnum=108039
I have the base station connected to a pc so I can't download iStumbler.
For the PC, you can use NetStumbler instead.
I'm not sure how to check if a signal is being sent through Airport utility.
Instead of the AirPort Utility, you can use the Internet Connection utility to verify signal strength of your base station. To access this utility, just right-click the AirPort status icon in the menu bar, and then, select it from the drop-down menu.

Can I extend a network with an AirPort Extreme Base Station Rather than with an Express?

Topic title pretty well sums up the question.
I have a TimeCapsule Base Station with two Expresses for extending the network through the house.
We're doing a 3 room addition, and there is not a convenient place to put an Express in a wall outlet in the middle room of the addition, but there's a perfect place to put an Extreme on top of a piece of furniture.
So, can the Extreme act as an "extender" only, in lieu of using an Express?

pcbjr wrote:
Topic title pretty well sums up the question.
I have a TimeCapsule Base Station with two Expresses for extending the network through the house.
We're doing a 3 room addition, and there is not a convenient place to put an Express in a wall outlet in the middle room of the addition, but there's a perfect place to put an Extreme on top of a piece of furniture.
So, can the Extreme act as an "extender" only, in lieu of using an Express?
Hiya.
You can absolutely extend a network with an Extreme. I've got a 5th gen. Extreme extending a network created with a 3rd gen. Time Capsule. On the Extreme, you'll have the option to allow (or not) WiFi clients. I recommend having all units updated to the current firmware (7.6.1 as of this writing). Note that extending doesn't work in daisy-chain fashion, meaning that your Expresses or Extremes will each connect to and extend from the TC. As such, you'll want the TC to be in as central a location as possible to offer the best coverage.

PS3 can't see new Airport Extreme base station

I replaced my old airport extreme with the latest one, but now my PS3, which is on another floor, cannot see the base station, and the new base station has a lot less range than the old one. With my old one I could sit out in the back yard with my laptop, and the PS3 picked it up right away over our wireless network, but now, nothing. My laptop connects okay, just can't go very far. Nothing has changed except the base station itself. Please help.

Hello Uri. Welcome to the Apple Discussions!
A few things I would suggest that you try to see if either or both help with the PS3's connectivity to the 802.11n AirPort Extreme Base Station (AEBSn):
o If currently enabled, disable the Guest Network.
o Use a separate Network Name for the 5 GHz radio. Make sure that the PS3 connects to the 2.4 GHz radio's wireless network.

Airport extreme base station no longer recognizes password

Away from house for a week. Came back and none of our iPhones, iPads can connect to wifi network. Airport Extreme base station will no recognize my network password to check settings. Airport Epress will not join network either.

Hi danny_A1A!
I have a couple of articles here that should be able to help you troubleshoot this issue. The first is a quick assist article pertaining to Wi-Fi issues and can be found here:
Wi-Fi Quick Assist
http://support.apple.com/kb/ht1145
We also have another article on troubleshooting Wi-Fi connectivity, and it can be found here:
Wi-Fi: How to troubleshoot Wi-Fi connectivity
http://support.apple.com/kb/HT4628
Take care, and thanks for visiting the Apple Support Communities.
-Braden

Should I get a Airport Extreme Base Station?

My linksys is giving me problems. But with the compatibility problems I've been reading about with the AEBS, should I get it? I currently have a 2 macbooks, one with tiger, one with leopard, a windows xp pc, and 1 macbook pro running leopard. This christmas I'll be adding another Macbook and an iMac running leopard. Thanks.

Hello Pozzi. Welcome to the Apple Discussions!
But with the compatibility problems I've been reading about with the AEBS, should I get it?
I'm not quite sure which "compatibility problems" you are referring to. None of your Macs or the PC, running WinXP, should have any problems connecting with the 802.11n AirPort Extreme Base Station (AEBSn). For maximum security, using WPA2, just be sure that your PC's version of XP is at least at SP2 or greater and that it has WPA2-compliant wireless capability.

Apple AirPort Extreme Base Station Model A1143 1st gen

I cannot set up my airport extreme router, It keeps on blinking amber. I tried to troubleshoot it with the instructions given on the manuals to no avail.
Serial # 6F******Y EW
Airport ID: ****
<Personal Information Edited by Host>

Hello lvpd. Welcome to the Apple Discussion!
i want to extend the range of my old airport extreme base station, the one that is a circular pyramid. I was wondering if the airport express would work or if I should get something else.
Yes, you can extend the older 802.11b/g AirPort Extreme Base Station (AEBS) with the newer 802.11n AirPort Express Base Station (AXn). To do so, they would both need to be reconfigured for a Wireless Distribution System (WDS).

Apple airport extreme base station b/g (old model) and airport express

i want to extend the range of my old airport extreme base station, the one that is a circular pyramid. I was wondering if the airport express would work or if I should get something else.

Hello lvpd. Welcome to the Apple Discussion!
i want to extend the range of my old airport extreme base station, the one that is a circular pyramid. I was wondering if the airport express would work or if I should get something else.
Yes, you can extend the older 802.11b/g AirPort Extreme Base Station (AEBS) with the newer 802.11n AirPort Express Base Station (AXn). To do so, they would both need to be reconfigured for a Wireless Distribution System (WDS).

Mac Book pro can't connect to Internet through Apple airport extreme base station

I had problems connecting to the internet in the past with my macbook pro. One day it suddenly started working again but then I bought a second apple TV I lost connectivity. I have tried changing the IP address manually and while it shows me connected to the wifi I am still with out internet. When I hooked up the new Apple TV that I bought it booted my computer from it's ip address. The apple TV though wouldn't work and now nor would my computer. I ended up setting the Apple TV's ip address manually and now it works fine. My computer on the other hand does not no matter if I set it manually or not. Even if I plug in the ethernet cable from the base station it doesn't work. It show that it has a self assigned IP address. After I set it manually it shows that I am connected both via wifi and the ethernet cable but I can't connect to the internet. If I plug the modem directly into the computer bypassing the base station I get internet and it is using the IP address that worked originally.
It has something to do with the connection from the base station to my computer but this is odd considering every other device I have: iPhone 4, apple tv, apple tv, apple mini with retina display all work perfectly via wifi (newest apple tv had to be set manually as I stated above but now works fine). When I check the ip of the base station itself it seems to be different from the ip of the computer when the computer was connected directly to the router. I don't understand why my computer now can't connect to the internet via the base station whether it be wifi or by ethernet. Can you please help me trouble shoot this?
I have an AirPort Extreme base station which allows up to 50 users and a 30 meg connection speed.
I have a MacBook Pro (17-inch Early 2009), OS X Mavericks (10.9.2)

It has something to do with the connection from the base station to my computer
I don't think so..
I just posted a reply which totally vanished.. strange strange website now.
Please post some screenshots of your AE setup from the airport utility.. I want to see the summary page, then the network and internet tab.
Please tell us what modem you use.. is it a router??
If you have satellite or 3G wimax etc service they often are limited to 5 IP addresses... the AE takes one and then 4 more devices can join .. no more.
You need to also give us the screenshot of the IP you are getting in a computer that works.
EDIT
Sorry this is half double post.. the previous page refused to display.. now it has returned..

HT4262 How can I connect 6 computers simultaneously to Airport extreme?

I have tried troubleshooting several ways and the some computers work and others don't. How can I connect 6 wireless computers to Airport Extreme?

Matt
Is it possible to speak on the phone? The situation is so convoluted it might be easier to help me get back on track in person. When I first had this issue I got on an apple site that had a chat room in which I typed in my problem. After several missives back and forth, the apple technician asked for my number and we spoke on the phone. The technician walked me through rebooting the actual airport plug (as opposed to the router box) and got me up and running. Do you know how I can relocate that chat site for technical support?
Thanks
David

Can't connect to a VPN through Airport Extreme Base Station

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