Can't connect to App Store on my iPad however I could connect to iTunes store
Hi everyone , I am newbie have n't used iPad before so don't know much details..but the problem I am experiencing is I can't connect to apps store or the game server which is always down every time..but I could connect to iTunes Store and I could check my mail and browse the Internet ..what should be my next steps to correct the problem?
Just got off the phone wih apple support for the same issue, but with iphone. itunes is down and may be for the next couple of hours.
Similar Messages
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When trying to do updates via App Store I got the message "Kan inte ansluta till iTunes Store" in english "Cannot connect to iTunes Store". How to solve this problem?
Efter att ha försökt att använda annat wifi fick jag samma problem dvs. kunde fortfarande inte göra uppdatering av mina appar. Jag prövade att ta bort flera stycken av dessa men det var ingen skillnad. På resa med ytterligare ett annat wifi lyckades det helt plösligt, vet inte varför. Får se om det blir samma problem nästa gång jag blir uppmanad att uppdatera appar.
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I can print from my macbook pro using airport express usb connected printer, however my iPad and iphone are looking for an airprint printer. Can I direct the iPad/iphone to the usb connected printer. Macbook iphone and iPad confirm a wifi connection through the airport express.
You will need to install an App like Print Central on the iPad to try to print to the printer. It will allow you to print to most printers. Check with their support folks if you need more info.
PrintCentral for iPad on the iTunes App Store -
I can no longer access apps on my new iPad that we're downloaded on old one. Using cloud.
I can no longer access apps on my new iPad that we're downloaded on old iPad. Using cloud.
Are you trying to download them from your purchased list? If so, make sure you are signed in with the Apple ID you used to purchase them in Settings>iTunes & App Store, and that the apps are still available for purchase in the App store. Then you should be able to download them as explained here: Download past purchases.
If that isn't your question, please explain further. -
Why all my previous downloaded apps (free or paid) suddenly not showing up on the iTunes store "purchased" section. Every time I select "purchased", the next screen shows "no purchased app available for downloaded"?? It is the same on my iphone4 or ipad 2!! Please help!!
Dear Metal Wheels and King Penguin.
I have to actually same problem today 23.10.2012. For an example I have only changed billing methods and have bought hundreds of apps but I remember clearly that I bought for an example ,,Wikipanion Plus'' and ,,OPlayer'' which is now HD OPlayer and I did not see them in purchased items, neither ,,not on ipad/iphone'' nour ,,not on my computer'' and I check in both my computer. I confirm hereby that I took the chance to re-buy these two Apps again through the same account but I got the message ,,As you have bought the previous version on this account you will get this update for free'' so I clicked yes and I got them both. This doesnt only proof that I have purchased them before and purchased items in iTunes Store has some lacks to fix but also it proofs that I also bought them through that specific account as I had to confirm the buying process. In my opnion this is not a thing which Apple should be relaxed with as its very important that powerusers and regular consumers can trust and rely on doing business and to shop via iTunes. I have a lot of expensive Apple Hardware and for me this is a stepping stone and a serious test on the circle of trust. If this cant be fixed I cannot recommend others to trust the store.
Best Regards, davidtryggva -
Hi I got an email from itunes saying that my pre order was ready and when I click on the link from my ipad it takes me to the itunes store app and then it doesn't do anything help with this please .
<Link Edited By Host>Thanks for your advice, I went to the apple shop today for a face to face meeting with a tech and he checked everything and could not figure out why I was having this problem so we decided to give up on that account and create a whole new one for me using a different email address.
Now I can download apps on both my iPhone and ipad2.
If anyone is reading this in Brisbane Australia go to the Chermside apple shop and ask for Wade. He was fantastic!
Jan -
how do you purchase a ringtone? i have enabled 'ringtones' in the 'general' section of itunes preferences and i am connected to the internet but i just cant see where in the itunes store to click once i am at the song i want to turn into a ringtone. help!
You don't
You have to create a ringtones. Google will find several ways to do this.
I use Garageband.
How to create custom ringtones in GarageBand 4.1.1
You can also use itunes:
Make free iPhone ringtones in iTunes 10 -
I did not authorize 2 in app purchases and because my credit card is at its limit, and i dont know how to reverse the in app purchases, i cannot update any app or do just about anything in the appstore or itunes store. I dont care if i owe apple's itunes appstore a few dollars over 2 in app purchases i never meant to download in fact the whole app itself i wanted to delete...but out of the hundreds (maybe lower thousands) fof dollars in music and apps and whatever else, that i rightfully purchased over the passed couple of years....should *NOT* have the upgrades and/or previous purchased songs withheld from me over $3 in accidently purchased add ons through an existing app i deleted an disliked anyway
Same thing happened to me with my peruvian credit card in the peruvian app store, I want to buy an app, but it says that my credit card is "not supported in the Peruvian app store"
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I've already reedeemed my itune account and used it. Now, I've reset my iPad and I can't use my account because it says my account isn't used in itune store. What's the problem and how can I solve it? Please.
I'm at home now and have my notes. Creative Cloud had been uninstalled before my practically brand new Dell was restored with the factory backup disks on 12-18 (a whole nother story). CS6 was installed AFTER the restore, so I don't see how any parts and pieces of Creative Cloud could still be on my hard drive.
On 12-22 I received this Acrobat error: "A problem has occurred with the licensing of this product. Restart your computer and relaunch the product. Error: 130:11." Restarting did not help, so I uninstalled and reinstalled Acrobat from my DVD, and it worked. I also updated it, just in case. I only turned the computer on a few times after that (not using Acrobat) until the 29th, when Acrobat started telling me I needed to renew my Creative Cloud subscription. That's when the Adobe techs told me I need to get a new email address because CS6 and Creative Cloud share the same email address. ALL of my Adobe products have been used with that same email.
So tonight, with your advice, here's my update. CS6 listed in the Programs and Features control panel included Acrobat, but Acrobat was also listed separately. I uninstalled the one listed separately. I attempted to use the CC Cleaner Tool after that, but the only option for removing Creative Cloud programs was combined with CS6 programs (which I have already installed twice), so I opted to skip the CC cleaner.
Of course after that, I had no Acrobat at all. I installed it again from my DVD and updated, and now I can launch Acrobat (same as on 12-22). So...wish me luck, and I'll let you know how it goes.
Thanks,
Mary Ann -
HowI can contact Account Security Advisor know that you contacted iTunes Store Support to let them know that I contacted iTunes Store Support by email ?
The case number that you were provided, which is linked to either your device or your contact information (like your email address), is how Apple Advisors keep track of your contact with their departments. When they bring up either the case number or your contact information, all of that is supposed to be linked together.
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Why can't I update apps directly on my iPad?
Why can't I update apps directly on my iPad?
If your iPad is 3G then I think Johnathan has answered the question - if the downloads were larger than 20MB. If the downloads were smaller than 20MB you can try restarting or resetting your iPad and see if that helps.
Restart the iPad by holding down on the sleep button until the red slider appears and then slide to shut off. To power up hold the sleep button until the Apple logo appears and let go of the button.
Reset the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. -
Can you watch a rented/purchased movie on iPad 2 when NOT connected to wi-fi(airplane)
Can you watch a rented/purchase movie on iPad 2 when NOT connected to wi-fi (airplane mode)
Some people have posted that they've needed to be online when starting to watch a rental, so you may want to watch a few seconds whilst you still have internet connection - after starting to watch a rental you have 24 hours if you are in the US, 48 hours elsewhere, before it expires
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Suddenly cannot access iTunes US store. Says that I am at a UK iTunes store. How can switch back my US account?
Sign/log out of your apple account then log back in. It will then allow you to use the US store.
Rick -
Keep having isues trying to download music...Message states we could not complete Itunes Store request. The Itunes store is temporarily unavailable Please try again later. It has now been 3 days. Anybody know what the fix is..Cheers
Hi, bradley158.
Thank you for visiting Apple Support Communities.
Here are a the best troubleshooting articles when experiencing issues download content from the iTunes Store.
Apple software on Windows: May see performance issues and blank iTunes Store
http://support.apple.com/kb/TS4123
Can't connect to the iTunes Store
http://support.apple.com/kb/TS1368
iTunes: Advanced iTunes Store troubleshooting
http://support.apple.com/kb/TS3297
Cheers,
Jason H. -
Is iTunes Store down? Anyone in sydney or Australia experiencing iTunes Store down?
Is iTunes Store down? Anyone in sydney or Australia experiencing iTunes Store down? It keeps popping up with the a network error even though I can browse the internet
Hello there, epdm87.
The following Knowledge Base article offer up some great troubleshooting recommendations for issues connecting to the iTunes Store:
Can't connect to the iTunes Store
http://support.apple.com/kb/ts1368
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro.
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