Can't connect to app or iTunes store , what's going on?

WWhat's going on ? Not connecting to iTunes or App Store ?

As per the Apple iCloud status page, they are having issues. Do not make changes at your end.
https://www.apple.com/support/systemstatus/
Edit

Similar Messages

  • How can i download an app from iTunes store, that exists just in a "swiss store". Because my account isn't allowed to download apps from other stores than a slovene. ???

    how can i download an app from iTunes store, that exists just in a "swiss store". Because my account isn't allowed to download apps from other stores than a slovene. ???

    You have to be in a country, and have a billing address in that country, to download from its store. You can try requesting that the app be added to the Slovenia store, but unless the app's developer/rights-holder agrees to it then Apple won't be able to sell it there : http://www.apple.com/feedback/itunes.html

  • Recently downloaded Itunes and can't connect to Ping or itunes store.

    I have recently downloaded itunes and I can't connect to Ping or Itunes store. I downloaded Itunes a few days ago and both were working but they suddenly stopped working. I downloaded itunes again but it hasn't made any difference. I ran diagnostics and it said "secure link to iTunes store failed" and I can't click on help because it says "Itunes help is unavailable because your computer isn't connected to the internet".  I will copy and paste the diagnostic report below.   Please help!!!    Paul      Microsoft Windows Vista Home Premium Edition Service Pack 1 (Build 6001) Sony Corporation VGN-N38Z_W iTunes 10.6.1.7 QuickTime 7.6.8 FairPlay 1.14.37 Apple Application Support 2.1.7 iPod Updater Library 10.0d2 CD Driver 2.2.0.1 CD Driver DLL 2.1.1.1 Apple Mobile Device 5.1.1.4 Apple Mobile Device Driver 1.43.0.0 Bonjour 3.0.0.10 (333.10) Gracenote SDK 1.9.5.502 Gracenote MusicID 1.9.5.115 Gracenote Submit 1.9.5.143 Gracenote DSP 1.9.5.45  iTunes Serial Number 002BB06403829878  Current user is not an administrator. The current local date and time is 2012-05-08 23:34:20. iTunes is not running in safe mode. WebKit accelerated compositing is enabled. HDCP is not supported. Core Media is not supported. (16005)  Video Display Information  Intel Corporation, Mobile Intel(R) 945GM Express Chipset Family Intel Corporation, Mobile Intel(R) 945GM Express Chipset Family   **** External Plug-ins Information ****  No external plug-ins installed.  **** Network Connectivity Tests ****  Network Adapter Information  Adapter Name:     {2298F306-7179-4312-AB03-5C5F0A929736} Description:     Realtek RTL8191SU Wireless LAN 802.11n USB 2.0 Network Adapter IP Address:     192.168.0.2 Subnet Mask:     255.255.255.0 Default Gateway:     192.168.0.1 DHCP Enabled:     Yes DHCP Server:     192.168.0.1 Lease Obtained:     Tue May 08 22:32:26 2012  Lease Expires:     Wed May 09 22:32:26 2012  DNS Servers:     192.168.0.1  Adapter Name:     {32ADC76E-6E18-42A2-A312-91CFB2B035AB} Description:     LAN-Express AS IEEE 802.11g PCI-E Adapter IP Address:     0.0.0.0 Subnet Mask:     0.0.0.0 Default Gateway:     0.0.0.0 DHCP Enabled:     Yes DHCP Server:      Lease Obtained:     Thu Jan 01 00:00:00 1970  Lease Expires:     Thu Jan 01 00:00:00 1970  DNS Servers:       Adapter Name:     {6864BD18-8B01-4731-85D2-6E63C2F43573} Description:     Marvell Yukon 88E8036 PCI-E Fast Ethernet Controller IP Address:     0.0.0.0 Subnet Mask:     0.0.0.0 Default Gateway:     0.0.0.0 DHCP Enabled:     Yes DHCP Server:      Lease Obtained:     Thu Jan 01 00:00:00 1970  Lease Expires:     Thu Jan 01 00:00:00 1970  DNS Servers:       Active Connection:     LAN Connection Connected:     Yes Online:          Yes Using Modem:     No Using LAN:     Yes Using Proxy:     Yes  Firewall Information  Windows Firewall is off.  Connection attempt to Apple web site was unsuccessful. The network connection timed out. Basic connection to the store failed. The network connection timed out. Connection attempt to Gracenote server was successful. The network connection timed out. Last successful iTunes Store access was 2010-10-28 23:21:12.   **** Device Connectivity Tests ****  iPodService 10.6.1.7 is currently running. iTunesHelper 10.6.1.7 is currently running. Apple Mobile Device service 3.3.0.0 is currently running.  Universal Serial Bus Controllers:  Intel(R) 82801G (ICH7 Family) USB Universal Host Controller - 27C8.  Device is working properly. Intel(R) 82801G (ICH7 Family) USB Universal Host Controller - 27C9.  Device is working properly. Intel(R) 82801G (ICH7 Family) USB Universal Host Controller - 27CA.  Device is working properly. Intel(R) 82801G (ICH7 Family) USB2 Enhanced Host Controller - 27CC.  Device is working properly.  FireWire (IEEE 1394) Host Controllers:  Texas Instruments OHCI Compliant IEEE 1394 Host Controller.  Device is working properly.  Most Recent Devices Not Currently Connected:  iPod classic running firmware version 2.0.1 Serial Number:     8K933A3C2C7  **** Device Sync Tests ****  No iPod, iPhone or iPad found.

    Doublechecking. In the course of your troubleshooting to date, have you worked through the following document?
    Apple software on Windows: May see performance issues and blank iTunes Store

  • I can't purchase in apps from itunes store

    I can't purchase in apps from itunes store. It said i must verify Password & Security Questions to purchase. But i fotgot my Password & Security Questions. So what can i do now? Please help me! Thank you!

    From a Kappy  post
    The Three Best Alternatives for Security Questions and Rescue Mail
       1. Use Apple's Express Lane.
    Go to https://expresslane.apple.com ; click 'See all products and services' at the
    bottom of the page. In the next page click 'More Products and Services, then
    'Apple ID'. In the next page select 'Other Apple ID Topics' then 'Forgotten Apple
    ID security questions' and click 'Continue'. Please be patient waiting for the return
    phone call. It will come in time depending on how heavily the servers are being hit.
    2.  Call Apple Support in your country: Customer Service: Contact Apple support.
    3.  Rescue email address and how to reset Apple ID security questions.
    A substitute for using the security questions is to use 2-step verification:
    Two-step verification FAQ Get answers to frequently asked questions about two-step verification for Apple ID.

  • Why I Can't Connect to Game Center,Itunes store, app store?

    I cant connect to Game center,itunes store and app store and in my itunes in my pc it says an error occured(-50) how can i fix this?

    http://support.apple.com/kb/TS3297

  • I can't find some apps in iTunes store

    I can't find some apps in iTunes app store when searching for those apps on an iPad.  I can find them when searching on an iPhone.  Why is this happening?

    These are user-to-user forums, you are not talking to Apple here. If you can't find the app in the store then it may have been removed either via the app developer or by Apple - have you not got a copy of it somewhere e.g. on your computer or on a backup ?

  • My new iPad air 2 won't connect to app or iTunes store

    my new iPad air 2 won't connect to app or iTunes store

    Hi Brad,
    Welcome to Apple Support Communities.
    Take a look at the article linked below, it provides troubleshooting tips and information that’ll help you resolve the iTunes Store connection issue that your seeing with your iPad Air 2.
    iTunes: Advanced iTunes Store troubleshooting - Apple Support
    Cheers,
    -Jason

  • I can't buy any app in itunes store

    I can't buy any app in itunes store

    How much money is on your account? How do you pay it?

  • Trouble connecting to apps and iTune store.

    Have new iPad. I can get connected to internet, but can't get on the App store.  AFter lots of "thinking", message is " can't connect to iTunes store.  I have an account (opened from another computer, and have a user ID).  Any advice.  One friend suggested I have an older version router and must have a newer version WPA instead of WEP.  Feedback??   DW 

    The Complete Guide to Using the iTunes Store
    http://www.ilounge.com/index.php/articles/comments/the-complete-guide-to-using-t he-itunes-store/
    Can't connect to the iTunes Store
    http://support.apple.com/kb/TS1368
    iTunes: Advanced iTunes Store troubleshooting
    http://support.apple.com/kb/TS3297
    Best Fixes for ‘Cannot Connect to iTunes Store’ Errors
    http://ipadinsight.com/ipad-tips-tricks/best-fixes-for-cannot-connect-to-itunes- store-errors/
    Try this first - Reset the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons.
    This works for some users. Not sure why.
    Go to Settings>General>Date and Time> Set Automatically>Off. Set the date ahead by about a year.Then see if you can connect to the store.
     Cheers, Tom

  • Can't buy any apps in iTunes store!

    Hi there,
    For the past few weeks I can't buy any apps from the iTunes store. It just says that "it's not possible to finish the purchase. To get get help contact iTunes Support on the website."
    I have no idea why this happens, I checked all my info and it's all good... I also tried to contact Apple Support, but for my country (Portugal) we can only make calls and I've been trying for a while and it's impossible to reach them... To make things even better, I'm not in Portugal at the moment, so a call is quite expensive...
    I also tried to buy apps on all sorts of devices (macbook pro, iphone 6 and ipad mini) with different accounts but all of them with the same problem...
    Does anyone have any idea about how to solve this problem?? I would really appreciate!
    Thanks,
    Ana

    You have to be in a country to use its store and it has always been that way - from the Portugal store's terms (and other countries will be the same) which you agreed to :
    O Serviço está disponível para si apenas em Portugal. Concorda em não utilizar ou tentar utilizar o Serviço fora desta localização. A iTunes poderá utilizar tecnologias para verificar o seu cumprimento desta disposição.
    Whilst you are in the Netherlands you can only use the Netherlands store

  • I can't report a problem from itunes store, what should I do?

    I just want to refund my money from accidentally purchasing on ipad but when i click "report a problem" in a purchase history, it didn't show the page that let me report a problem and choose 1 from 5 reasons that i want to submit like the suggestions that i found in the website..so please help me!! Thank you

    You have to contact. ITunes Store support for help. Start your request here. Tap on Purchases, Billing and Redemption and go from there.
    https://getsupport.apple.com/Issues.action

  • New macbook air, can't accept iLife apps in iTunes store

    I recently purchased a Macbook Air for my wife.  However, it was a floor model.  It was reverted back to factory specs, but when I looked for the iLife apps, they were not on the computer.
    So I went to iTunes and, sure enough, there they were, ready to be accepted.
    However, when I try to download them (using my Apple ID or my wife's) I get this message:
    These apps cannot be accepted by your Apple ID.
    These apps were already assigned to another Apple ID,
    and they will be available in that Apple ID's Purchases list.
    If you don't have access to that Apple ID and want to receive future updates,
    you will need to purchase the applications.
    What gives?  Are these tied to one of the store's employee's Apple ID's or something?
    Specs:
    MacBook Air 4,2
    Intel Core i5
    1.7 GHz
    4 GB RAM
    Lion 10.7.2
    Thanks,
    RAD

    iTunes sells apps for iOS based devices such as iPad, iPhones, and the iPod touch.
    For iLife, for the Mac OS X you need to download from the App Store. You can access the App Store several ways.
    One, cilck your Apple menu icon top left in your screen. Select App Store from the drop down menu.
    Two, click the App Store icon in your Dock
    Three, you can launch the App Store from your Applications folder.
    The iLife apps are no longer bundled so you purchase as components, such as iPhoto, iMovie, and GarageBand.

  • I can't connect my iPod to iTunes! What do I do?

    My iPod 4G connects to the computer (Windows) but doesn't connect to iTunes. I've restored the iPod but it didn't work.

    See:
    iOS: Device not recognized in iTunes for Windows
    I would start with
    Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7
    or
    Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
    Run this to help if it identifies the cause
    iTunes for Windows: Device Sync Tests
    Have you tried on another computer to help determine if you have a computer or iPod problem?

  • Can't download anything from App or iTunes store

    Well, this is by far the worst update I have ever had, got new iPhone 6 128GB, straight away had major syncing to iTunes on my Mac problems which I am still having, but also another major issue.
    After about a day of use, if I go into the App Store or iTunes Store on the phone it won't let me download anything, I press on Free, then Install, and all I get is a swirling icon, it never asks me to enter my password or verify by Touch ID, just keeps on swirling, if I press it again the icon dims, the only way I can fix it is by reseting all settings on the phone but by the early hours it once again will not let me download a thing.
    Both previous iPhone 5 when I had it worked and a iPad Air 128GB work with the same account.

    Looks like I've discovered a clue to why I can't download from App or iTunes store on the phone after a certain amount of time, I do a reboot with Home and Power button this time when it was failing to download an app and when it came back on the phone chucked a ton of pop up messages at me, to verify with Touch ID, to put my password in, and messages about the fact I'd already downloaded that app, about 10 messages.
    Seems like at some point iOS 8 is not bringing up the message to verify the app download when in the store and it's getting stuck in a queue which the reboot is unsticking.

  • I updated my software in my iPad, can't connect to App Store or iTunes, It says that I have to change to US account, right now I'm in Mexico, how can I change it to mu US account.

    I updated my software in my iPad, can't connect to App Store or iTunes, It says that I have to change to US account, right now I'm in Mexico, how can I change it to my US account

    Back up all data.
    Unlock the Network preference pane, if necessary, by clicking the lock icon in the lower left corner and entering your password. Cllck Advanced, open the DNS tab, and change the server addresses to the following:
              8.8.8.8
              8.8.4.4
    That's Google DNS. Click OK, then Apply.
    In Safari, select
              Safari ▹ Preferences... ▹ Privacy ▹ Remove All Website Data
    and confirm. If you’re using another browser, empty the cache. Test. Any difference?
    Notes:
    1. If you lose Internet access after making the above change to your network settings, delete the Google servers in the  Network preference pane, then select the TCP/IP tab and click Renew DHCP Lease. That should restore the original DNS settings; otherwise restore them yourself. Remember that you must click Apply in order for any changes to take effect.
    2. I don't use Google DNS myself, though I have tested it, and I'm not recommending it or any other DNS provider; the server addresses are offered merely for testing purposes. There may be privacy and technical issues involved in using that service, which you should investigate personally before you decide whether to keep the settings. Other public DNS services exist.

Maybe you are looking for