Can't connect to App store on any device, i have tried to log out and back in again.

Can't connect to App store on any device, i have tried to log out and back in again.
Any suggestions.

Restart your router.

Similar Messages

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    Hello Tm115,
    Thanks for using Apple Support Communities.
    For more information on this, take a look at:
    Can't connect to the iTunes Store
    http://support.apple.com/kb/TS1368
    Best of luck,
    Mario

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    I would start with something very easy and harmless. Restart and/or reset the devices and see what happens.
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    My wife just received her new iPad on Friday. When she went to update the apps that indicated they needed to be updated, she was able to sign in with her Apple ID. However, after a few seconds of processing the message appears that her iPad was unable to connect to the App store. (She was connected to the internet through WiFi). The next day at the Apple Store, the same thing happened as well as to other users, including those at the Genius Bar so we are not alone. Any insights? We thought that by the end of the weekend the issue may have been resolved (high traffic / server overload???) but still locked out of the App store.

    OK so here is what seems to be the problem -- Apps and under which account they were purchased / downloaded. My wife had downloaded a slew of apps under my Apple ID in the past, so when she attempted to sign in with her Apple ID there is now a conflict (this was not an issue before iOS 5.1 or so it seems). This simple fact totally prevents access to the App Store. This explains why my iPhone could connect to the App Store (it only has apps downloaded with my Apple ID) and hers could not.
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    Hi Rhiannon.A,
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    I updated my software in my iPad, can't connect to App Store or iTunes, It says that I have to change to US account, right now I'm in Mexico, how can I change it to my US account

    Back up all data.
    Unlock the Network preference pane, if necessary, by clicking the lock icon in the lower left corner and entering your password. Cllck Advanced, open the DNS tab, and change the server addresses to the following:
              8.8.8.8
              8.8.4.4
    That's Google DNS. Click OK, then Apply.
    In Safari, select
              Safari ▹ Preferences... ▹ Privacy ▹ Remove All Website Data
    and confirm. If you’re using another browser, empty the cache. Test. Any difference?
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  • Can not connect to app store

    lately, i do not know why my imac can not connect to the app store ... i followed the instructions in "http://support.apple.com/kb/TS5202" except the Edit your Keychain ... there is NO blue + over any certificates icon ... i still can not connect to the app store...
    i could have the app store display the front page after doing all instructions according to the web page ... when i click the login button try to log in and it display the empty page with "Can Not Connect To App Store"...
    i have tried few times with same result...
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    cheers,

    Launch the Console application in any of the following ways:
    ☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
    ☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
    ☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
    Make sure the title of the Console window is All Messages. If it isn't, select All Messages from the SYSTEM LOG QUERIES menu on the left. If you don't see that menu, select
    View ▹ Show Log List
    from the menu bar.
    Click the Clear Display icon in the toolbar. Then try the action that you're having trouble with again. Select any messages that appear in the Console window. Copy them to the Clipboard by pressing the key combination command-C. Paste into a reply to this message (command-V).
    When posting a log extract, be selective. In most cases, a few dozen lines are more than enough.
    Please do not indiscriminately dump thousands of lines from the log into this discussion.
    Important: Some private information, such as your name, may appear in the log. Anonymize before posting.

  • Can't connect to App Store with Iphone

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    The firewall may be the issue.
    Open System Preferences > Sharing > Firewall
    Make sure it's turned OFF.
    If the firewall is off, then try restarting your router.

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    Have you tried repairing disk permissions : iTunes download error -45054

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    Same problem as well...getting very frustrated

  • HT201365 Just dowloaded the new ios 7, and i can't seem to get any apps to download in the app store. It doesn't have the meter bar anymore and all it does is have a Blue circle spin and spin for over 5 or 10 min. without nothing happening! Help !!!

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    Hi,
    This is how App Store app shows now when an app is downloading. If you cannot download anything, go to Settings > iTunes & App Store, remove your Apple ID, and set it again. That should work.
    Hope that helps.

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