Can't connect to Address Book Server anymore

I'm having a problem with our mac mini's address book server.
Users are unable to add accounts to their address books and get the error message:
»Address Book couldn't discover the account settings for the CardDAV server "XY". Make sure the user name and server address are correct, then click Create.«
However, everything works perfectly fine when i'm adding the same account on the server directly, everything works perfectly fine. In this case, it works with all possible server addresses (localhost, ip, and our dyndns address). however, none of these addresses works from the clients.
all clients are in the same subnet as the server and i turned off the firewall for testing purposes.

you're right, the description is a quite confusing.
here's another try
i have a small office network with a mac mini server, several mac clients and a speedport router which also acts as the dns server for the network. the server is used primarily as an intranet server (the whole dyndns-thing is an experiment right now).
when i add an account in the address book application of a client computer, i get the message noted in my first post. i tried connecting using the host name (xy.local) and the ip address of the server – none worked. however, when i login as a test user directly on the server and add the same account in that address book, it works normally.
another thing (and i don't know if that is related to the problem) is that since recently, browsing to xy.local in safari has been extremely slow (we're talking about 5 minutes of page load time). however, when i ping that address, it responds quite fast.
i checked the dns logs but my knowledge about dns is quite limited…

Similar Messages

Lion Server: iOS 5 clients can't connect to Address Card Server

I have set up shared accounts on the server for Calendar and Address Book (family) sharing. Although I can add and use the Address Book shared account on OS X Lion clients, I can't get this to work on iOS 5 clients (iPhone nor iPad). I keep on getting "CardDAV account verification failed".
Calendar sharing works just fine on both OS X and iOS5 clients
Let me briefly describe my setup and observations:
Server:
Running Lion Server 10.7.2 on Mac Mini (server)
Using SSL connections with keys generated during set-up of the server
Portforwarding in router (ao) for 8008 and 8843 (iCal and Address Book)
Created shared accounts on server for Calendar ("sharedcalendar") and Address Book ("sharedcontacts")
In the DNS server I created services in my primary zone for "_caldavs._tcp." and "_carddavs._tcp." both on port 8443
OS X Client (Calendar)
Created additional CalDAV account in preferences (user "sharedcalendar")
Left the server settings untouched (server path, port "auto" and using SSL but not Kerberos)
Created in "sharedcalendar" different calendars and reminder lists for the family members which each can access from their OS X client
This account is now set-up through Profile Manager (tried this with Address Book as well but didn't make any difference)
iOS 5 Client (Calendar)
Once tested on standalone and got this working I'm now using the Profile Manager to push the definition of the shared account to all clients
Hostname with port 8443 (default)
Left Principal URL blank since it was optional
User "shared calendar" with the appropriate password
Ticked "Use SSL"
OS X client (Address Book)
Created additional CardDAV account in preferences (user "sharedcontacts").
Left the server settings untouched (port 443 using SSL)
iOS 5 client (Address Book)
In the settings add a CardDAV account (server, user "sharedcontacts", password, description).
First error message "Cannot connect Using SSL. Do you want to try setting up the account without SSL?". When I press continue I get the error "CardDAV account verification failed"
If I then save the account details still and edit the account I can access the "advanced settings". When I change to SSL I have tried port 0 (default value), 8443 (the one that's listed in the documentation) and 8843 (which is used by default if you try to set up the
account in Profile Manager). All to no avail, including Profile Manager
Observations:
Lion Server app nicely lists both Calendar and Address Book Server as active (plus Profile Manager, File Server, Web server and Wiki server)
When I access my server home page, Calendar is listed in addition to other services (Mail | Calendar | Change Password | Profile Manager) but not Address Book. Is this normal behaviour? i.e. can't Address Book entries be changed through a web interface?
Address Book on OS X client uses 443 for SSL but does not require me to define port 8443 for secure iCal or Address Book server communications
Lion Server Profile Manager specifies port 8843 as port for SSL communication. I only saw 8443 listed in documentation
The response "can't connect .." or "account verification failed" happens very quick which make me think either the verification doesn't even leave the iPad or there is something wrong in the SSL connection
Since iCal set-up works nicely using the same ports I am puzzled why it doesn't work for Address Book
Your solutions or suggestions how to investigate are most welcome,
Erik

Thanks for joining the discussion.
Although port 8443 is mosten quoted as correct port for CalDAV and CardDAV, port 8843 can be found both on Apple's website and other places:
see Technical Note 1649 to find port 8443 listed for iCal and port 8843 for Address Book
Mac OS X Lion Server for Dummies (sic) lists port 8843 on pages 236 and 238 but port 8443 in many other places
when you want to push iCal and Address Book information with Profile Manager, Profile Manager lists port 8443 for iCal but port 8843 for Address Book as default:
So I hope you understand I'm somewhat puzzled.
I did get the Address Book working for my Lion desktops with the all the necessary certificates as far as I know, just not for the iOS devices (iPhone and IpPad). iCal sharing from Lion Server works fine on both Lion and iOS devices.

Can't connect to the Apple server anymore!

Hello,
Two weeks ago I was FINALLY able to go from dial-up (Copper.net) to DSL Verizon). Ever since I have not been able to use the Software Update, Safari, IE for mac, or get iTunes to get track names of cds.
Everything else works fine. I'm on an iMac G4 running OS X 10.4.11. The modem is Model 6100F. I've tried following the advice given to others with a similar problem but nothing has worked. Can someone please tell me how to fix this? Thanks.

Check in System Preferences > Network, double click your connection and click the Proxies tab. If there a check in Web Proxy, uncheck it.
Safari, iTunes, and Software Update use HTTP (port 80), and if a proxy server is enabled and you aren't using one, then you won't be able to connect using those apps.
Firefox bypasses the System Prefs proxy settings (it uses its own settings), so if Firefox works, that's indicative of a proxy server setting issue.
Hope this helps... If not, post back.

Mimic Snow Leopard's Address Book Server

Is there a way to mimic the functionality of Snow Leopard's upcoming Address Book Server? We recently acquired an Xserve and before the rumors of 10.6 even started up, one of our desired features from Leopard Server was a sort of synchronizing Address Book "server" for our users. Is there any way we could achieve this now? I'm okay with doing some manual set up on each user's (less than 20) computer, and/or a third-party server on the Xserve that could somehow act as the Address Book server.
LDAP and OD are new to us, and we currently aren't using OD to authenticate our users. The desired effect of this is not that our address books for each employee is the same, but that we can sync our address information of all of our clients and such. With the LDAP section of the Address Book.app preferences and the availability of OS X Server, is there anything we can do to achieve Address Book Server functionality today?

There's this:
http://www.macupdate.com/info.php/id/27004/address-book-server
I have no experience with it, so I can't make a recommendation.

How can I connect to a windows server from a mac book pro

How can I connect to a windows server from a mac book pre?

I have a Dell Power Edge T110 ii in the office that has files and software I need to access when away from the office, when I am on the road I use a mac book pro and an iPad.
I am sorry if I am being a bit vague but this is all new to me, I have tried 3 IT guys but they can not find a way.
Any help is greatly appeciated.

How do I add an Address Book Server account to iPhone 3G iOS 3.1.3

Heya,
I have an iPhone 3G that is running version 3.1.3 of the iPhone OS and I need to add an Address Book Server account (that is being run on Snow Leopard Server to the phone but the only option I have is LDAP. My understanding is that Address Book Server uses CardDAV not LDAP. So I went ahead and added the account by choosing "Settings" -> "Mail, Contacts, Calendars" -> "Add Account..." ->"Other" -> "Contacts - Add LDAP Account" and entered my servers information. After selecting "Next" it prompts me with the following message:
"Cannot Connect Using SSL - Do you want to try setting up the account without SSL?"
I choose "Continue" -> the message disappears and I choose "Save" -> then I'm prompted with this message:
"This account may not be able to search contacts. Are you sure you want to save?"
I choose "Save" and it appears to add it. To verify I exit "Settings" and go to "Address Book" and none of my contacts appear. I even let it sit for an hour on a WiFi connection without any luck. Can someone help?
Thanks!
Tags: ios 3, ios 3.x, addressbook server, addressbookserver, sls, carddav, ldap, iphone 3g

Haha, I asked for that.
I get the error "Unable to verify account information" whenever I try and add the account (note I've hidden my email address in the picture)

Calendar server and address book server login fails with outlook connector

Hi all,
I have installed Java Communication Suite 5 according to the doc http://blogs.sun.com/factotum/resource/comms5-install-linux.html.
When i deploy the connector i get the pop ups saying "Server:servername:3080
Error:service not available" also
"Server:servername:80/uwc"
Error:service not available"
asking to login to calendar server and address book server.Clicking "OK" allows install.
In outlook i can send and receive mails but not the meeting requests.It gives the error "login to calendar server" when i create a meeting request.
Please let me know what i have to do to get rid of the error.The username and passwd entered is correct.
Regards,
lmeenakshy

Hi,
When i deploy the connector i get the pop ups saying
"Server:servername:3080
Error:service not available" also Do you get exactly what you say above, or have you substituted in the real server name for "Server:servername:" above?
I would check through the outlook connector deployment configuration to verify that you have inserted valid information into all of the host & port fields - perhaps check the .ini file that is created to see if it has "Server" and "servername" listed.
"Server:servername:80/uwc"
Error:service not available"You are able to log into UWC via the web-interface and access your calendar/pab and edit/modify/delete calendar & addressbook entries right? The services are all up?
asking to login to calendar server and address book
server.Clicking "OK" allows install.The outlook connector deployment software gives you the option to increase the logging level, try that and see what the logs say - what was it trying to connect to/check which failed.
In outlook i can send and receive mails but not the
meeting requests.It gives the error "login to
calendar server" when i create a meeting request.
Please let me know what i have to do to get rid of
the error.The username and passwd entered is
correct.I suspect this is more of an underlying configuration issue that needs to be sorted out, once that happens you shouldn't have to keep logging in.
Regards,
Shane.

Cant add new contacts to Address Book Server

I would like to have a Global Address Book Server where all the user can add/delete contacts. I have done all the setups but in the iMacs (the users) I can see the Address Book Server but NOT the + button to add a new contact. Why ?
In the group name, together to "Address Book Server" there is not any error icon so I understand the client-server connection is well done.
Can someone tell me what should I check ?
Thank you in advanced

I was look ing at this last night. I think there's an 'add new contacts to' type pop-up somewhere in the client account settings. That might be it.

10.6.2 breaks syncing address book server contacts on iPhone?

I had this working, then I think it broke what I updated to 10.6.2.
Snow Leopard Server with Address Book Server. My 10.6.2 client can successfully connect to and sync contacts that are on the server. No problem. When I go to sync my iPhone, only the contacts that are stored locally on my machine sync, not the contacts on the server.
As I said, this was working, then one day it wasn't. I was able to sync the contacts that are stored on the server to my iPhone via iTunes. "All Contacts" is still checked, nothing changed other than 10.6.2 update.
Can anyone else verify this? Are you doing this? Is it working for you in 10.6.1? 10.6.2? Thanks in advance. (And yes, I have posted this in the SLS forum, but this isn't a server connectivity/behavior issue, it's between the iPhone and iTunes and Address Book.)

Apple says that if it used to work for me, as is described in the materials on the website which is the way it is supposed to work, that it was actually the unexpected behavior. Hm.
They did say to wait for an iPhone update which will allow the iPhone to talk directly to Address Book Server. For now, I should make a local group, copy the contacts from the server into that local group, and sync them that way. Kind of defeats the whole purpose of a central contacts server. Oh well. Here's hoping.

Problems with the address book server! Really need some help here!

Hello everyone!
for about some time now, we're having some troubbles with the address book server located on our Mac Pro Server running SL Server. The connected clients somehow show multiple entries of groups, contacts and everything else address book can show. Sometimes you see one group or contact about 20-30 times or even more.
How can the addressbook server on SL Server be configured that these faults won't show up again. With this present, using address book server is useless. As far as my knowledge goes, I've tried everything I can. I deleted the address book account set up on each client, readded it, but no help. I stopped the address book server on the Mac pro, but no help either.
For your further information: we're connecting 14 clients. Moste of the rum Lion, three run ML and several iDevices connect via WiFi.
Please help me, as this really is frustrating!
Looking forward for your help.
Regards,
Moritz

james211 wrote:
I have been trying to convince my landlord for months to get Fios in the building.
If your landlord doesn't want FIOS in the building, then it's not going to happen.
Vote with your wallet and move.

Lync popups frequently to connect to address book.

Hi Team,
I have an issue with lync, which popups frequently to connect to address book and response groups.
Address book doesn't synchronize with the server.
The below is the Event log of that.
Address Book Server has encountered an unexpected exception.
Exception: The file cannot be accessed by the system.
Exception Type: System.IO.IOException
   at System.IO.__Error.WinIOError(Int32 errorCode, String maybeFullPath)
   at System.IO.Directory.InternalCreateDirectory(String fullPath, String path, DirectorySecurity dirSecurity)
   at System.IO.Directory.CreateDirectory(String path, DirectorySecurity directorySecurity)
   at Microsoft.Rtc.ABServer.ABServer.ReadContactsFromSqlAndWriteToOutput(NormalizeRuleSet normalizationRules, SqlConnection sqlConnection, List`1 sinks)
   at Microsoft.Rtc.ABServer.ABServer.Synchronize()
Cause: Internal Error
Resolution:
Contact Product Support Services.
Kind Regards,
Arun

Hi,
You can do this by GPO.
More details:
http://blogs.technet.com/b/askds/archive/2007/08/14/deploying-custom-registry-changes-through-group-policy.aspx
Best Regards,
Eason Huang
Eason Huang
TechNet Community Support

Setting up Address book Server

How do I set up an Address book server.
Do I have to go about setting up full blow network accounts.
I would just like to share contact information between a large group of coworkers. maintaining one company directory instead of individual directories on each users machine.
Thanks for the help

I'd probably use LDAP (Open Directory), but you can choose to use use either LDAP or a shared Address Book Server, or you can use both in parallel. Here's a write-up: [Address Book Tips: Shared Contacts, LDAP Connections|http://labs.hoffmanlabs.com/node/1600]

My iPhone is stolen. How can I get my address book back from the iCloud? I should have synchronized my iPad address book. However, I loss some recent contacts from iPhone.

My iPhone is stolen. How can I get my address book back from the iCloud? I should have synchronized my iPad address book. However, I loss some recent contacts from iPhone.

I use my iPad to get the address book backed up by iCloud from my iPhone. However, I cannot see the recent new contacts from my iPad. Is there anyway to check the iCloud server to see if my address book backup from my iPhone is still there?

Address Book Server - access from WAN

I can access my Address Book Server using the server's LAN IP address but not its domain name.
I have set up a global Address Book using the technique suggested in this thread https://discussions.apple.com/message/10571482#10571482 which works well. I have a couple of users set up who can see changes the other user makes to the Global Address Book.
The Global Address Book is accessed at my OS X Server's LAN address, 192.168.1.1 with the details as stated in the above thread.
I should (and want to) be able to access the Global Address Book from outside my LAN using the OS X Server's fully qualified domain name, myserver.mydomain.tld. But it doesn't. The client (10.7) Address Book fails to access. The domain address is correctly mapped to the server and works for other services such as iChat. Router ports are (obviously) open.
So I can set up a client Address book using 192.168.1.1:8800/principals/groups/abglobal/ but not myserver.mydomain.tld:8800/principals/groups/abglobal/ nor over port 8843 & SSL.
Any clues?
Thanks!
Message was edited by: David Gordon to correct a typo.

aneez_backer wrote:
The application retrieves the contents of 'address book' when provided with login information of yahoo or any other email account. Can somebody let me know the way to do it??
Yahoo might...
I believe that for different email service providers, the method to access the address-book would be different. Can anybody leads to any of the service providers??
It likely would be, if it's supported at all. Ask the support department of your service provider.

Unable to establish a session with the Address Book Server

I have installed the following
Sun Java System Messaging Server 7 Update 3
Sun Java System Calendar Server 6.3
Sun Java System Directory Server 6.3.1
GlassFish Enterprise Server 2.1 Patch 2 with HADB support
Delegated Administrator 7
Sun Convergence 1 Update 3
as per the instruction here
http://wikis.sun.com/display/CommSuite7/Sun+Java+Communications+Suite+7+on+a+Single+Host
My problem is that when I open outlook and try to add a new contact, I get a message saying:
Unable to establish a session with the Address Book Server. Contact your server administrator for help or try later.
When using webmail, I can add contacts just fine.
How can I fix this problem?
Thanks
Edited by: Nevron on 26 ??? 2010 11:31 ??

Nevron wrote:
My problem is that when I open outlook and try to add a new contact, I get a message saying:
Unable to establish a session with the Address Book Server. Contact your server administrator for help or try later.Refer here:
http://forums.sun.com/thread.jspa?threadID=5424727
You need to log a Sun support request to get the latest Convergence patch.
Regards,
Shane.

Can't connect to Address Book Server anymore

Similar Messages

Maybe you are looking for